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#106
phillpower2

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Took a look at your dump files and feel that you may have resolved the issue yourself by uninstalling Toolwiz Time Freeze, the program is pinned to your start up process + it is running in Windows kernel mode which would explain the hardware crashes.

 

All that I would suggest is to use the computer as you normally would and see if it crashes again, with the USB HDD connected if you will please. 

 

The IE issue is not related btw, IE 11 was such a pain in 8.1 that I disabled it and use Chrome as my default browser, never had a problem since  :)


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#107
iammykyl

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Gday.

Thanks for your quick response Phillpower2, much appreciated.  I too just use Chrome with a IE extension.

 

We will see how things go. 


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#108
Sode no Shirayuki

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It seems like the issue has been resolved since I uninstalled Toolwiz Time Machine (It was Toolwiz Time Machine and not Toolwize Time Freeze that I had installed although Toolwiz Time Freeze is partially integrated into the program).

 

I've been using the external hard disk drive off and on, and Windows hasn't crashed yet. I'll leave the external hard disk drive connected and see what happens.

 

I had Internet Explorer disabled, but I was unable to open the log for AMD's driver installation even though I had another browser set as my default. I even went into Windows associations and made sure the browser was associated with everything it could be associated with. I still couldn't open the log for AMD's driver installation. I thought perhaps it required Internet Explorer to view. So, I left Internet Explorer enabled recently, but I haven't experienced any problems during the AMD driver installation since. I thought about disabling it again, but I"m pretty sure disabling Internet Explorer just makes the program inaccessible; it still remains installed on the system. I assume it would be better to leave it alone. I'm just concerned that the problems I'm experiencing with Internet Explorer are a result of a more serious issue.

 

Thanks.


Edited by Sode no Shirayuki, 05 May 2014 - 02:38 PM.

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#109
phillpower2

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The system most likely fell over when Toolwiz attempted to access the USB external HDD;

 

