Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Blue Screen

Started by txraydoc , Feb 16 2014 02:07 PM

  • Please log in to reply

#1
txraydoc
Posted 16 February 2014 - 02:07 PM

txraydoc

    New Member

  • Member
  • Pip
  • 3 posts
Windows 7
Dell Inspiron 1464

Getting the BSOD often. Not sure why. Any help would be appreciated.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000165713
BCP3: FFFFF88006B96070
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021614-17830-01.dmp
C:\Users\Ya\AppData\Local\Temp\WER-59295-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
  • 0

Advertisements

#2
phillpower2
Posted 16 February 2014 - 02:55 PM

phillpower2

    Mechanised Mod

  • Moderator
  • 24,055 posts
:welcome: txraydoc

Have you tried restoring the computer to a point that is before the issue started.
Any hardware or software changes made just previous to the issue starting.

Please retrieve the latest dump file/s from c:\windows\minidump upload them to here and then post the link with your next reply
  • 0

#3
txraydoc
Posted 16 February 2014 - 05:42 PM

txraydoc

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
I have not used the computer for awhile now. My wife uses it for browsing but says that she has not made any hardware or software changes.

I did not trying restoring it. I am not sure how to do that.

http://www.datafilehost.com/d/a383efec
  • 0

#4
Ztruker
Posted 16 February 2014 - 07:07 PM

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Not sure what you did to the dump file.files but you uploaded a .exe. Just zip the dump files and upload them here please.
Click on Use Full Editor then the Browse and Attach buttons.
  • 0

#5
txraydoc
Posted 16 February 2014 - 08:03 PM

txraydoc

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
On the link I posted, the file is a .dmp

021614-17830-01
Downloaded 1 times
File: 021614-17830-01.dmp
Size: 265.24 KB

Here it is again.

Attached Files


  • 0
Back to Windows Vista and Windows 7 · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Forum
  2. → Operating Systems
  3. → Windows Vista and Windows 7

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP