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Malware info from NotePad. I need help. [Solved]


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#46
Essexboy

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Hi itsmesunny nat is incommunicado for the next day or so

If Avast requests a boot scan then allow it to do so

Lets have a fresh look at your system now :)

Download OTL to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

    OTL_Main_Tutorial.gif
  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in

    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    c:\program files (x86)\Google\Desktop
    c:\program files\Google\Desktop
    dir "%systemdrive%\*" /S /A:L /C
    /md5start
    rpcss.dll
    /md5stop
    CREATERESTOREPOINT
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach both logs

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#47
itsmesunny

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Thanks for the update and stepping in to help.

 

Should I do the boot scan first and then the OTL?

 

:unsure:


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#48
Essexboy

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Run the boot scan but do not let it delete anything at the moment just send it to the chest 

 

How is the system behaving at the moment ?


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#49
itsmesunny

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I am not on it now. I'm on my Mac.

 

It seems to fun Ok though, and it has pretty much all alone considering... The only change really that I noticed is that all the "bad image" popups are gone. And that is good.

And I don't know what I did to lose the sound. That's when I stopped using it

 

After I installed Avast I saw that it was more than just protecting the system. Doing the scan stuff I could also update software.  There is more I think too.

I hope there is a history of what I did in Avast, because on the quick scan there were 7 things that came up - and 2 others from something. I need to go back to the Dell.

 

Does the boot scan take a while? Cuz it seemed to when I started it so I stopped it cuz I was heading out and wanted to be here when I do it.

 

I will do the switch now.

 

PS When I start up the Dell, as I am doing now, it's been doing this - Alert! System battery voltage is low. F1 to continue. F2 to run the set up utllity.


Edited by itsmesunny, 29 June 2014 - 07:46 AM.

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#50
itsmesunny

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Ok. I'm on the dell now.

 

Another thing that comes up since installing Avast is - "Founf New Hardware Wizard" in a window. I have not done it.


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#51
itsmesunny

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I am heading out soon and need to know what to do.

 

Can I just run the boot scan while I am gone and then check it out when I get home.

 

Or should I just do the OTL now and then the boot scan when I get back?

 

What  time zone are you in EB? I am in Maine ( USA ) on EST. I know Naat  is in Poland and 6 hours later.


Edited by itsmesunny, 29 June 2014 - 08:20 AM.

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#52
Essexboy

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Do the OTL first and we will check a bootscan later

 

I am in England so on GMT


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#53
itsmesunny

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Ok. I'll do it now.

 

Thanks.


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#54
itsmesunny

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There  is No option for "Include All 64 bit scans."

 

This Dell is 32 bit.

 

So, should I run it?


Edited by itsmesunny, 29 June 2014 - 08:40 AM.

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#55
Essexboy

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No problem that will only show if the system is 64 bit, otherwise ignore it :)


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#56
itsmesunny

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Does it take long?

 

Do I need to be here or can I let it run and go?


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#57
Essexboy

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You can let it run and go ..  It should take no longer than 10 minutes


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#58
itsmesunny

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i am too impatient now cuz I am hungry.

 

I cannot copy and paste it. Don't know why. I can copy but not paste it.

 

I'll do it when I get back.


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#59
Essexboy

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OK I understand munchy time :rofl:   If necessary you can attach them


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#60
itsmesunny

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actually it was breakfast. :laughing:

 

i just got home and am doing it now - the OTL.


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