Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unable to run any removal programs [Solved]


  • This topic is locked This topic is locked

#31
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Also are you running chkdsk /r as it appears you are just using chkdsk which will not repair the errors
  • 0

Advertisements


#32
daveski

daveski

    Member

  • Topic Starter
  • Member
  • PipPip
  • 46 posts
double clicking that works fine. right clicking and running as administrator does the usual "don't have permission" error.
  • 0

#33
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Could you confirm you are using the /R switch on chkdsk as the screenshots shown so far indicate it is not
  • 0

#34
daveski

daveski

    Member

  • Topic Starter
  • Member
  • PipPip
  • 46 posts

the one that was left on overnight was chkdsk /r.  the one that i ran today was chkdsk /f because that's what it had suggested to do.

 

whenever i try running chkdsk /r it says it can't do it at the moment because the disk is locked (or something to that effect) and it can do the scan & fix when i next reboot, which I've done, but i don't get any indication of whether it was successful/fixed anything etc (if there's a log i have no idea where it is saved), whereas chkdsk at least gives me some idea of what's going on, even though it's not actually fixing anything, more using it as a check after each "proper" scan to see if it did anything.  

 

can give chkdsk /r another go if that'll help.


  • 0

#35
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Chkdsk /r should ask to run at next reboot and then do it. Does it actually do the scan on reboot ? I think it may be time to look at a refresh

I can link you to a digital river download if you wish
  • 0

#36
daveski

daveski

    Member

  • Topic Starter
  • Member
  • PipPip
  • 46 posts
it'll do the scan but it takes hours to do it, so I have no idea if it actually comes up and says anything was fixed or corrupted etc. last one was on 10% for about three hours, left it overnight and it was just on the login screen so if it said anything I missed it.

can do a refresh, but not having done one before I have no idea what I'm doing - will that wipe any data I have?
  • 0

#37
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Refresh retains all your personal data and files but you may lose some programmes there is a nice explanation here http://www.howtogeek...r-windows-8-pc/


  • 0

#38
daveski

daveski

    Member

  • Topic Starter
  • Member
  • PipPip
  • 46 posts
nice option to have - didn't work for me though unfortunately, got an error saying that there was a problem when trying to refresh my PC and that no changes were made.

looks like I'm going down the reset/reformat route then! :( not much of a problem will just backup my stuff to my external HD and go from there.
  • 0

#39
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

I have just noticed that if you have 8.1 installed you will need a disc with 8.1 on it to do a refresh... Guess I will need to burn an 8.1 disc myself, although I do run a monthly image on my system

 

I am sorry that we are unable to resolve this, but, there are times when you need to cut your losses.  Otherwise we could be working on this for weeks


  • 0

#40
daveski

daveski

    Member

  • Topic Starter
  • Member
  • PipPip
  • 46 posts

No probs - can't say you didn't try!

 

Had a bit of a nightmare trying to reinstall Windows, turned out that the disc I'd burnt with Windows 8.1 on it didn't burn properly, which I only discovered after I'd formatted my HD, which made it quite hard to burn another copy!  Ended up doing the slowest burn possible on a Mac, worked and everything seems to be going nicely, even have the fringe benefit of getting rid of all the Dell clutter that got preinstalled for me.

 

Thanks for all your help, much appreciated


  • 0

Advertisements


#41
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Glad that at last we have a result, once more my apologies for my inability to fix this
  • 0

#42
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP