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Diagnostic showed Memory Problem


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#1
thespo

thespo

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I ordered RAM from Crucial and installed it on my HP6520f desktop computer. It worked for two weeks then wouldn't boot. After several attempts to get it started, I did manage it by tapping F8 and clicking on Repair My Computer. It did. But several days later, again, the same problem even though the computer recognized the new RAM. Now when I try to use Safe Mode with Networking, the screen comes up, and then I hear a "click" from inside the computer and the screen goes blank and monitor light blinks although the computer blue light shows it is running. I am at a loss as to why. Now I can't get the computer to boot at all. I have unplugged the power cord and depressed the power buitton for five seconds but nothing. Can you please help?

Edited by thespo, 25 February 2014 - 11:37 AM.

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#2
Ztruker

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The title of your post says: Diagnostic showed Memory Problem

Is that true? If so try removing 1/2 the memory and test. If the same swap memory and test again. That should allow you to determine what memory is causing the problem.
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#3
thespo

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Thanks and I'll give that a try but the click that I heard within the computer housing and then suddenly the screen went blank, the monitor light started blinking while the computer stayed on. Would that be a RAM issue? The "click" sound could be indicative of what? I really didn't know how to post this question since I didn't know where the question subject might fall. And if the computer recognizes the RAM installed could the RAM installed be bad? These things I just don't know.
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#4
phillpower2

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Hello thespo

Is the computer at the attached link the model that you have, see here and if yes can I ask if you are using the MBs integrated video chip or an add on video card.
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