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Stormfall installed on comp

Stormfall Removal Request

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#1
trydent2

trydent2

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  • Member
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Alright, so I have read a little on the site about this and it seems like it is a problem that is a bit too deeply rooted in my comp for me to fix by myself. I ran the OTL Oldtimer scan and got some kind of report, but if you can redirect me to the specifics? I am not use to using forums to fix my computer other that looking for a quick fix, but I feel that my problem doesn't lie in the Stormfall adware alone.


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#2
Phel

Phel

    Trusted Helper

  • Malware Removal
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Hello, trydent2 and welcome to GeeksToGo!

You can call me Phel and this time I will try to help you with your trouble.

Please, spend some time to read these instructions carefully before we start. They contain very useful information.

  • Please, stay with us until the end. I know, Malware Removal isn't very fast procedure, it usually has multiple steps, but you should stay here till your computer will be absolutely clean from malware. If your main problem is solved, that doesn't mean that another malware isn't left in your computer. Your patience will be rewarded with absolutely clean computer. :)
  • Please, let me know, if you don't understand something. It is really important to understand every instruction. If you are in doubt, how to follow one or another instruction - feel free to ask me, how to do that. I am always glad to help you with that.
  • Please, don't fix anything by yourself. Please, don't run any tools unless they are required. Trying multiple tools in hope that one of them will help can lead to unrecoverable consequences. Sometimes malware removal tools, used without supervision, can harm your computer more than malware itself.
  • Please, feel free to notify me about changes in your PC's behavior. It's really interesting for me to know, how your computer is running after each portion of fixes.
  • Finally, let's go! ;)
     

Okay, first of all I need to review your logs. Can you please find OTL.txt and Extras.txt files in the same folder with OTL (in most cases it is Desktop) and post their contents directly in your next message?


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