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missing operating system [Solved]

ssd w7 chillblast

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#1
digga

digga

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My pc is a Chillblast Fusion Whisper about 3 years old. It runs W7 Home Premium 64 bit. 8Gb RAM. Intel i7 2600K Processor Overclocked to up to 4.3 Ghz. Asus P8Z68-V-LE Motherboard. Gainward GeForce GTX 560Ti 1024Mb Phantom Edition. SSD Caching Configuration. 40Gb Corsair Force Solid State Drive.

 My Knowledge of computers is not great. I was persuaded to buy this spec by a family friend, pc expert who has since left the country and is un-contactable. I was encouraged to buy this machine because the SSD and Intel SMART Response SSD caching configuration were offered free.

 

 Two weeks ago I switched on my machine as usual. I had not introduced any new hardware or software. The screen showed the Chillblast logo and then displayed a message "MISSING OPERATING SYSTEM". I ran the W7 Home Premium instalation disk and chose repair rather than install. It detected problems with my computer's start up. I chose to have it restore a W7 Backup from an external hard drive. It seemed to be working but nothing changed. I also had an Easus ToDo backup and tried to restore from that. It recognised the backup and seemed to be restoring the system but nothing changed. I repeated this endless times with the same result.

 

 I have read all I can find about "missing operating system". I have tried a few simple things like chkdsk /f/r but I do not have the confidence to try anything that might make more changes.

 

 I am preparing this on an old XP machine one of my daughters has brought to my home as I cannot do much with my Chillblast machine.

 

 Initially I thought it was the SSD, as I had had problems with it while under guarantee.

I then read that UBCD was the solution. I did manage a UBCD.iso, checking MD5 and SHA1 were correct, which was all new to me, but it did nothing.

 

 I then decided to take out the SSD. Nothing much changed.

 

 I’ve been going round in circles for a fortnight and today, with the SSD out, I begin to think the HDD is failing.

Now, as soon as the manufacturer’s logo disappears the screen shows:

---------------------------------------------------------------------------------------------------------------------

“WINDOWS BOOT MANAGER

"Windows failed to start. A recent hardware or software change might be the cause, To fix the problem.

1. Insert the windows installation disk and restart the computer.

2. Choose your language settings and click next

3. Click “Repair your computer”

 

Status 0xc000000e

 

Info: Boot selection failed as a required device is inaccessible.”

---------------------------------------------------------------------------------------------------------------------

So, I inserted the windows installation disk and followed the instructions (This is what has happened many times before). Windows loaded some files and then asks me to choose language etc. I then get the option to install of repair. I chose repair and the following message was shown.

--------------------------------------------------------------------------------------------------------------------

SYSTEM RECOVERY OPTIONS

Repair details

“The following startup option will be repaired.

Name; Windows Boot Manager.

Identifier:{9DEA862C-5CDD-4E70-ACCI-F32B344D4795

 

The following options will be added.

Name: Windows Recovery Environment (recovered)

Path: Recovery\920cd866-acac-11e0-903a-a9cc99f57c8c\Winre.wim

Windows Device: Partition = dL953767MB)

 A copy of the current boot configuration data will be saved as c:\Boot\BCD. Backup.001

-------------------------------------------------------------------------------------------------------------------------

I choose ‘repair and restart’. I am asked to choose the OS. I hit ‘enter’ on Windows 7 and then we are back to square 1 with the same WINDOWS BOOT MANAGER screen as above.

 I have repeated this process a number of times – same result every time.

I can choose another option to restore a backup. But the result is the same here as well. Computer spends about 40 minutes and tells me it is restoring disk c; and then it tells me:

 “Boot selection failed as a required device is inaccessible.”

 Windows failed to start. A recent hardware or software change might be the cause, To fix the problem. Etc. Etc. Etc.

 I can get to the command prompt via the installation disk and I can see directories like Windows, MsOffice etc but cannot do much with them.

 

Any help much appreciated. Thank you.


