Hi ronanddavid,
Welcome to Geeks To Go!!
First, please click on the
Edit button at the bottom of your post above and remove the image that you attached of your
System page. It displays your OEM Product ID at the bottom. This number is specific to your computer and of no use to anyone, but it would be a good practice for you to learn what not to share with the world. Never post your 25 alpha/digit product key found on the case of your computer on line either. If it is stolen and used by anyone else, it may cause serious issues for you.
Ok. Now that is said, may I ask what are your intentions for using Rogue Killer (RK)? That program is used to diagnosis and remove malware and
should be used only under the guidance of a professional who is trained and well aware of how it works.Advanced System Care is not a desirable program to use at all. It does include a registry cleaner, and we advise not to use this or
any registry cleaner as there have been reports of them clearing out needed registry entries and messing up PCs. In addition, what they do clean up is so small that little or no advantages are noticed.
Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix.
Could you please uninstall that? Thank you!
Things to do:
1.) Edit post to remove attachment.
2.) Please answer my question as to why you want to use Rogue Killer.
3.) Uninstall Advanced System Care.
4.) Ask questions concerning anything and everything that your heart desires to educate you on safe computing.
Educating is my goal. Sharing my knowledge is my mission.
Donna