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Need a cleaning

Started by sunnyspride21 , Apr 23 2014 07:50 PM

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#1
sunnyspride21
Posted 23 April 2014 - 07:50 PM

sunnyspride21

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Hello, 

 

My anti-virus program expired and my computer is messed up...  It is very slow, won't open pages and freezes on me all the time...  Please help?

 

 

OTL logfile created on: 4/23/2014 6:03:35 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Theresa\Downloads
Windows Vista Home Premium Edition  (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6000.16982)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
958.00 Mb Total Physical Memory | 117.60 Mb Available Physical Memory | 12.28% Memory free
2.11 Gb Paging File | 0.69 Gb Available in Paging File | 32.70% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 142.02 Gb Total Space | 61.36 Gb Free Space | 43.21% Space Free | Partition Type: NTFS
Drive D: | 7.03 Gb Total Space | 0.59 Gb Free Space | 8.35% Space Free | Partition Type: NTFS
Drive E: | 201.28 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
 
Computer Name: THERESA-PC | User Name: Theresa | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/04/23 18:03:01 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Theresa\Downloads\OTL.exe
PRC - [2014/04/01 18:58:05 | 000,841,032 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Chrome\Application\chrome.exe
PRC - [2013/10/09 10:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2012/11/29 19:06:58 | 001,263,512 | ---- | M] () -- C:\Program Files\DivX\DivX Update\DivXUpdate.exe
PRC - [2011/08/05 12:29:56 | 000,159,456 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Zune\ZuneLauncher.exe
PRC - [2011/06/28 20:05:47 | 001,006,264 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2011/06/28 19:18:58 | 002,923,520 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2011/06/28 17:40:53 | 000,340,520 | ---- | M] (Kaspersky Lab) -- C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
PRC - [2008/08/14 17:15:46 | 002,407,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exe
PRC - [2008/08/14 17:11:48 | 000,565,008 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
PRC - [2008/08/14 17:11:14 | 000,447,248 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
PRC - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
PRC - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
PRC - [2007/08/29 09:09:23 | 000,077,824 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre1.6.0\bin\jusched.exe
PRC - [2007/03/28 17:45:38 | 000,118,877 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLSched.exe
PRC - [2007/03/28 17:45:34 | 000,270,431 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLCapSvc.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/04/01 18:58:03 | 000,390,472 | ---- | M] () -- C:\Program Files\Google\Chrome\Application\34.0.1847.116\ppgooglenaclpluginchrome.dll
MOD - [2014/04/01 18:57:59 | 004,081,480 | ---- | M] () -- C:\Program Files\Google\Chrome\Application\34.0.1847.116\pdf.dll
MOD - [2014/04/01 18:57:52 | 001,647,432 | ---- | M] () -- C:\Program Files\Google\Chrome\Application\34.0.1847.116\ffmpegsumo.dll
MOD - [2014/04/01 18:57:49 | 000,065,352 | ---- | M] () -- C:\Program Files\Google\Chrome\Application\34.0.1847.116\chrome_elf.dll
MOD - [2012/11/29 19:07:48 | 000,100,248 | ---- | M] () -- C:\Program Files\DivX\DivX Update\DivXUpdateCheck.dll
MOD - [2012/11/29 19:06:58 | 001,263,512 | ---- | M] () -- C:\Program Files\DivX\DivX Update\DivXUpdate.exe
MOD - [2011/11/01 23:26:32 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/11/01 23:26:12 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/07/06 10:00:11 | 000,264,704 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\SystemStatus\dbdc91a3dbba9ac0c365c5636b87834f\SystemStatus.ni.dll
MOD - [2011/07/06 10:00:10 | 000,019,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\RemotingClient\fe374fff86d0d2c17496a5b6506e247a\RemotingClient.ni.dll
MOD - [2011/07/06 10:00:06 | 000,090,624 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\MessagingServer\44153f35464f059683be145022bee0d0\MessagingServer.ni.dll
MOD - [2011/07/06 10:00:06 | 000,054,272 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\MessagingMessages\107fc7fa0ab5180adcef63c540a9cc38\MessagingMessages.ni.dll
MOD - [2011/07/06 10:00:05 | 000,064,000 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\MessagingClients\7347e5410f49733b9b91e9e28fd9b1bb\MessagingClients.ni.dll
MOD - [2011/07/06 10:00:05 | 000,017,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\MessagingInterface\948ed4e9d5c298d1772f6da4578c5b1e\MessagingInterface.ni.dll
MOD - [2011/07/06 10:00:04 | 000,087,040 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\InterfaceServices\c8db1282df5842a113648d30c62e7060\InterfaceServices.ni.dll
MOD - [2011/07/06 10:00:03 | 001,843,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\HPAdvisor\f03dbf3b54ae0f85276188ad5520df53\HPAdvisor.ni.exe
MOD - [2011/07/06 10:00:02 | 000,078,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\HPAdvisor.Common.Wi#\907161ad70e87b3140c0687ff8680aad\HPAdvisor.Common.Windows.ni.dll
