Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Double Startup problem with XP

  • Please log in to reply




  • Member
  • PipPip
  • 28 posts
When I turn on my computer, Windows boot up to my desktop and then shutdown and reboot again. It come up normally the second time and display this messages:

Computer restarted after an unexpected shutdown
Microsoft Windows detected a possible device failure

The driver for the display device was unable to completed a drawing operation

Then it list my video card which is Nvidia 5700 FX Ultra
I click the detail button and display this:

Error Signature
szAppName: Driver Display szAppVer 10DE0341A100000000
szModName: nv4_disp.dll szModVer:

Error Report Contents

I know that Mod version number is my video driver. I seen it when I run Dxdiag. I check the Nvidia website for the latest driver, which is version number 71.84

I also check the display properties in device manager and it said it running properly. I even downloaded an earlier version of the video driver a that did'nt work.

Once the computer is up I don't have any video our display problem, running at 1024-778 resolution 32 bit color, it just doing a double bootup that annoying.

Any ideas?
  • 0




    Retired Staff

  • Retired Staff
  • 2,089 posts
Hi Kfoster. I had a similar problem with my system rebooting. I found a solution on another forum which worked for me. First, make sure you have downloaded the current driver (looks like you have...). Then go to http://www.drivercleaner.net/ and get driver cleaner (it is free). Go to add/remove programs and remove the nvidia driver. Then boot into safe mode and run driver cleaner TWICE, each time deleting all that it finds. Then reboot and install the new video driver.
  • 0




  • Topic Starter
  • Member
  • PipPip
  • 28 posts
I tried using the drivercleaner as you suggested, but it gave me more problem then I expected. I set it up to removed nvidia driver but it must have removed some others, because after I did the cleaner, windows pop up and said certian files were missing and it wanted me to insert a disk.
Lets just say to recover, I had to reload Windows XP and my motherboard driver.
Anyway I installed the video driver and I still have the same problem, only this time instead of auto rebooting, it goes to a blue screen saying nv4_disp.dll could not completed its functions and does a memory dump. I usually hit the reset button to cause it to boot up normally. But I still get the error message that my video is the source of the problem.
I checked my video card T/S guide and it suggested to check my BIOS configuration. I verified a few of the setting, but my motherboard did not have all the setting that was listed in the guide.

Any other suggestions
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP