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BSOD Crash - Unknown cause

BSOD

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#16
phillpower2

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K, I will check back in the morning before I head off to work  :thumbsup:


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#17
GhostLoad

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Thanks for all your help so far!  :thumbsup:


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#18
phillpower2

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Hello Ghostload

 

How are things going

 

You are welcome btw  :)


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#19
GhostLoad

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Seems fine at the moment, but it wasn't a consistent crash so I'll have to keep an eye on it for a couple days.  Let's just assume it's all good in the meantime.  Thanks for your help phillpower2.  If anything else happens I'll post on here, otherwise it's all set.  :)

 

Here's my Speccy profile now that Windows is fully updated btw.

http://speccy.pirifo...gbacqN3bepVtL2v


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#20
phillpower2

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Thanks for the follow up GhostLoad  :thumbsup:

 

Hopefully all is well now but you know where we are if you need us, JFYI the hotfix that I was thinking that may resolve the issue was the one here

 

You are welcome btw  :)


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#21
GhostLoad

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Sigh so I was good until this Monday when it started happening again all of a sudden.  :(


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#22
phillpower2

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Post a new Speccy report and upload your latest dump file/s for us please.


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#23
GhostLoad

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Okay, here's the Speccy report, and I'll put up the crash logs from this week (when it started happening again).

http://speccy.pirifo...F80hKB10dnRREwR

Attached Files


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#24
phillpower2

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Having checked your Speccy report I feel that I should refer you to the GTG malware redirection information below, this due to the fact that you download torrents and use Pando Media Booster which is reported to infect a computer with malware and cause problems with web browsers, see here chrome.exe was the process that is shown in your last crash dump btw.

 

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).


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#25
GhostLoad

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I dunno what Pando is, never actually heard of it.  :S

I just uninstalled it though!


Edited by GhostLoad, 06 June 2014 - 12:57 PM.

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#26
phillpower2

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FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+f53

 

 

Update or try earlier video card drivers then follow the GTG malware redirection steps as post in my reply #24.


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#27
GhostLoad

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I'm gonna wait and see if uninstalled Pando fixed anything, then try what you suggested.  Thanks.  I'll let you know (in as timely manner as I can) how things are going on my end.


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#28
phillpower2

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I can only offer the guidance up for you and the final decision is always yours of course  :thumbsup:


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#29
GhostLoad

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Ugh got home from the movies last night and randomly had a blue screen crash, and after logging back in it happened again (before I could do anything really) and then once more.  I think all 3 of them had different "reasons"?  I'm troubleshooting it with OTL right now though.


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#30
phillpower2

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Only the malware staff can help you with OTLs so I will have to wait and see what prevails with the malware checks.


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