This topic is locked
I have Genuine Microsoft Software trojan 
I've followed advice in every forum I can find on this site as well as all others, have used Malwarebytes, Adaware, Hitman Pro (both USB and desktop - it won't work on USB Boot) and Spybot SD.
Malware stated it found it and removed it (which it didn't) and now none of the programs can see it.
At present it is locking all programs for our business use such as Activity, Quickbooks, etc. The Genuine screen appears at Windows login screen booting in all safe modes. Command prompt will not allow me to edit register or use system config. Restore to previous good configurations or points are not fixing situation.
Computer was functioning normal yesterday, when I came to work today it was there.
Below is my OTC log:
OTL Extras logfile created on: 6/12/2014 3:35:18 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Administrator\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.96 Gb Total Physical Memory | 2.45 Gb Available Physical Memory | 82.84% Memory free
4.80 Gb Paging File | 4.48 Gb Available in Paging File | 93.24% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINXP | %ProgramFiles% = C:\Program Files
Drive C: | 298.08 Gb Total Space | 235.52 Gb Free Space | 79.01% Space Free | Partition Type: NTFS
Drive F: | 74.53 Gb Total Space | 39.38 Gb Free Space | 52.84% Space Free | Partition Type: NTFS
Computer Name: FINE-C9753554B5 | User Name: Administrator | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"427:TCP" = 427:TCP:LocalSubNet:Enabled:SLP_Port(427)_TCP
"427:UDP" = 427:UDP:LocalSubNet:Enabled:SLP_Port(427)_UDP
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"427:TCP" = 427:TCP:LocalSubNet:Enabled:SLP_Port(427)_TCP
"427:UDP" = 427:UDP:LocalSubNet:Enabled:SLP_Port(427)_UDP
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\HP\OJ6500vE709_Basic_14\setup\hpznui01.exe" = C:\HP\OJ6500vE709_Basic_14\setup\hpznui01.exe:*:Enabled:hpznui01.exe -- (Hewlett-Packard)
"D:\setup\hpznui01.exe" = D:\setup\hpznui01.exe:*:Enabled:hpznui01.exe
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\HP\OJ6500vE709_Basic_14\setup\hpznui01.exe" = C:\HP\OJ6500vE709_Basic_14\setup\hpznui01.exe:*:Enabled:hpznui01.exe -- (Hewlett-Packard)
"C:\Program Files\POS6\Activity.exe" = C:\Program Files\POS6\Activity.exe:*:Enabled:Activity Software -- (MicroSource, Inc.)
"C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server -- (Intuit Inc.)
"C:\Program Files\HP\HP Officejet 6600\Bin\DeviceSetup.exe" = C:\Program Files\HP\HP Officejet 6600\Bin\DeviceSetup.exe:LocalSubNet:Enabled:HP Device Setup (HP Officejet 6600) -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Officejet 6600\Bin\HPNetworkCommunicator.exe" = C:\Program Files\HP\HP Officejet 6600\Bin\HPNetworkCommunicator.exe:LocalSubNet:Enabled:HP Network Communicator (HP Officejet 6600) -- (Hewlett-Packard Co.)
"D:\setup\hpznui01.exe" = D:\setup\hpznui01.exe:*:Enabled:hpznui01.exe
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\Intuit\QuickBooks 2013\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2013\QBDBMgrN.exe:*:Enabled:QuickBooks 2013 Data Manager -- (Intuit, Inc.)
"C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update v4 Shared Downloads Server -- (Intuit Inc.)
"C:\Program Files\Lavasoft\AdAware SecureSearch Toolbar\dtUser.exe" = C:\Program Files\Lavasoft\AdAware SecureSearch Toolbar\dtUser.exe:*:Enabled:Ad-Aware Security Add-on DTX Broker
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{04D54043-35E4-49B5-8930-15E5CE05C7B7}" = TurboTax 2013 WinBizFedFormset
"{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{097CDB1E-07C9-40F1-9972-F0F9F3A287E4}" = Network
"{0A014044-292B-422C-944A-5AA9991EBF7B}" = TurboTax 2012 WinBizFedFormset
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0A7DD94B-B746-4FB0-8688-8598C22793A0}" = TurboTax 2013 WinPerFedFormset
"{0C58513E-448D-477B-B946-6D97838A9BCD}" = TurboTax 2011 winsbpm
"{0C9B8524-DCEE-4230-BAA9-5D96EC37A7E7}" = HP Officejet 6600 Basic Device Software
"{0E52A52C-E120-461C-AA1B-21B045BEE842}" = bpd_scan
"{11968F04-71FB-4C8C-B4D8-14FA4171EE36}" = 6500_E709_Help_BasicWeb
"{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 55
"{28379381-B56A-43e1-B505-3098D82B1C30}" = 4500G510gm_Software_Min
"{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox
"{2A4EEB5C-3BA6-4299-A87F-783861B567D9}" = TurboTax 2013 WinPerReleaseEngine
"{3167CC62-C775-4E47-92C1-73EBB845751A}" = QuickBooks
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3553C38A-7E01-4143-9F56-4D056278AE1A}" = TurboTax 2012 winsbpm
"{358C44FD-6943-4CDD-B947-7F7C4ADC8A8F}" = TurboTax 2013 WinPerTaxSupport
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3C631966-387E-4054-85D9-BBFFABE32BD8}" = QuickBooks Pro 2013
"{3D4DB3CA-6766-4FE3-BCC4-BD2F2E10EE17}" = TurboTax 2013 WinBizTaxSupport
"{3DCCE81B-CE5B-4E1F-BF87-547291B29DB5}" = HP Officejet 6600 Product Improvement Study
"{44432BD5-D968-460E-8DA4-1FFCC29DC692}" = TurboTax 2011 winiper
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C8C6D37-CA3C-4EF6-A1E5-0D188E7B6021}" = HP Officejet 6500 E709 Series
"{574DB9FD-3601-41E8-BDEE-A56845223F64}" = TurboTax 2013 wkyiper
"{5866F83F-5347-4324-A15E-070502A65866}" = TurboTax 2010 WinBizReleaseEngine
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{606EB5EB-AADF-4E21-B715-1CAD291181D6}" = TurboTax 2013 wrapper
"{6334BBB0-8A2E-4679-B845-9CE27E72DBDA}" = TurboTax 2010 WinBizTaxSupport
"{6A69D94E-C569-4154-9643-72E94D1DDFDA}" = XPS Essentials Pack
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7236B5D0-A01F-4826-B1DD-BB598AF28CC7}" = TurboTax 2013 wrapper
"{7424C6D8-2C8F-453D-B31F-480AB98345C3}" = AntispamEngine
"{86196C81-759C-4F74-8DFF-36F9F50FEEAC}" = 6500_E709_BasicWeb
"{866BEB0E-879F-4F78-A9A9-F9938150A0D9}" = TurboTax 2013 WinBizReleaseEngine
"{877C7A27-7529-4B0C-BA7B-4D697E90DDC1}" = FirewallEngine
"{89EC099E-958D-462E-972C-385591946978}" = TurboTax 2012 WinPerFedFormset
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8BA2648C-B0E5-4EAD-9789-22F807478D1E}" = TurboTax 2011 wrapper
"{8EE94FD8-5F52-4463-A340-185D16328158}" = WebReg
"{90140000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 14
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90538B62-F392-4DE1-B886-7B48123866E9}" = LightScribe System Software
"{9089F4B9-F055-4CF3-9DCC-7E43FCD24BFD}" = AdAwareInstaller
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{97486FBE-A3FC-4783-8D55-EA37E9D171CC}" = HP Update
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B2A51D1-73AD-40DA-AC05-3CB830859AFD}" = TurboTax 2013 winiper
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9E3CDA4E-6522-43EB-AF6F-C8CA318A0772}" = TurboTax 2011 WinBizReleaseEngine
"{A004ACC6-A33D-4083-9775-139C76852C49}" = TurboTax 2011 WinBizFedFormset
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A80FA752-C491-4ED9-ABF0-4278563160B2}" = 32 Bit HP CIO Components Installer
"{A8B1F076-965D-4663-A9D4-C2FB58A42AE4}" = TurboTax 2012 WinPerTaxSupport
"{A8F67345-FA75-4E99-AEBA-DE9BFE708A49}" = OnlineThreatsEngine
"{A925E9E4-3DBC-4B87-A138-4CCB8A0FB5D0}" = TurboTax 2012 wkyiper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.10)
"{AD6FFBF9-ACD6-41BA-A17D-ABB269CD8D2E}" = TurboTax 2013 winsbpm
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}" = 4500G510gm
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C3ADD937-FD5F-4CC6-AE15-AEDEE2A20165}" = TurboTax 2010 wrapper
"{C818BA3A-226F-4ED0-9CEF-96A0DF300211}" = HP Officejet 6600 Help
"{C9BED750-1211-4480-B1A5-718A3BE15525}" = REALTEK GbE & FE Ethernet PCI-E NIC Driver
"{CA6BCA2F-EDEB-408F-850B-31404BE16A61}" = I.R.I.S. OCR
"{CAF5B770-082F-40C4-853D-3973BB81BDAA}" = TurboTax 2011 WinPerTaxSupport
"{CB799B5A-84B8-46A2-BEB5-4FD7D5230361}" = AdAwareUpdater
"{CB799B5A-84B8-46A2-BEB5-4FD7D5230361}_AdAwareUpdater" = Ad-Aware Antivirus
