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I can't download a driver for my video card.


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#31
sigdig

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Yes, that is the only one.

 

==================================================
Driver Name       : AtihdW86.sys
Address           : 00000000`0432A000
End Address       : 00000000`04363000
Size              : 0x00039000
Load Count        : 1
Index             : 124
File Type         : Sound Driver
Description       : AMD High Definition Audio Function Driver
Version           : 8.0.0.8814
Company           : Advanced Micro Devices
Product Name      : AMD HD Audio Driver
Modified Date     : 03.12.2013 15:45:09
Created Date      : 03.12.2013 15:45:09
Filename          : C:\Windows\system32\drivers\AtihdW86.sys
File Attributes   : A
Service Name      : AtiHDAudioService
Service Display Name: @oem27.inf,%ATIHdAudioDriver.SvcDesc%;AMD Function Driver for HD Audio Service
Digital Signature :
==================================================
 


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#32
sigdig

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Clean uninstall of Catalysm and it's drivers?

Do you mean this?:    http://gyazo.com/586...c93180cafa3fad3 (uninstall option)


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#33
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Clean uninstall of Catalysm and it's drivers?

Do you mean this?:    http://gyazo.com/586...c93180cafa3fad3 (uninstall option)

Yes you can follow this procedure here (for Windows 8) here :

 

http://support.amd.c...icsDrivers.aspx

 

There's also cleaning tool for Catalysm but it looks like it has been removed from their website :

 

http://support.amd.c...install-utility


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#34
sigdig

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I actually did that every time before I tried to install the driver again.. So I don't think it is going to work. I can still try again doe.


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#35
sigdig

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Does this mean anything? http://gyazo.com/6ae...28e9856bd805989


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#36
sigdig

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I still get the message http://gyazo.com/9ec...d4e8e8909f2bdac and http://www.2shared.c...1zz/Report.html


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#37
phillpower2

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Going offline shortly as it is getting late here, can you download then run Speccy and post the resultant url for us, details here


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#38
sigdig

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What, do you mean like this? http://gyazo.com/336...f88f2203ac5e617


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#39
sigdig

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And maybe doya think it will work to install it in safe mode if I'm not at minimal? (msconfig, boot, safe mode) When I got the error when I tried, I was on minimal----> http://gyazo.com/16e...927fee81e075793


Edited by sigdig, 12 June 2014 - 05:39 AM.

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#40
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And maybe doya think it will work to install it in safe mode if I'm not at minimal? (msconfig, boot, safe mode) When I got the error when I tried, I was on minimal----> http://gyazo.com/16e...927fee81e075793

 

I doubt it will work in Safe Mode if you're not minimal. Minimal means that you have the minimum required for Windows to run enabled which means nothing should conflict with a driver installation there, so imagine if you added features in that mode.

Now in Speccy, can you click on "Graphics" (left menu) and take a picture ?

Also, can you go back in the Device Manager, right click on your AMD Radeon HD 7700 Series and select "Properties". From there, click on the "Details" tab and in the drop down list, select "Hardware ID" (Identification). Take a screenshot of that Window and post it here please. After that, I'll make you try another solution that seems to work for people that can't install the AMD drivers v12.1X.


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#41
sigdig

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Okay


Edited by sigdig, 12 June 2014 - 06:39 AM.

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#42
sigdig

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http://gyazo.com/deb...ff0a56418d437f1

http://gyazo.com/5f3...6c7631d8516627a


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#43
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Alright so your graphic card is really a Radeon HD 7700 Series, I just wanted to confirm it in case that Windows was mistaken by an outdated drivers.

Now can you make sure that these two folders do not exist ? If so, please delete them (delete the whole AMD folder) :

C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql
C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql

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#44
sigdig

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Alright so your graphic card is really a Radeon HD 7700 Series, I just wanted to confirm it in case that Windows was mistaken by an outdated drivers.

Now can you make sure that these two folders do not exist ? If so, please delete them (delete the whole AMD folder) :

C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql
C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql

Nope, it says: 13-4_vista_win7_win8_64_dd_ccc_whql


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#45
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Alright so your graphic card is really a Radeon HD 7700 Series, I just wanted to confirm it in case that Windows was mistaken by an outdated drivers.

Now can you make sure that these two folders do not exist ? If so, please delete them (delete the whole AMD folder) :

C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql
C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql

Nope, it says: 13-4_vista_win7_win8_64_dd_ccc_whql

 

 

Alright you can still delete the folder as we want to remove everything from AMD on your system right now in order to do a clean reinstall of the drivers.


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