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Computer Starts Slowly


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#16
dif4

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Hi,

 

I have defragment my hard disk. The computer is still running slow, it takes around half an hour for everything to be up to speed.

 

Thanks for your help.


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#17
Machiavelli

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Hey,

chkdsk /f

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  • Click on the Start Start%20Orb.jpg button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator
  • When command prompt opens, copy and paste the following commands into it, press enter after each

    chkdsk c: /f /r

  • Reboot
  • Download ListChkdskResult.exe (by SleepyDude) from the link below:

    https://dl.dropboxus...hkdskResult.exe
  • Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!

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#18
dif4

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Hi,

 

Here's the ListChkdskResult log;

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 4/21/2014 5:45:53 AM >------
Category: 0
Computer Name: USER-8CE73256DD
Event Code: 1001
Record Number: 2735
Source Name: Winlogon
Time Written: 04-21-2014 @ 02:09:15
Event Type: information
User:
Message: Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                        
Cleaning up minor inconsistencies on the drive.
Cleaning up 8 unused index entries from index $SII of file 0x9.
Cleaning up 8 unused index entries from index $SDH of file 0x9.
Cleaning up 8 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

 244179935 KB total disk space.
 206027252 KB in 536656 files.
    165140 KB in 12783 indexes.
         0 KB in bad sectors.
   1203391 KB in use by the system.
     65536 KB occupied by the log file.
  36784152 KB available on disk.

      4096 bytes in each allocation unit.
  61044983 total allocation units on disk.
   9196038 allocation units available on disk.

Internal Info:
e0 c6 0a 00 44 62 08 00 6e f6 09 00 00 00 00 00  ....Db..n.......
78 02 00 00 03 00 00 00 a2 03 00 00 00 00 00 00  x...............
b2 2a 16 3a 00 00 00 00 14 74 e4 56 00 00 00 00  .*.:.....t.V....
ec ca e1 61 00 00 00 00 70 d7 41 1c 0a 00 00 00  ...a....p.A.....
b8 e0 2e 5f 01 00 00 00 f8 a3 f7 82 0c 00 00 00  ..._............
80 24 de b3 00 00 00 00 c0 3b 07 00 50 30 08 00  .$.......;..P0..
00 00 00 00 00 d0 e7 1e 31 00 00 00 ef 31 00 00  ........1....1..

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------

 

Thank you.


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#19
Machiavelli

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How is the PC running now?
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#20
dif4

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Hi,

 

It's slightly better now, when I start my computer, it takes around 15 mins for everything to get up to speed. With my problem previously, it took around 1 hr. When it's normal, it would be less than 5 mins.

 

Thanks for your help.


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#21
Machiavelli

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Hey,

Please do perform a clean boot by following the instructions here. Tell me how the PC is running in clean boot mode.
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#22
dif4

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Hi,

 

In clean boot mode, the computer is running normally, the time taken to start is around the same as before I had problems. When I go back to the normal startup mode, it takes around 15 - 30 mins. Thank you.


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#23
Machiavelli

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Hey,

Please do again a clean boot.

If you are in clean boot mode, run MSConfig again (the same as you did before)
Re-enable half of the stopped services (You disabled all of them, make sure that you have checked the Hide All Microsoft Services checkbox)
After you re-enabled half of the stopped services, Reboot the computer

Does the boot remain fast or has it slowed back down ?

1. If it is fast still then do the following :

Run MSConfig and re-enable half of the remaining services (Make a note which services you have enabled).
Reboot

If it is still fast after do step 1 again, if not procceed with Step 2.


2. If it has gone back to being slow
then disable half of the services you took a note of them (one of these services could be the cause)
Reboot

The aim of this is to try and determine which specific service is holding back the boot. Tell me which service caused the problem. Thanks.
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#24
dif4

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Hi,

 

I did the clean boot and the computer is running fast when I re-enabled the top half and after that, bottom half of the stopped services. So I only re-enabled 3 services at 1 time to find out whether the computer will be slow. The computer took slightly more than 5 mins when I re-enabled these 3 services, "Windows Cardspace", "Java Quickstarter" and "Microsoft Antimalware Service". However when I tried to disable and re-able the services one by one, the computer starts quite fast. So I'm not sure which is the problem.

 

After this, when I go back to normal boot and with all the services enabled, the computer starts normally. But I did not do anything since my previous message when I said it took 15 to 30 mins for the computer to run smoothly.

 

Thanks for your help.


Edited by dif4, 24 April 2014 - 07:27 AM.

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#25
Machiavelli

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Very well done, dif4! :)

After this, when I go back to normal boot and with all the services enabled, the computer starts normally

Could you test that for a longer time? Reboot 5-6 times over a day and tell me if the PC run normally. If not tell me that and we will find the problem. :)
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#26
dif4

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Hi,

 

I have restarted the computer 4 times in a day and the speed is normal. Does this  mean that the problem has been solved?

 

Thanks for your help.


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#27
Machiavelli

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Hey,
hope everything is going well, dif4. :)

I have restarted the computer 4 times in a day and the speed is normal. Does this mean that the problem has been solved?

I think yes. I will come with further instructions later.

Bye,
Machiavelli
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#28
Machiavelli

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Hello,
in my opinion your PC is clean. If the problems come back just PM me that we reopen the topic if it is closed.

We need to remove the tools we've used during cleaning your machine
  • Download Delfix from here and run it (If you have Windows Vista / Windows 7 / Windows 8 please do a Right click on the Delfix icon and select Run as Administrator).
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply

 

Exercise common sense

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to look before you leap. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully and look at the file extensions to make sure that you know what you're getting. Using peer-to-peer file sharing programs or downloading cracks and keygens is something else to avoid - the files you will be downloading are infected in the vast majority of cases, and the benefits simply aren't worth the risk to your computer.

Keep up on Windows updates

Along with keeping all of the security programs that you choose to use updated, it is also important to keep up on system updates from Microsoft, as these patch critical security vulnerabilities and help to keep you safe. Typically the windows update icon will appear in your taskbar when new updates are available, whenever you see it you should open the menu up and install the updates that are available. Although it may be an annoyance, that little bit of extra time it takes to stay updated is very well worth it instead of getting infected from an exploit and having to clean your PC again.

Slow computer?

If your computer begins to slow down again in the future for no particular reason, your first step should not be to come back to the malware forum. As your computer ages and is used, its parts wear, files and programs accumulate, and its performance speed can decrease. To restore your computer's performance to its best possible level, follow the steps in this guide written by tech expert Artellos.

Keep Safe! :thumbsup:
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#29
dif4

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Hi,

 

Here's the Delfix log:

 

# DelFix v10.6 - Logfile created 27/04/2014 at 00:31:44
# Updated 11/11/2013 by Xplode
# Username : User - USER-8CE73256DD
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)

~ Removing disinfection tools ...

Deleted : C:\_OTL
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\adwcleaner.exe
Deleted : C:\AdwCleaner[S1].txt
Deleted : C:\Extras.Txt
Deleted : C:\OTL.Txt
Deleted : C:\TFC.exe
Deleted : C:\Documents and Settings\User\Desktop\Addition.txt
Deleted : C:\Documents and Settings\User\Desktop\AdwCleaner.exe
Deleted : C:\Documents and Settings\User\Desktop\AdwCleaner[S1].txt
Deleted : C:\Documents and Settings\User\Desktop\CKScanner.exe
Deleted : C:\Documents and Settings\User\Desktop\Fixlog.txt
Deleted : C:\Documents and Settings\User\Desktop\Fixlog1.txt
Deleted : C:\Documents and Settings\User\Desktop\FRST.exe
Deleted : C:\Documents and Settings\User\Desktop\FRST.txt
Deleted : C:\Documents and Settings\User\Desktop\JRT.exe
Deleted : C:\Documents and Settings\User\Desktop\JRT.txt
Deleted : C:\Documents and Settings\User\Desktop\log.txt
Deleted : C:\Documents and Settings\User\Desktop\OTL 1.Txt
Deleted : C:\Documents and Settings\User\Desktop\OTL.Txt
Deleted : C:\Documents and Settings\User\Desktop\OTL.exe
Deleted : C:\Documents and Settings\User\Desktop\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #186 [System Checkpoint | 04/20/2014 19:12:20]
Deleted : RP #187 [System Checkpoint | 04/21/2014 21:44:46]
Deleted : RP #188 [System Checkpoint | 04/22/2014 23:30:23]
Deleted : RP #189 [System Checkpoint | 04/23/2014 23:42:06]
Deleted : RP #190 [System Checkpoint | 04/25/2014 05:27:46]
Deleted : RP #191 [Installed Java 7 Update 55 | 04/25/2014 11:57:39]
Deleted : RP #192 [Software Distribution Service 3.0 | 04/25/2014 13:00:55]

New restore point created !

########## - EOF - ##########

 

 

Thanks for your help.


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#30
Machiavelli

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Thanks for your help.


You are most welcome, dif4! :)
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