[Janet LaCava]

Hi, I have been using Windows Movie Maker to make videos and never had an issue. Suddenly, I keep getting Runtime Error, and then Movie Maker shuts down. Sometimes I can save my work, before it closes, but when I finally go to save the video, before it's done, it happens, again.

 

I have Windows 7 on a Toshiba laptop.

 

Thanks.

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Welcome to GTG.

 

 

Lets see if the logs below can provide some info MTB will give me the last ten event viewer and Autoruns will tell me what is running on your machine.... (possible software conflicts)

 

 

 

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.





Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply

[rockmilk]

Welcome to GTG.

 

 

Lets see if the logs below can provide some info MTB will give me the last ten event viewer and Autoruns will tell me what is running on your machine.... (possible software conflicts)

 

 

 

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.





Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply

[rockmilk]

Hello,  any update?