collapse.gifLoaded Module List

start end module name
fffff801`a6000000 fffff801`a605d000 msrpc msrpc.sys
fffff801`a605e000 fffff801`a60c4000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
fffff801`a60c4000 fffff801`a60d2000 werkernel werkernel.sys
fffff801`a60d2000 fffff801`a6133000 CLFS CLFS.SYS
fffff801`a6133000 fffff801`a6155000 tm tm.sys
fffff801`a6155000 fffff801`a616a000 PSHED PSHED.dll
fffff801`a616a000 fffff801`a6174000 BOOTVID BOOTVID.dll
fffff801`a6174000 fffff801`a61fc000 CI CI.dll
fffff801`a6200000 fffff801`a628a000 ACPI ACPI.sys
fffff801`a628a000 fffff801`a6294000 WMILIB WMILIB.SYS
fffff801`a62b1000 fffff801`a6380000 Wdf01000 Wdf01000.sys
fffff801`a6380000 fffff801`a6391000 WDFLDR WDFLDR.SYS
fffff801`a6391000 fffff801`a63a9000 acpiex acpiex.sys
fffff801`a63a9000 fffff801`a63b4000 WppRecorder WppRecorder.sys
fffff801`a641a000 fffff801`a64a5000 cng cng.sys
fffff801`a64b0000 fffff801`a64ba000 msisadrv msisadrv.sys
fffff801`a64ba000 fffff801`a6502000 pci pci.sys
fffff801`a6502000 fffff801`a650f000 vdrvroot vdrvroot.sys
fffff801`a650f000 fffff801`a652b000 pdc pdc.sys
fffff801`a652b000 fffff801`a6543000 partmgr partmgr.sys
fffff801`a6543000 fffff801`a65a4000 spaceport spaceport.sys
fffff801`a65a4000 fffff801`a65b9000 volmgr volmgr.sys
fffff801`a6600000 fffff801`a66df000 iaStorAV iaStorAV.sys
fffff801`a66ec000 fffff801`a674b000 volmgrx volmgrx.sys
fffff801`a674b000 fffff801`a6766000 mountmgr mountmgr.sys
fffff801`a6766000 fffff801`a67c5000 storport storport.sys
fffff801`a6800000 fffff801`a6850000 volsnap volsnap.sys
fffff801`a6850000 fffff801`a6896000 rdyboost rdyboost.sys
fffff801`a6896000 fffff801`a68b2000 disk disk.sys
fffff801`a68f7000 fffff801`a6953000 fltmgr fltmgr.sys
fffff801`a6953000 fffff801`a6969000 fileinfo fileinfo.sys
fffff801`a6969000 fffff801`a6994000 Wof Wof.sys
fffff801`a6994000 fffff801`a69d1000 WdFilter WdFilter.sys
fffff801`a6a00000 fffff801`a6a79000 NETIO NETIO.SYS
fffff801`a6a79000 fffff801`a6aaa000 ksecpkg ksecpkg.sys
fffff801`a6ab2000 fffff801`a6ca8000 Ntfs Ntfs.sys
fffff801`a6ca8000 fffff801`a6cc4000 ksecdd ksecdd.sys
fffff801`a6cc4000 fffff801`a6cd4000 pcw pcw.sys
fffff801`a6cd4000 fffff801`a6cdf000 Fs_Rec Fs_Rec.sys
fffff801`a6cdf000 fffff801`a6df7000 ndis ndis.sys
fffff801`a6e00000 fffff801`a6e95000 fvevol fvevol.sys
fffff801`a6e95000 fffff801`a6eaa000 ToolwizTM ToolwizTM.sys
fffff801`a6eaa000 fffff801`a6ec1000 mup mup.sys
fffff801`a6ec8000 fffff801`a713d000 tcpip tcpip.sys
fffff801`a713d000 fffff801`a71a9000 fwpkclnt fwpkclnt.sys
fffff801`a71a9000 fffff801`a71ce000 wfplwfs wfplwfs.sys
fffff801`a71ce000 fffff801`a71dd000 intelpep intelpep.sys
fffff801`a7219000 fffff801`a726f000 CLASSPNP CLASSPNP.SYS
fffff801`a726f000 fffff801`a7284000 crashdmp crashdmp.sys
fffff801`a7284000 fffff801`a72b2000 cdrom cdrom.sys
fffff801`a72b2000 fffff801`a72be000 hipsflt hipsflt.sys
fffff801`a72be000 fffff801`a72c7000 Null Null.SYS
fffff801`a72c7000 fffff801`a72cf000 Beep Beep.SYS
fffff801`a72cf000 fffff801`a72dd000 BasicRender BasicRender.sys
fffff801`a72dd000 fffff801`a733e000 dxgmms1 dxgmms1.sys
fffff801`a733e000 fffff801`a738a000 netbt netbt.sys
fffff801`a7600000 fffff801`a760c000 Msfs Msfs.SYS
fffff801`a760c000 fffff801`a762c000 tdx tdx.sys
fffff801`a762c000 fffff801`a763a000 TDI TDI.SYS
fffff801`a7643000 fffff801`a77c4000 dxgkrnl dxgkrnl.sys
fffff801`a77c4000 fffff801`a77d6000 watchdog watchdog.sys
fffff801`a77d6000 fffff801`a77e8000 BasicDisplay BasicDisplay.sys
fffff801`a77e8000 fffff801`a77fc000 Npfs Npfs.SYS
fffff801`a7887000 fffff801`a791a000 afd afd.sys
fffff801`a791a000 fffff801`a7944000 pacer pacer.sys
fffff801`a7944000 fffff801`a795c000 vwififlt vwififlt.sys
fffff801`a795c000 fffff801`a796d000 netbios netbios.sys
fffff801`a796d000 fffff801`a79dd000 rdbss rdbss.sys
fffff801`a7a2f000 fffff801`a7abd000 csc csc.sys
fffff801`a7abd000 fffff801`a7acb000 nsiproxy nsiproxy.sys
