Crossrider (PUP) - MBAM & Avast! now not working - help please
Posted 22 March 2014 - 02:00 PM
Posted 22 March 2014 - 02:22 PM
Posted 22 March 2014 - 02:52 PM
Of that first half could you select just a half (i.e. a quarter of the total) and see if a normal boot is OK
If not can you tell me which ones you enabled
Posted 22 March 2014 - 04:08 PM
So yet again, it is something to do with the Anti virus & MBAM.
Imagine you are in the land of nod now.. will wait for next piece of advice from you.
PS at least I can do my presentation now
Posted 22 March 2014 - 04:12 PM
So could you uninstall MBAM
Reinstall Avast and let me know how the system is behaving
Posted 23 March 2014 - 03:51 AM
The ONLY thing of potential interest is: when using msconfig in normal boot mode, and selecting the Avast services to turn on (as mentioned above), then hitting apply, they auto-un-checked themselves. HOWEVER, in Safe Mode, performing the same action, it DID NOT auto-un-check itself [note: this was of course, all before this last series of steps, deletions etc - when I was qualifying out the corrupt files].
One other point, and yes I should have got onto this immediately BUT, the OTL quick scan automatically does files no older than 30 days. The 'Crossrider" PUP was in fact picked up in Jan NUT I thought it was quarantined and dealt with, obviously not. Therefore, perhaps an OTL FULL Scan of 90+ days in in order?
Anyways, my input because this is still pretty hairy from where I stand :/
Posted 23 March 2014 - 04:15 AM
Additionally, I am basically going to use the PC (on the Net) for the next few days as I need to but I guess, I will try and limit my browsing and downloads in light of no virus protection.
Also, what are you thoughts or now logging this with Avast support?
Posted 23 March 2014 - 05:31 AM
I feel at this stage we are not dealing with malware but a system problem
Do you have the windows CD that we could use to repair the computer ?
There is a digital river download link if you do not have the CD on this page http://www.sevenforu...ir-install.html
Posted 23 March 2014 - 06:07 AM
You have been, yet again, a very helpful & patient talent, one I do not know how I would have made it this far without (nor the other times you have assisted) - thank you!
I'll keep you posted Sir...
Posted 23 March 2014 - 06:08 AM
Posted 23 March 2014 - 06:26 AM
Have a good presentation
Posted 10 April 2014 - 11:00 AM
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