MOD - [2011/07/06 09:59:59 | 000,058,880 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\CeeWrtier\dd6fb63fd8b0a9ece437d2bcde8272cb\CeeWrtier.ni.dll
MOD - [2011/07/06 09:59:59 | 000,048,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Content\6e25df8de120534778440d0c5f37ff4a\Content.ni.dll
MOD - [2011/07/06 09:59:57 | 000,072,192 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\BackWeb\4b3cb1e45e5f89fe9ea84a6c3c43dac0\BackWeb.ni.dll
MOD - [2011/07/06 09:59:49 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\22e348e7fee20fcb2013d3dfe016ae8e\System.Management.ni.dll
MOD - [2011/07/06 09:58:25 | 001,801,216 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Deployment\1255d7783a4c6ac254a55fde7b30019b\System.Deployment.ni.dll
MOD - [2011/07/06 09:58:10 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\23281812ddf7a1fab881b5322e577ac4\System.Runtime.Remoting.ni.dll
MOD - [2011/07/06 09:58:08 | 000,627,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\b98385fbfc00adacf4fd7896ba064032\System.Transactions.ni.dll
MOD - [2011/07/06 09:58:07 | 000,627,712 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\ae383808b3f5ee9287358378f9a2cad3\System.EnterpriseServices.ni.dll
MOD - [2011/07/06 09:58:07 | 000,280,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\ae383808b3f5ee9287358378f9a2cad3\System.EnterpriseServices.Wrapper.dll
MOD - [2011/07/06 09:58:02 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\e6001d416f7c468334934a2c6a41c631\System.Configuration.ni.dll
MOD - [2011/07/06 09:40:05 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\7208ffa39630e9b923331f9df0947a12\System.Xml.ni.dll
MOD - [2011/07/06 09:39:44 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1941d7639299344ae28fb6b23da65247\System.Windows.Forms.ni.dll
MOD - [2011/07/06 09:39:32 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6312464f64727a2a50d5ce3fd73ad1bb\System.Drawing.ni.dll
MOD - [2011/07/06 09:39:19 | 006,616,576 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\813556b5a2722045b0ea14467fd00227\System.Data.ni.dll
MOD - [2011/07/06 09:39:10 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\a122c56b60812fb5cbc2e941d4875a87\PresentationFramework.Aero.ni.dll
MOD - [2011/07/06 09:39:09 | 014,327,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\29eb51a21ce62ed759b162307bd65e32\PresentationFramework.ni.dll
MOD - [2011/07/06 09:38:43 | 012,216,320 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\dc8dccca85718096c895b74094e09e5a\PresentationCore.ni.dll
MOD - [2011/07/06 09:38:24 | 003,313,664 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c049bc39cb33f7459936a689484285d6\WindowsBase.ni.dll
MOD - [2011/07/06 09:38:19 | 007,868,416 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\52e1ea3c7491e05cda766d7b3ce3d559\System.ni.dll
MOD - [2011/07/06 09:38:08 | 011,486,720 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\17f572b09facdc5fda9431558eb7a26e\mscorlib.ni.dll
MOD - [2011/06/28 18:19:47 | 002,933,248 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2011/06/28 18:19:47 | 000,261,632 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll
MOD - [2011/06/28 18:19:47 | 000,113,664 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
MOD - [2008/08/14 17:22:36 | 000,112,912 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\LAppRes.DLL
MOD - [2008/08/14 17:15:46 | 002,407,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exe
MOD - [2008/08/14 17:13:30 | 000,149,264 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiVOIPDevicePlugin.dll
MOD - [2008/08/14 17:13:08 | 000,165,136 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiCordless4001.dll
MOD - [2008/08/14 17:13:08 | 000,138,000 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiCordless.dll
MOD - [2008/08/14 17:12:10 | 000,167,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\EFVal.dll
MOD - [2008/08/14 17:11:48 | 000,565,008 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
MOD - [2008/08/14 17:11:48 | 000,345,872 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\DevMngr.dll
MOD - [2008/07/26 08:24:04 | 000,068,120 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVCSPS.dll
MOD - [2007/08/29 08:56:22 | 000,073,728 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\HP.ActiveSupportLibrary\2.0.0.1__01a974bc1760f423\HP.ActiveSupportLibrary.dll
MOD - [2007/03/28 17:45:38 | 000,339,968 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLTinyDB.dll
MOD - [2007/03/28 17:45:28 | 000,114,783 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLSchMgr.dll
MOD - [2007/03/28 17:45:26 | 000,233,573 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLCapEngine.dll
MOD - [2007/03/28 17:45:26 | 000,032,768 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLCapSvcps.dll
MOD - [2007/03/28 17:44:42 | 000,061,440 | ---- | M] () -- C:\Program Files\Hp\QuickPlay\Kernel\common\MCEMediaStatus.dll
MOD - [2007/03/20 13:51:46 | 000,053,248 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll
MOD - [2006/11/02 02:46:09 | 000,364,544 | ---- | M] () -- C:\WINDOWS\System32\msjetoledb40.dll
 
 
========== Services (SafeList) ==========
 
SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe -- (vToolbarUpdater17.2.0)
SRV - File not found [Auto | Stopped] -- c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe -- (SymAppCore)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\Common Files\SureThing Shared\stllssvr.exe -- (stllssvr)
SRV - [2013/10/23 08:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/10/09 10:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2011/08/05 12:30:02 | 000,444,640 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\ZuneWlanCfgSvc.exe -- (ZuneWlanCfgSvc)
SRV - [2011/08/05 12:30:02 | 000,268,512 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\WMZuneComm.exe -- (WMZuneComm)
SRV - [2011/08/05 12:29:56 | 006,363,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\ZuneNss.exe -- (ZuneNetworkSvc)
SRV - [2011/06/28 20:05:47 | 000,265,912 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/06/28 17:40:53 | 000,340,520 | ---- | M] (Kaspersky Lab) [Auto | Running] -- C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe -- (AVP)
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2007/03/28 17:45:38 | 000,118,877 | ---- | M] () [Auto | Running] -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLSched.exe -- (CLSched)
SRV - [2007/03/28 17:45:34 | 000,270,431 | ---- | M] () [Auto | Running] -- C:\Program Files\Hp\QuickPlay\Kernel\TV\CLCapSvc.exe -- (CLCapSvc)
SRV - [2007/01/09 14:55:34 | 000,110,592 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand | Stopped] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe -- (Com4Qlb)
SRV - [2004/10/22 03:24:18 | 000,073,728 | ---- | M] (Macrovision Corporation) [On_Demand | Stopped] -- C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- (IDriverT)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | System | Stopped] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
DRV - [2013/12/05 18:48:26 | 000,037,664 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2011/06/28 17:40:52 | 000,311,312 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\WINDOWS\System32\drivers\klif.sys -- (KLIF)
DRV - [2009/10/14 21:18:34 | 000,036,880 | ---- | M] (Kaspersky Lab) [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\klbg.sys -- (klbg)
DRV - [2009/10/07 08:49:40 | 006,756,632 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\lvuvc.sys -- (LVUVC)
DRV - [2009/10/02 19:39:36 | 000,019,472 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\klmouflt.sys -- (klmouflt)
DRV - [2009/09/14 14:46:36 | 000,021,520 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\klim6.sys -- (KLIM6)
DRV - [2009/09/01 15:29:50 | 000,128,016 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\kl1.sys -- (kl1)
DRV - [2008/07/26 08:26:22 | 000,041,752 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 08:25:48 | 000,627,864 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\lvrs.sys -- (LVRS)
DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2007/08/29 08:14:35 | 000,115,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2007/02/28 11:26:00 | 004,465,184 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007/02/22 09:24:48 | 000,159,232 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\CHDART.sys -- (HdAudAddService)
DRV - [2007/02/16 01:50:32 | 000,012,032 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/12/28 05:48:26 | 000,212,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Symantec\Definitions\SymcData\idsdefs\20070108.003\IDSvix86.sys -- (IDSvix86)
DRV - [2006/12/22 14:28:56 | 000,100,648 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\nvstor32.sys -- (nvstor32)
DRV - [2006/11/30 10:24:58 | 000,008,192 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2006/11/15 10:16:24 | 000,032,256 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2006/11/15 05:42:46 | 000,043,520 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2006/11/15 03:35:20 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2006/11/02 01:55:05 | 000,031,616 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\winusb.sys -- (WinUSB)
DRV - [2006/11/02 00:30:56 | 000,429,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvm60x32.sys -- (NVENETFD)
DRV - [2006/08/05 02:39:10 | 000,008,192 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2006/06/28 09:54:00 | 000,009,472 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\CPQBttn.sys -- (HBtnKey)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope = 
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{A22368BD-E9FE-40DC-B79C-384FF6A06A1B}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKLM\..\SearchScopes\{B8760B25-9758-475A-A0C4-AF445277877B}: "URL" = http://search.yahoo....ing}&fr=hp-pvnb
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\SearchScopes,DefaultScope = 
IE - HKCU\..\SearchScopes\{274E0134-2F73-40B2-AB24-2B3BC4130D74}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{A22368BD-E9FE-40DC-B79C-384FF6A06A1B}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
IE - HKCU\..\SearchScopes\{B8760B25-9758-475A-A0C4-AF445277877B}: "URL" = http://search.yahoo....p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
========== FireFox ==========
 