fffff801`a7acb000 fffff801`a7ad7000 npsvctrig npsvctrig.sys
fffff801`a7ad7000 fffff801`a7ae3000 mssmbios mssmbios.sys
fffff801`a7ae3000 fffff801`a7b09000 dfsc dfsc.sys
fffff801`a7b19000 fffff801`a7b30000 ahcache ahcache.sys
fffff801`a7b30000 fffff801`a7b3f000 CompositeBus CompositeBus.sys
fffff801`a7b3f000 fffff801`a7b4a000 kdnic kdnic.sys
fffff801`a7b4a000 fffff801`a7b5b000 umbus umbus.sys
fffff801`a7b5b000 fffff801`a7b79000 intelppm intelppm.sys
fffff801`a7c62000 fffff801`a7d02000 atikmpag atikmpag.sys
fffff801`a7d02000 fffff801`a7d71000 USBPORT USBPORT.SYS
fffff801`a7d71000 fffff801`a7de1000 VSTBS26 VSTBS26.SYS
fffff801`a7e00000 fffff801`a7e4f000 ks ks.sys
fffff801`a7e52000 fffff801`a8b42000 atikmdag atikmdag.sys
fffff801`a8b42000 fffff801`a8b5b000 HDAudBus HDAudBus.sys
fffff801`a8b5b000 fffff801`a8ba9000 e1e6032e e1e6032e.sys
fffff801`a8ba9000 fffff801`a8bb7000 usbuhci usbuhci.sys
fffff801`a8bb7000 fffff801`a8bcf000 usbehci usbehci.sys
fffff801`a8c00000 fffff801`a8c66000 HdAudio HdAudio.sys
fffff801`a8c66000 fffff801`a8cad000 portcls portcls.sys
fffff801`a8cad000 fffff801`a8cc9000 drmk drmk.sys
fffff801`a8cc9000 fffff801`a8cce300 ksthunk ksthunk.sys
fffff801`a8ccf000 fffff801`a8cd6f00 HIDPARSE HIDPARSE.SYS
fffff801`a8cd7000 fffff801`a8ce3000 dump_diskdump dump_diskdump.sys
fffff801`a8cf9000 fffff801`a8e6d000 VSTDPV6 VSTDPV6.SYS
fffff801`a8e6d000 fffff801`a8f38000 VSTCNXT6 VSTCNXT6.SYS
fffff801`a8f38000 fffff801`a8f47000 modem modem.sys
fffff801`a8f47000 fffff801`a8f52000 NdisVirtualBus NdisVirtualBus.sys
fffff801`a8f52000 fffff801`a8f53600 swenum swenum.sys
fffff801`a8f54000 fffff801`a8f5f000 rdpbus rdpbus.sys
fffff801`a8f5f000 fffff801`a8fca000 usbhub usbhub.sys
fffff801`a8fca000 fffff801`a8fd6000 USBD USBD.SYS
fffff801`a9000000 fffff801`a904b000 mrxsmb10 mrxsmb10.sys
fffff801`a9055000 fffff801`a9134000 dump_iaStorAV dump_iaStorAV.sys
fffff801`a9134000 fffff801`a914a000 dump_dumpfve dump_dumpfve.sys
fffff801`a9170000 fffff801`a91e3000 nwifi nwifi.sys
fffff801`a9200000 fffff801`a921f000 HIDCLASS HIDCLASS.SYS
fffff801`a921f000 fffff801`a922c000 mouhid mouhid.sys
fffff801`a922c000 fffff801`a923c000 mouclass mouclass.sys
fffff801`a923c000 fffff801`a924a000 kbdhid kbdhid.sys
fffff801`a924a000 fffff801`a925a000 kbdclass kbdclass.sys
fffff801`a925a000 fffff801`a9268000 monitor monitor.sys
fffff801`a9268000 fffff801`a928c000 luafv luafv.sys
fffff801`a928c000 fffff801`a92a0000 lltdio lltdio.sys
fffff801`a92a0000 fffff801`a92b4000 ndisuio ndisuio.sys
fffff801`a92b4000 fffff801`a92cc000 rspndr rspndr.sys
fffff801`a92cc000 fffff801`a92e9000 Ndu Ndu.sys
fffff801`a92e9000 fffff801`a93ac000 RTL8192su RTL8192su.sys
fffff801`a93ac000 fffff801`a93b9000 vwifibus vwifibus.sys
fffff801`a93b9000 fffff801`a93e3000 usbccgp usbccgp.sys
fffff801`a93e3000 fffff801`a93f1000 hidusb hidusb.sys
fffff801`a9800000 fffff801`a986d000 mrxsmb mrxsmb.sys
fffff801`a9888000 fffff801`a9982000 HTTP HTTP.sys
fffff801`a9982000 fffff801`a99a2000 bowser bowser.sys
fffff801`a99a2000 fffff801`a99b9000 mpsdrv mpsdrv.sys
fffff801`a99b9000 fffff801`a99f2000 mrxsmb20 mrxsmb20.sys
fffff801`a9a8a000 fffff801`a9b33000 peauth peauth.sys
fffff801`a9b33000 fffff801`a9b3e000 secdrv secdrv.SYS
fffff801`a9b3e000 fffff801`a9b81000 srvnet srvnet.sys
fffff801`a9b81000 fffff801`a9b93000 tcpipreg tcpipreg.sys
fffff801`a9b93000 fffff801`a9bb4000 WdNisDrv WdNisDrv.sys
fffff801`a9e00000 fffff801`a9e98000 srv srv.sys
fffff801`a9e98000 fffff801`a9ec5000 tunnel tunnel.sys
fffff801`a9ede000 fffff801`a9f8c000 srv2 srv2.sys
fffff801`a9fca000 fffff801`a9feb000 WudfPf WudfPf.sys
fffff801`d74b6000 fffff801`d74bf000 kd kd.dll
fffff801`d8017000 fffff801`d8087000 hal hal.dll
fffff801`d8087000 fffff801`d8810000 nt ntkrnlmp.exe
fffff960`00035000 fffff960`0044f000 win32k win32k.sys
fffff960`006ca000 fffff960`006d3000 TSDDD TSDDD.dll
fffff960`008ea000 fffff960`00925000 cdd cdd.dll

