It doesn't matter if i am using it or not, it just goes blue every 15-30 minutes. I can't read what it says because it is only there for a couple seconds.
I have run virus software, registry cleaners, and Window7's memory test without out finding anything. Okay, the virus software and the registry cleaners did a lot, but didn't change the problem.
It is a Toshiba Satellite U845-S406 running W7.
When it reboots it says:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800106A6B0
BCP3: FFFFF88003987798
BCP4: FFFFF88003986FF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\032814-12168-01.dmp
C:\Users\Suanne\AppData\Local\Temp\WER-17596-0.sysdata.xml
I couldn't find the WER file reference, but have attached one created during an earlier crash; I presume it is the same.
It says I am not permitted to upload the dmp file, nor can I open it, but I have it on a USB drive...
So where do I go from here?
Your help is much appreciated.
WER-16692-3.sysdata.xml 212.7KB
235 downloads
Edited by Subscribe, 28 March 2014 - 02:35 PM.