Well, I am really no longer in tears. I am now just numb. I have been trying to fix my issue for two days now. Mr Charlie from Malwarebytes sent me over to you for your assistance if possible.
Here is the link to what we have done so far....
https://forums.malwarebytes.org/index.php?showtopic=145563&p=812229
My issue is that I seem to have no permissions to do anything with my C:\ drive. Access denied to do anything an admin would be able to do. So no reseting, refreshing, restoring. No .exe files. Can't disable UAC. Nothing. If I right click on C:\ properties, it says I have zero disk space used and zero available however I can see all of my files and was able to copy them to an external drive. I have run Microsoft Safety scanner which found a backdoor shell malware (i might seem to know what this is but I do not) and it removed it however, nothing changed. I can get into safemode but still cannot run any .exe files or do anything admin. I cannot even start task manager.
I work for a non-profit doing their social media, I am taking college classes and I use my pc for personal business as well. I am really at a loss and am hoping someone takes the challenge. If you can solve this one, I as well as my internet tools professor, will be indeed impressed!!
Thank you for even taking the time to read all of this. I really appreciate any help I can get.
~Laurie