[suddsy]

I am unable to install the Microsoft update kb2919355>  I run the windows update troubleshooter which does not resolve the problem I then run the
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
which states it has resolved the corrupt files.  I then try the update again and it fails again

Attached Thumbnails

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Attached Files

•  dism..txt   69.5KB   274 downloads

Edited by suddsy, 04 May 2014 - 11:39 AM.

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See this long long thread, may have help for you : http://www.geekstogo...5-update-fails/

[Ztruker]

See this long long thread, may have help for you : http://www.geekstogo...5-update-fails/

[suddsy]

thanks you I was able to find a fix that resolved the issue

[Ztruker]

What was the fix? The info could help someone else later on.

[suddsy]

I did the following ran sfc /scannow everything was okay than ran the following

 

dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

dism /online /cleanup-image /startcomponentcleanup

 

Then was able to reinstall the update

[Ztruker]

The remove_package I've not seen before. Thanks.