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#2
JSntgRvr

JSntgRvr

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:welcome:

 

Lets give it a try.

 

Please download  Listparts to a flash drive.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flashdrive into the infected PC.
 
From an Off position in the computer, enter the System Recovery Options.
 
To enter the System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on  Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
     

    Startup Repair

    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\ListParts.exe (for x64 bit version type e:\ListParts64.exe)  and press Enter
  • Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Put check mark on List BCD.
  • Press Scan button.
  • It will make a log (Result.txt) in the flash drive. Please copy and paste it to your reply.

    • 0

    #3
    iammykyl

    iammykyl

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    Gday.

    Have you reinstalled the SSD?


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    #4
    digga

    digga

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    Thank you JSntgRvr. I could not get to command prompt in the way you described. F8 did not lead me to Advanced Boot Options>Repair your computer. But I knew I could get to the command prompt via the W7 installation disk which produces the Startup Repair Options you told me to find. I hope that has produced the same result.

     

    This is the Repair.txt;

     

    ListParts by Farbar Version: 17-04-2014
    Ran by SYSTEM (administrator) on 01-07-2014 at 18:29:17
    Windows 7 (X64)
    Running From: G:\
    Language: 0409
    ************************************************************

    ========================= Memory info ======================

    Percentage of memory in use: 8%
    Total physical RAM: 8172.12 MB
    Available physical RAM: 7482.14 MB
    Total Pagefile: 8170.32 MB
    Available Pagefile: 7474.93 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.92 MB

    ======================= Partitions =========================

    1 Drive c: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
    2 Drive d: () (Fixed) (Total:931.41 GB) (Free:884.25 GB) NTFS
    4 Drive f: (GSP1RMCHPXFREO_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF
    5 Drive g: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.92 GB) FAT32
    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          931 GB      0 B         
      Disk 1    Online           14 GB      0 B         

    Partitions of Disk 0:
    ===============

    Disk ID: 54ACF1BB

      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Primary            100 MB  1024 KB
      Partition 2    Primary            931 GB   101 MB

    ======================================================================================================

    Disk: 0
    Partition 1
    Type  : 07
    Hidden: No
    Active: Yes

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 2     C   System Rese  NTFS   Partition    100 MB  Healthy            

    ======================================================================================================

    Disk: 0
    Partition 2
    Type  : 06
    Hidden: No
    Active: No

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 3     D                NTFS   Partition    931 GB  Healthy            

    ======================================================================================================

    Partitions of Disk 1:
    ===============

    Disk ID: 04030201

      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Primary             14 GB  5272 KB

    ======================================================================================================

    Disk: 1
    Partition 1
    Type  : 0C
    Hidden: No
    Active: No

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 4     G   USB20FD      FAT32  Removable     14 GB  Healthy            

    ======================================================================================================
    ============================== MBR Partition Table ==================

    ==============================
    Partitions of Disk 0:
    ===============
    Disk ID: 54ACF1BB
    Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=931 GB) - (Type=06)

    ==============================
    Partitions of Disk 1:
    ===============
    Disk ID: 04030201
    Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)


    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=C:
    path                    \bootmgr
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {globalsettings}
    default                 {default}
    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}
    displayorder            {default}
    toolsdisplayorder       {memdiag}
    timeout                 30

    Windows Boot Loader
    -------------------
    identifier              {default}
    device                  partition=D:
    path                    \Windows\system32\winload.exe
    description             Windows 7
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {920cd866-acac-11e0-903a-a9ce99f57c8c}
    recoveryenabled         Yes
    osdevice                partition=D:
    systemroot              \Windows
    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}
    nx                      OptIn

    Windows Boot Loader
    -------------------
    identifier              {920cd866-acac-11e0-903a-a9ce99f57c8c}

