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Help! Removed Virus and now System is a Mess - Windows 7 Home Prem

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I was running Macafee subscription however a ransom virus infected my laptop at same time as a Windows Update downloaded just over a month ago.


I  removed the 'ransom' virus using Kaspersky Rescue Disc. Uninstalled Macafee, installed Norton 360, cleaned my machine, unistalled Norton and am now running Malwarebytes and Windows Defender.


Since removing the virus everything has been a nightmare.


I have a Sony Vaio VCPCCB2M0E running Windows 7 Home Premium 64 Bit.


The main issues are;

Cannot start Security Centre.

Services "Standard" view is blank/obscured by a light blue box.

I have tried to run almost all Microsoft "Fix It" sections and each time I get an error message that it could not run.

My IRST (Intel Rapid Storage Technology) was not running and I have unistalled it in error and cannot re-install.

At least once a day my Graphics crash.

At least once every few days I get 'Blue Screen' and the computer recovers.

The entire system runs and sounds like it is straining at the seems... I cannot even watch a 2gb movie file without constant stopping, pixelation etc... and crashing.

I do not think that my USB 3 port is operating any different to any other USB port.


My TDSSDKiller Scan turned up SPTD.sys (locked) so I have just run gmer.exe and can send someone the log if they would have a look.


Any help would be greatly appreciated... I am thinking to do a repair install however I have no idea what this means or how to do it... I do not even have a Windows disc!

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:welcome:   infected99.9


Some malware is so deep rooted that not even a full format will remove it, please refer to the GTG malware redirection information below;


I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).


We will be here should you need to return, good luck.

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