[Braind]

Here is the latest VEW Report:

 

Vino's Event Viewer v01c run on Windows 2008 in English

Report run at 21/05/2014 6:53:06 AM

 

Note: All dates below are in the format dd/mm/yyyy

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Critical Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 03/05/2014 11:04:06 PM

Type: Critical Category: 63

Event: 41 Source: Microsoft-Windows-Kernel-Power

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Error Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 21/05/2014 11:41:21 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 21/05/2014 11:39:25 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 21/05/2014 11:39:24 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 21/05/2014 11:39:16 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 21/05/2014 3:26:15 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 10:47:46 PM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 20/05/2014 10:45:50 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 10:45:41 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 10:14:20 PM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 20/05/2014 10:12:25 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 10:12:12 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 9:52:06 PM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 20/05/2014 9:50:11 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 9:50:00 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 9:38:21 PM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 20/05/2014 9:36:11 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 9:36:01 PM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 3:10:03 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

Log: 'System' Date/Time: 20/05/2014 3:08:07 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

Log: 'System' Date/Time: 20/05/2014 3:07:57 AM

Type: Error Category: 0

Event: 14332 Source: Microsoft-Windows-WMPNSS-Service

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x8002801d'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Warning Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 21/05/2014 11:39:02 AM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 21/05/2014 4:17:10 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 21/05/2014 3:26:17 AM

Type: Warning Category: 0

Event: 1014 Source: Microsoft-Windows-DNS-Client

Name resolution for the name client95.dropbox.com timed out after none of the configured DNS servers responded.

 

Log: 'System' Date/Time: 20/05/2014 10:45:27 PM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 10:14:33 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 10:11:58 PM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 10:11:25 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 9:49:42 PM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 9:49:07 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 9:48:59 PM

Type: Warning Category: 0

Event: 1002 Source: Microsoft Antimalware

Microsoft Antimalware scan has been stopped before completion.   Scan ID: {E62210A4-259F-4285-A9B0-6CC7930D4C83}   Scan Type: Antimalware   Scan Parameters: Full Scan   User: Brain-HP\Brain

 

Log: 'System' Date/Time: 20/05/2014 9:35:52 PM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 3:44:44 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 3:07:47 AM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 3:07:15 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 2:52:09 AM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 2:48:01 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 2:26:48 AM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 2:26:14 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 20/05/2014 2:15:24 AM

Type: Warning Category: 0

Event: 11 Source: Microsoft-Windows-Wininit

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

 

Log: 'System' Date/Time: 20/05/2014 2:14:49 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

[Advertisements]

You can uninstall:

 

Intel® Management & Security Application User Notification Service

 

It's only used in a big company if the IT people want to control your PC.  Obviously not working well.

 

Also I would type:

 

services.msc

 

in the search box and hit enter.  Then find Windows Media Player Network Services and right click on it and select Properties then change the Startup Type to Manual and OK.

 

 

 

That's the worst of the errors.  Nothing showing about System Restore.  Does it think it is running?

[RKinner]

You can uninstall:

 

Intel® Management & Security Application User Notification Service

 

It's only used in a big company if the IT people want to control your PC.  Obviously not working well.

 

Also I would type:

 

services.msc

 

in the search box and hit enter.  Then find Windows Media Player Network Services and right click on it and select Properties then change the Startup Type to Manual and OK.

 

 

 

That's the worst of the errors.  Nothing showing about System Restore.  Does it think it is running?

[Braind]

I can't find Intel® Management & Security Application User Notification Service to uninstall it. It's not listed with the other programs that I can uninstall. I can disable it through services.msc, should I do that?

I made the other change.

I don't know re: System Restore. 

[RKinner]

See if you can uninstall Intel® Management Engine Components.

 

http://www.mydigital...age-size-limit/

 

shows you how to get in to see which drive System restore is watching.  It should also tell you if it thinks it is on or not.

[Braind]

Intel® Management Engine Components is uninstalled, but Intel® Management & Security Application User Notification Service still shows up in services.msc. I disabled it there.

 

It appears that SR is not on because 0 bytes are being used for it in both C and D drives.

[RKinner]

If you bring up the window shown in http://www.sevenforu...le-disable.html

 

Does it say it is ON for C and D?  Can you turn it off for both and then just turn it ON for C?

[Braind]

Ok, C is on and D is off now (I changed them per the instructions).

[RKinner]

Try to create a restore point:

 

http://www.howtogeek...t-in-windows-7/

 

Do you get an error?

[Braind]

Unfortunately this did not work.

Here is the error message when I tried to create a manual restore point:

https://www.dropbox....19 21.37.22.png

 

 

 

 

[Braind]

I tried the above and I received a message that my PC already has that update. I did a windows update after that and only 3 optional ones came up. I installed 1, I don't want  another one (Bing Tool Bar), and the third won't install:

 

Intel Corporation - Storage Controller - Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller

 

Download size: 6.9 MB

 

You may need to restart your computer for this update to take effect.

 

Update type: Optional

 

Intel Corporation Storage Controller software update released in September, 2012

 

More information: 

http://sysdev.micros...rt/default.aspx

 

Help and Support: 

http://support.micro...ect/?target=hub

Edited by Braind, 24 May 2014 - 08:34 PM.

[Braind]

I think I will just do a Recovery using my W7 recovery discs. Any tips on the best way to do that?

[RKinner]

Sorry for the delay.  Would have had to pay $10/day for internet at the stupid hotel.

 

As for reloading, back up your data of course.  I like to have a predownloaded copy of Avast handy and put that on as soon as it boots.  Then go to Control Panel Windows Updates and get the 137 or so updates.  Once it reboots you should keep going back to Windows Updates until there are no more updates.

 

If you decide you would rather continue trying to fix it:

 

http://kb.macrium.co...ticle50010.aspx

 

is a good article on how to troubleshoot the vss service that is probably at fault.

[Braind]

$10?? What did they charge for the phone, $1 per minute??

 

I did the complete W7 reinstall and System Restore seems to be working now. Thanks for your help.

I had to do 173 updates!

Edited by Braind, 27 May 2014 - 07:07 PM.

[RKinner]

Local calls were .75 each plus 10 cents a minute if you talked over an hour.  Stupid Marriott.

 

I'll give you my usual goodbye routine minus the cleanup:

 

Make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.

Unless you have the latest version of Avast which has its own update checker:  To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it.  Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
 Seems to work best if Firefox is the default browser.  Windows always hides its icon so you need to unhide it.  Click on the up arrow to the left of the clock.  Then click on Customize.  Maximize the window so you can see all of the options.  Scroll Down and find the File Hippo UpdateChecker and change its Behaviors to Show Icon and Notifications.  OK.  When you reboot you should see the icon.  It will take it a minute to finish checking then it will put up a bubble if you need to update something. Click on the bubble and it should open in your browser.  (Seems to work best if it uses Firefox.  If you do not use Firefox as your default browser then right click on the icon and click on Settings. Then on Results.  Change the Open Results in Default Browser to Custom Browser and then select the line that has Firefox.exe in it.  While there, also check Hide Beta Versions.  OK. )  You will see a list of programs that have updates with green down arrows next to them.  You do not need to download any Beta Versions.  There is an option Settings to Hide Beta Versions.  I do not advise updating Windows Messenger unless you really use it so I right click on the Icon and Customize Results then find Microsoft Messenger and change Show All Releases to Hide All Releases.  OK.

You can also try Secunia PSI Same kind of info.  You don't need both.
If you use Chrome/Firefox/IE then get the AdBlock Plus Add-on.  Go to adblockplus.org with each browser and get the add-on.

If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox .  Close Chrome/Firefox. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow.

Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.com before you open them.

Due to a recent rise in the number of Crytolocker infections I am now recommending you install:

CryptoPrevent

http://www.foolishIT.../cryptoprevent/

The free version does not update on its own so you should check for updated versions once in a while.



If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.

Make sure Windows Updates is turned and that it works.  Go to Control panel, Windows Updates and see if it works.  


My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron
 

[Braind]

Thanks for all the tips! Some I have already completed (e.g., Update Checker<==love it!) and the others I will do soon. Thanks again for your help.