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll (DivX, LLC)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{23fcfd51-4958-4f00-80a3-ae97e717ed8b}: C:\Program Files\DivX\DivX Plus Web Player\firefox\DivXHTML5 [2012/12/07 17:17:29 | 000,000,000 | ---D | M]
 
[2012/10/24 22:01:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Theresa\AppData\Roaming\Mozilla\Firefox\extensions
[2012/10/24 22:01:29 | 000,000,000 | ---D | M] (uTorrentControl_v2) -- C:\Users\Theresa\AppData\Roaming\Mozilla\Firefox\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}
 
========== Chrome  ==========
 
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - plugin: Error reading preferences file
CHR - Extension: Google Wallet = C:\Users\Theresa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: DivX Plus Web Player HTML5 \u003Cvideo> = C:\Users\Theresa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nneajnkjbffgblleaoojgaacokifdkhm\2.1.2.145_0\
 
O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1       localhost
O1 - Hosts: ::1             localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (DivX Plus Web Player HTML5 <video>) - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll (DivX, LLC)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll (Kaspersky Lab)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AVP] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe (Kaspersky Lab)
O4 - HKLM..\Run: [DivXMediaServer] C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe ()
O4 - HKLM..\Run: [DivXUpdate] C:\Program Files\DivX\DivX Update\DivXUpdate.exe ()
O4 - HKLM..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [Zune Launcher] C:\Program Files\Zune\ZuneLauncher.exe (Microsoft Corporation)
O4 - HKCU..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKLM..\RunOnce: [Launcher] C:\WINDOWS\SMINST\Launcher.exe (soft thinks)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
O9 - Extra Button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D929CAAC-2CEF-457E-B019-C80C477EDF55}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - AppInit_DLLs: (C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll) - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\mzvkbd3.dll (Kaspersky Lab)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\klogon: DllName - (C:\Windows\system32\klogon.dll) - C:\WINDOWS\System32\klogon.dll (Kaspersky Lab)
O24 - Desktop WallPaper: C:\Users\Theresa\Pictures\From HTC mwp6985\Camera roll\WP_000413.jpg
O24 - Desktop BackupWallPaper: C:\Users\Theresa\Pictures\From HTC mwp6985\Camera roll\WP_000413.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/08/29 08:49:30 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2005/09/11 08:18:54 | 000,000,340 | -HS- | M] () - D:\AUTOMODE -- [ NTFS ]
O32 - AutoRun File - [2006/03/15 07:40:08 | 000,000,166 | R--- | M] () - E:\AUTORUN.INF -- [ CDFS ]
O33 - MountPoints2\{a4f6ce1e-a1d9-11e0-8b6e-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{a4f6ce1e-a1d9-11e0-8b6e-806e6f6e6963}\Shell\AutoRun\command - "" = E:\MSETUP4.EXE -- [2006/09/15 10:31:34 | 000,476,752 | R--- | M] (CANON INC.)
O33 - MountPoints2\{a4f6ceba-a1d9-11e0-8b6e-001b2458bb93}\Shell - "" = AutoRun
O33 - MountPoints2\{a4f6ceba-a1d9-11e0-8b6e-001b2458bb93}\Shell\AutoRun\command - "" = H:\TL-Bootstrap.exe
O33 - MountPoints2\{a4f6cf56-a1d9-11e0-8b6e-001b2458bb93}\Shell\AutoRun\command - "" = G:\Connect.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/03/28 20:51:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2014/03/28 20:51:39 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Skype
[1 C:\Users\Theresa\Documents\*.tmp files -> C:\Users\Theresa\Documents\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
[2014/04/23 18:12:52 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/04/23 17:59:49 | 000,071,269 | ---- | M] () -- C:\Users\Theresa\AppData\Roaming\nvModes.001
[2014/04/23 17:59:19 | 000,071,269 | ---- | M] () -- C:\Users\Theresa\AppData\Roaming\nvModes.dat
