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Computer is very, very, very slow! Please Help. [Solved]


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#16
Valinorum

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How is your system running?
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#17
Valinorum

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Hi ThetechmanDan, :)

Answer my query from previous post

 
  • Step #7 Scan with Malwarebytes' Anti-Malware
    • Download Malwarebytes' Anti-Malware from the suitable link below --
    • Double-click mbam-setup.exe to install the application.
    • Before clicking Finish perform the following actions --
      • Un-check the box beside Enable free trial of Malwarebytes Anti-Malware Premium.
      • Check the box beside Launch Malwarebytes Anti-Malware
    • Once the program has loaded, The MBAM dashboard will appear with an alert to update - click the green button Update Now;
    • Click on Setting--
      • Navigate to the tab Detection and Protection and check all the boxes under Detection Options
    • From the Dashboard click on Scan Now;
    • If threats are detected click on Apply actions. If the program asks to reboot your PC, let it do so;
    • On completion of the scan click on View Detailed Log after that click on Export Button, select Text File and save the log to your Desktop;
    • Copy and Paste the contents of the log in your next reply.
 
  • Step #8 Run ESET Online Scanner

    Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

    Vista / 7 users: You will need to to right-click on the either the Internet Explorer or Firefox icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
    • Please go here then click on: EOLS1.gif.pagespeed.ce.drf6rgtaCz.gif

      Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
      All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

    • Select the option YES, I accept the Terms of Use then click on:EOLS2.gif.pagespeed.ce.lNUTYf4hmK.gif
    • When prompted allow the Add-On/Active X to install.
    • Uncheck the box beside Remove Found Threats
    • Make sure that the option Scan archives is checked.
    • Now click on Advanced Settings and select the following:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
    • Now click on:EOLS3.gif.pagespeed.ce.KadG-KgShM.gif
    • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
    • When completed the Online Scan will begin automatically. The scan may take several hours.
    • Wait for the scan to finish. Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
    When The Scan is Complete:
    • If No Threats Were Found:
      • Put a checkmark in "Uninstall application on close"
      • Close the program
      • Report to me that nothing was found
    • If Threats Were Found:
      • Click on "list of threats found"
      • Click on "export to text file" and save it to the desktop as ESET SCAN.txt
      • Click on Back
      • Put a checkmark in "Uninstall application on close" (Be sure you have saved the file first)
      • Click on Finish
      • Close the program
      • Copy and paste the report here
    Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
 
  • Required Log(s):
    • Malwarebytes' Anti-Malware Log;
    • ESET Scan Log
Regards,
Valinorum
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#18
ThetechmanDan

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It is running much better! I can now navigate around the desktop and the Internet without getting frustrated with it. I think it still is slower then I would like it to be but, I think I'm being spoiled on that. The cpu is now running as it should be. I'll do the Step #7 Scan with Malwarebytes and report back.
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#19
Valinorum

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I await the logs. :)
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#20
ThetechmanDan

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I may need anextra day. I am going to try to do it tonight but I don't know if I can.
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#21
Valinorum

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Acknowledged. Thank you for keeping me informed.
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#22
ThetechmanDan

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... i goofed. Threats were found but I didnt save the text file. I thought it was going to give me that option again after the restart but it didnt. 6 threats were found and they are all in quarantine.

 

I have not uninstalled malwarebytes yet.


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#23
Valinorum

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Perform the Malwarebytes' step again and post the log. ESET log is located in "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt").
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#24
ThetechmanDan

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ok! here it is

 

:Commands
[createrestorepoint]

:OTL
IE - HKLM\..\SearchScopes\{8AE804E1-E220-4AFD-A547-70B0C82D94DA}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKCU\..\SearchScopes\{8AE804E1-E220-4AFD-A547-70B0C82D94DA}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
CHR - default_search_provider: WebSearch (Enabled)
CHR - plugin: Java Deployment Toolkit 6.0.240.7 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U24 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: []  File not found
O13 - gopher Prefix: missing
O20 - AppInit_DLLs: (c:\progra~2\prowebi\prowebi.dll) -  File not found
O33 - MountPoints2\{57b6a6e3-15e6-11e3-a52f-18a90598e9df}\Shell - "" = AutoRun
O33 - MountPoints2\{57b6a6e3-15e6-11e3-a52f-18a90598e9df}\Shell\AutoRun\command - "" = E:\VZW_Software_upgrade_assistant.exe
[2014/03/30 16:13:10 | 000,000,177 | -H-- | M] () -- C:\dvmexp.idx
[2009/12/26 09:44:44 | 000,000,000 | ---D | M] -- C:\Users\Ashley\AppData\Roaming\WildTangent

:Commands
[emptytemp]
[resethosts]


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#25
Valinorum

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Why did you post my fix?  :confused:  I implored you to post the Malwarebytes' Anti-Malware log and ESET scan report from my post here. If you have done the ESET scan, the log file is located in "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt").
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#26
ThetechmanDan

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sorry! i dont know what all the coding means and i didnt remember what name i saved the file under. i think i got it this time. as a reminder, this is the second scan that was longged because the first one was not saved.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/15/2014
Scan Time: 8:35:42 PM
Logfile: 99999.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.16.01
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Ashley

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 232023
Time Elapsed: 33 min, 32 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


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#27
Valinorum

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Did you find the ESET log? How is your system running?
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#28
ThetechmanDan

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The directory u supply is not what shows up in my files. There is nothing In the whole computer titled "ESET" (that I can find).

And, the computer is running OK as far as I can tell.
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#29
Valinorum

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Redo Step #8.
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#30
ThetechmanDan

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Yeah, I skipped step 8... I just started the scan. I should have it posted by late tomorrow.
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