"{CC347FC6-C8D7-493A-B70E-1D89E22691A7}" = AntimalwareEngine
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE5E1FC7-FD27-493F-A65F-23AD7ED9661D}" = WebFilteringEngine
"{DB9AB084-C93E-4D07-8BB9-0EC5CA5467BC}" = TurboTax 2011 WinBizTaxSupport
"{DDEEA588-FE34-495F-B974-66EACAB93678}" = TurboTax 2012 winiper
"{DF0B357C-5874-47D0-81E7-79AA890B0CE0}" = 4500_G510gm_Help
"{E463E171-4082-4744-A466-F7CBE8502789}" = TurboTax 2011 WinPerReleaseEngine
"{E5083D57-D93F-404C-A91F-1C50D67C2BEB}" = HP Officejet 4500 G510g-m
"{E57E14CC-A22A-414F-BC52-B53C5D0E7282}" = TurboTax 2012 WinBizTaxSupport
"{E6C0F926-446B-4450-8D15-4405A9431EB7}" = TurboTax 2010 WinBizFedFormset
"{E83F5F27-43F3-4163-ABE5-F68C989286ED}" = TurboTax 2012 wrapper
"{EE556A3E-EB37-4392-9637-BAA8EC2F47FA}" = TurboTax 2011 wrapper
"{F014B696-28C5-4554-802F-A15380418F53}" = TurboTax 2012 WinPerReleaseEngine
"{F06C1CD4-62F7-41C0-BB00-A6C03D6594A5}" = TurboTax 2012 wrapper
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F6A258B5-482F-449F-B132-7483B78C4C57}" = TurboTax 2012 WinBizReleaseEngine
"{FA0FF682-CC70-4C57-93CD-E276F3E7537E}" = BufferChm
"{FAD3D68B-2F9C-459B-AA79-C04B9090FD72}" = TurboTax 2011 WinPerFedFormset
"{FAD96046-769E-4A4B-949B-8D29D885EFD6}" = BPDSoftware_Ini
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"Activity Advantage" = Activity Advantage
"Activity PDF Generator" = Activity PDF Generator
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 13 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 13 Plugin
"Google Desktop" = Google Desktop
"HitmanPro37" = HitmanPro 3.7
"HP Photo Creations" = HP Photo Creations
"ie8" = Windows Internet Explorer 8
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.2.1012
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Mozilla Firefox 29.0.1 (x86 en-US)" = Mozilla Firefox 29.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.SingleImage" = Microsoft Office Professional 2010
"Rainbow Sentinel Driver" = Sentinel System Driver
"TurboTax 2011" = TurboTax 2011
"TurboTax 2012" = TurboTax 2012
"TurboTax 2013" = TurboTax 2013
"TurboTax Business 2010" = TurboTax Business 2010
"TurboTax Business 2011" = TurboTax Business 2011
"TurboTax Business 2012" = TurboTax Business 2012
"TurboTax Business 2013" = TurboTax Business 2013
"XpsEP" = XPS Essentials Pack 1.0
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 6/12/2014 10:20:47 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:20:54 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:20:54 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:20:55 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:20:55 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:20:56 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:22:01 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.
Error - 6/12/2014 10:47:43 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.
Error - 6/12/2014 10:47:43 AM | Computer Name = FINE-C9753554B5 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.
Error - 6/12/2014 12:12:46 PM | Computer Name = FINE-C9753554B5 | Source = Application Error | ID = 1000
Description = Faulting application postordr.exe, version 1.0.0.0, faulting module
gttree32.ocx, version 1.0.0.55, fault address 0x000179ab.
[ System Events ]
Error - 6/12/2014 3:00:18 PM | Computer Name = FINE-C9753554B5 | Source = atapi | ID = 262153
Description = The device, \Device\Ide\IdePort3, did not respond within the timeout
period.
Error - 6/12/2014 3:10:05 PM | Computer Name = FINE-C9753554B5 | Source = atapi | ID = 262153
Description = The device, \Device\Ide\IdePort3, did not respond within the timeout
period.
Error - 6/12/2014 3:12:08 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Error - 6/12/2014 3:19:19 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Error - 6/12/2014 3:19:28 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service wuauserv with
arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
Error - 6/12/2014 3:19:44 PM | Computer Name = FINE-C9753554B5 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm
Error - 6/12/2014 3:19:57 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service MSIServer with
arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Error - 6/12/2014 3:21:59 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Error - 6/12/2014 3:24:24 PM | Computer Name = FINE-C9753554B5 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Error - 6/12/2014 3:24:26 PM | Computer Name = FINE-C9753554B5 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm
< End of report >
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