Unloaded modules:
fffff801`a914a000 fffff801`a9170000 USBSTOR.SYS
fffff801`a9feb000 fffff801`a9ff6000 WpdUpFltr.sy
fffff801`a9f8c000 fffff801`a9fca000 WUDFRd.sys
fffff801`a9f8c000 fffff801`a9fca000 WUDFRd.sys
fffff801`a67c5000 fffff801`a67df000 EhStorClass.
fffff801`a7b09000 fffff801`a7b19000 dam.sys
fffff801`a64a5000 fffff801`a64b0000 WdBoot.sys
fffff801`a71dd000 fffff801`a71e9000 hwpolicy.sys
 
You could try running the software again but this time with Driver Verifier running, if the computer does crash the USB storage device drivers and \SystemRoot\System32\Drivers\ToolwizTM.sys may be shown to be at fault.
 
Regarding IE11, I can only pass on the information that I have first hand, I had the same problem when I first upgraded to Windows 8 but that was cleared up one way or another (possibly a MS update) the problems that I had included the page being timed out and the page backward/forward and refresh tabs not working, it did not resolve itself in 8.1 so after weeks of putting up with it I ditched IE11 and use Chrome instead.
 
You are most welcome btw iammykyl  :)

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#110
Sode no Shirayuki

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It's interesting that you say you've had trouble with Internet Explorer's back/forward buttons.

 

I've experienced the back button not working in Chrome and Firefox. When I use the back button, it sometimes won't work. I'll just remain on the same page, unable to go back to a previous page regardless of how many times I use the button. To reload a previous page, I have to hold the back button and select a page from the shown history instead. I'm not sure if it's the browser or if it has something to do with the webpage I'm on at the time.


Edited by Sode no Shirayuki, 06 May 2014 - 05:01 AM.

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#111
phillpower2

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Is this with IE also running.

 

To turn off IE11 go to Control Panel > Programs and Features > Turn Windows features on or off > Uncheck the IE11 box and then click on the ok tab and you're done.


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#112
iammykyl

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I have Chrome as my default browser and installed these free extensions.

http://www.ietab.net/

https://chrome.googl...cnamgkkbiglidom

http://getfireshot.com/


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#113
Sode no Shirayuki

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Unfortunately, the black flash has returned. In Internet Explorer, the flash appears as a black rectangle that occurs in the top right-hand corner of the screen (over the toolbar and part of the webpage). In Firefox, it occurs as I described before. I reinstalled Windows 8 a second time, and the black flash remains.


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#114
Sode no Shirayuki

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Is this with IE also running.

 

To turn off IE11 go to Control Panel > Programs and Features > Turn Windows features on or off > Uncheck the IE11 box and then click on the ok tab and you're done.

I don't remember whether I had Internet Explorer disabled at the time.

 

Edit:

 

It turns out that Internet Explorer is required to view the installation log for the AMD driver. It works with Internet Explorer but not without it, even when another default browser is set.


Edited by Sode no Shirayuki, 08 May 2014 - 08:50 PM.

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#115
Sode no Shirayuki

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I just finished playing a 720p 10-bit video with no issue at all. That's more graphically instensive than running a browser, yet it's the browser when the flashes occur.


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#116
iammykyl

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Do you get the flashing in all browsers or just IE?

What extentions and plugins are running?


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#117
Sode no Shirayuki

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It happens in Firefox, Internet Explorer, Google Chrome, Opera, Sleipnir, and Maxathon with and without extensions. The only extension I have in Firefox at the moment is EagleGet's. The rest have none.

After restoring Opera down and maximizing it many times, sometimes it will not flash; but most of the time it does. 


Edited by Sode no Shirayuki, 12 May 2014 - 12:40 AM.

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#118
Sode no Shirayuki

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I tried out elementaryOS using a liveCD. It isn't really smooth, which I suppose to be expected when using a liveCD; but I didn't notice the flash.


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#119
iammykyl

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The live CD would run in RAM and use it's own video drivers.   with no flashing, shows the monitor and connections are OK.

I have been unable to come up with a way forward, but will keep mulling it over. 


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#120
Sode no Shirayuki

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Okay, thanks.

 

There is something I would like to confirm. The following are images of stats when playing 720p and 1080p video in Potplayer with MadVR. I tried to choose some of the more graphical scenes for these images.

 

http://postimg.org/image/nxaxj4ktf/

http://postimg.org/image/nvkhtybbz/

http://postimg.org/image/y96c615qr/

http://postimg.org/image/5f5dt1xx7/

 

Are the CPU and GPU usage okay? 720p video plays smoothly, and I have no issues when seeking. 1080p video isn't as smooth and often results in a lot of frame drops. Judging by the CPU usage that I've observed when playing 1080p video, I take it the CPU is responsible for bad playback and not the GPU. One core often maxes out. Sometimes both cores come close to maxing out at 95/99. CPU usage is generally a little lower when using EVR custom present, but 1080p video playback still isn't very good. DvD's result in constant frame drops, too, which I don't understand because I can play a 720p blu-ray rip of anime just fine.


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