I ran all the programs that were on the program posting for the most part but its still hard to navigate without explorer.exe.
I don't think it's the program itself and I think it's because of some other script or something making the popup error come up all the time. I think it's dr watson debugger but, it shows "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
then, Error signature :
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000
.... in C:\DOCUME~1\Thomas\LOCALS~1\Temp\74e6_appcompat.txt
so I just ctrl+alt+delete and run firefox.exe to browse for help. I have done all the steps toward removing the virus too, such as running avg or adaware or spyware doctore or avast on safe mode and also using the nailfix to take out the program and even deleting it from c:\windows\nail.exe from the regedit.
I've taken all the steps and my explorer is still screwed. Can anyone please help? This is my Hijack This log.
Logfile of HijackThis v1.99.1
Scan saved at 05:57, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Thomas\Desktop\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Thomas\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1118213757687
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DAEB8818-608B-40D2-8AD6-193753623CEB} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3006472-7D54-4D91-B718-2BBF6904BDC9}: NameServer = 69.50.184.84,195.225.176.37
O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: style2 - C:\WINDOWS\q4706734_disk.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: FLEXlm License Manager - GLOBEtrotter Software Inc. - C:\Program Files\Common Files\AliasWavefront Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe