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slow computer with win 7 premium [Solved]


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#31
gregahoffman

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ok, I did that and shut down, tooka while to start back up, said it was config updates and then cleaning? never saw that before
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#32
Biscuithd

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ok, I did that and shut down, tooka while to start back up, said it was config updates and then cleaning? never saw that before

Sorry I didn't get back to you yesterday. I saw your message, but didn't find anything worth passing on regarding the Avast. I'll ping Essesboy and see what he has to say.

Given it's been a day, how the machine doing?
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#33
gregahoffman

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its been stable all day, so far
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#34
Biscuithd

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Let's watch it for another couple of days and see how it does. It not a problem to keep the topic open.
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#35
gregahoffman

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ok, thank you for all your help
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#36
Biscuithd

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ok, thank you for all your help

You're welcome!

Doing ok? Ok, to close?
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#37
gregahoffman

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ok to close, all seems fine, thank you very much for your help, and thanks to essexboy for such awesome training, you have the master for a teacher
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#38
Biscuithd

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ok to close,

Good, I will arrange to close.

all seems fine, thank you very much for your help,

You are very welcome!

you have the master for a teacher

You are very correct on that! We all consider ourselves quite lucky to have him!!

Take care :thumbsup:
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#39
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#40
Essexboy

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User returned
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#41
gregahoffman

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got a blue screen again, I also keep getting a pop up that states internet explorer stopped working, I attached the who crashed log

computer name: HP
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: HP Pavilion dv7 Notebook PC, Hewlett-Packard, 1659
CPU: GenuineIntel Intel® Core™ i5-2410M CPU @ 2.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8535261184 total
VM: 2147352576, free: 1921798144




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 02/23/14 3:17:11 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022214-75036-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74540)
Bugcheck code: 0xF4 (0x6, 0xFFFFFA800C7FAB50, 0xFFFFFA800C7F9E10, 0xFFFFF800031CB950)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 02/23/14 3:17:11 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xF4 (0x6, 0xFFFFFA800C7FAB50, 0xFFFFFA800C7F9E10, 0xFFFFF800031CB950)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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#42
Essexboy

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Hi Greg Biscuit, is away for the moment so I will take over

There is a possibility that this may be related to the hard drive, so initially we will run a chkdsk

Go Start > Computer
Right click C drive and select Properties
Select Tools click Error Checking
Select Scan for and attempt recovery of bad sectors.
You will then be asked to schedule it for the next boot
Ok that and reboot
Allow the disc check to complete and let me know if it found any errors

http://windows.micro...disk-for-errors
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#43
gregahoffman

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I did it twice, after restarting, nothing happens, no disc check

I was able to do the second choice, scan for and attempt recovery of bad sectors, the end result was all is good

third time after the above try, it worked. no problems were found

Attached Thumbnails

  • Capture.PNG1.PNG

Edited by gregahoffman, 24 February 2014 - 06:38 AM.

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#44
Essexboy

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Lets check the temps now

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista/7 machine, please go to where you installed the program and run the program as administrator.

Posted Image
(this is a screenshot from a vista machine)
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#45
gregahoffman

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I had this program downloaded but don't know how to use it or run it, I attached the readings but the fan speed and voltages aren't there, how do I get those?

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  • Capture.PNG

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