[2014/04/23 17:58:56 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/04/23 17:58:55 | 000,003,072 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2014/04/23 17:58:54 | 000,003,072 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2014/04/23 11:11:00 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/04/22 16:22:32 | 000,000,146 | ---- | M] () -- C:\Users\Public\Documents\hpqp.ini
[2014/04/22 16:18:06 | 1005,174,784 | -HS- | M] () -- C:\hiberfil.sys
[2014/04/21 20:45:16 | 000,618,648 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2014/04/21 20:45:16 | 000,104,024 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2014/04/21 09:06:26 | 000,085,308 | ---- | M] () -- C:\Users\Theresa\Desktop\homepage1_04_20_14.png
[2014/03/31 09:35:10 | 000,231,584 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\MpSigStub.exe
[2014/03/29 10:16:11 | 136,595,562 | ---- | M] () -- C:\Windows\MEMORY.DMP
[1 C:\Users\Theresa\Documents\*.tmp files -> C:\Users\Theresa\Documents\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
[2014/04/21 09:05:19 | 000,085,308 | ---- | C] () -- C:\Users\Theresa\Desktop\homepage1_04_20_14.png
[2014/03/29 10:15:47 | 136,595,562 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2013/08/30 23:37:51 | 001,169,609 | ---- | C] () -- C:\Windows\unins000.exe
[2013/08/30 23:37:49 | 000,097,987 | ---- | C] () -- C:\Windows\unins000.dat
[2012/11/25 15:40:55 | 000,000,680 | ---- | C] () -- C:\Users\Theresa\AppData\Local\d3d9caps.dat
[2011/10/11 15:37:48 | 000,023,040 | ---- | C] () -- C:\Users\Theresa\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/07/06 09:09:20 | 000,071,269 | ---- | C] () -- C:\Users\Theresa\AppData\Roaming\nvModes.001
[2011/07/06 09:09:16 | 000,071,269 | ---- | C] () -- C:\Users\Theresa\AppData\Roaming\nvModes.dat
 
========== ZeroAccess Check ==========
 
[2006/11/02 05:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2011/06/28 19:27:57 | 011,315,712 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2011/06/28 19:03:57 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2006/11/02 02:46:13 | 000,348,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
< End of report >
 

 

 

 


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#2
RKinner
Posted 28 April 2014 - 01:36 PM

RKinner

    Malware Expert

  • Expert
  • 24,441 posts
  • MVP
 
Download : ADWCleaner to your desktop.  Make sure you get the correct Download button.  Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @BleepingComputer
 
NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.
 
Close  all programs, pause your anti-virus and run AdwCleaner (Vista or Win 7 => right click and Run As Administrator).
 
scan-results.jpg
 
Click on Scan  and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.
 
The report will be saved in the C:\AdwCleaner folder.
 
 
 
Junkware-Removal-Tool
 
Please download Junkware Removal Tool to your desktop.  Make sure you get the correct Download button.  Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @Author's site
  • Pause your anti-virus.  Close all browsers.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
    •  
     
     
    Please download Farbar Recovery Scan Tool and save it to your Desktop. 
     
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. 
     
    •  
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. 
  • Press Scan button. 
  • It will produce a log called FRST.txt in the same directory the tool is run from.  
  • Please copy and paste log back here. 
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply. 
    •  
     
     
    Download OTL from
    and Save it to your desktop.
     
    Copy the text in the code box:
     
    DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
rsvpsp.dll
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
user32.dll
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%ProgramFiles%\WINDOWS NT\*.* /s
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT
     
    Run OTL (Vista or Win 7 => right click and Run As Administrator)
     
    Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes
     
    Select the All option in the Extra Registry group then Run Scan.
     
    You should get two logs.  Please copy and paste both of them.
     
    Ron

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