    Windows Boot Loader
    -------------------
    identifier              {dccb86d9-000a-11e4-8404-d44b3e4eda8f}
    device                  ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}
    path                    \windows\system32\winload.exe
    description             Windows Recovery Environment (recovered)
    locale                  
    osdevice                ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}
    systemroot              \windows
    winpe                   Yes

    Resume from Hibernate
    ---------------------
    identifier              {920cd864-acac-11e0-903a-a9ce99f57c8c}
    device                  partition=D:
    path                    \Windows\system32\winresume.exe
    description             Windows Resume Application
    locale                  en-US
    inherit                 {resumeloadersettings}
    filedevice              partition=D:
    filepath                \hiberfil.sys
    debugoptionenabled      No

    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=C:
    path                    \boot\memtest.exe
    description             Windows Memory Diagnostic
    locale                  en-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes

    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 Yes

    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Serial
    debugport               1
    baudrate                115200

    RAM Defects
    -----------
    identifier              {badmemory}

    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}

    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}

    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200

    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}

    Device options
    --------------
    identifier              {920cd867-acac-11e0-903a-a9ce99f57c8c}
    description             Ramdisk Options
    ramdisksdidevice        unknown
    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi

    Device options
    --------------
    identifier              {dccb86da-000a-11e4-8404-d44b3e4eda8f}
    ramdisksdidevice        partition=D:
    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi


    ****** End Of Log ******

     

    Thank you.

    -------------------------------------------------------------------------------------------------------------------------------------------------------

    iammykyl.

     

    I have not reinstalled the SSD.

     

    Thanks


    • 0

    #5
    JSntgRvr

    JSntgRvr

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    Disregard these instructions for the time being, and continue below.


    • 0

    #6
    JSntgRvr

    JSntgRvr

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    Please read these instructions thoroughly before proceeding.

     

    Download the enclosed file: Attached File  fix.txt   28bytes   112 downloads
     
    Save it in the same location Listparts is saved (USB drive).

    • From an Off position (You must run this fix after turning the computer Off, that is very important. If you have ran FRST and have not turn the computer Off, do not run this fix, unless the computer has been restarted.) run ListParts as you did before, except that.
    • This time around Press the Fix button and wait.
    • When it is done close the notification pop up. Click Scan, then copy and paste the log (Result.txt) it will produce on your next reply.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


    • 0

    #7
    digga

    digga

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    Thank you.

     

    This is the report.txt

     

    ListParts by Farbar Version: 17-04-2014
    Ran by SYSTEM (administrator) on 02-07-2014 at 17:45:29
    Windows 7 (X64)
    Running From: G:\
    Language: 0409
    ************************************************************

    ========================= Memory info ======================

    Percentage of memory in use: 8%
    Total physical RAM: 8172.12 MB
    Available physical RAM: 7478.69 MB
    Total Pagefile: 8170.32 MB
    Available Pagefile: 7469.96 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.92 MB

    ======================= Partitions =========================

    1 Drive c: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
    2 Drive d: () (Fixed) (Total:931.41 GB) (Free:884.25 GB) NTFS
    4 Drive f: (GSP1RMCHPXFREO_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF
    5 Drive g: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.92 GB) FAT32
    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          931 GB      0 B         
      Disk 1    Online           14 GB      0 B         

    Partitions of Disk 0:
    ===============

    Disk ID: 54ACF1BB

      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Primary            100 MB  1024 KB
      Partition 2    Primary            931 GB   101 MB

    ======================================================================================================

    Disk: 0
    Partition 1
    Type  : 07
    Hidden: No
    Active: Yes

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 2     C   System Rese  NTFS   Partition    100 MB  Healthy            

    ======================================================================================================

    Disk: 0
    Partition 2
    Type  : 07
    Hidden: No
    Active: No

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 3     D                NTFS   Partition    931 GB  Healthy            

    ======================================================================================================

    Partitions of Disk 1:
    ===============

    Disk ID: 04030201

      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Primary             14 GB  5272 KB

    ======================================================================================================

    Disk: 1
    Partition 1
    Type  : 0C
    Hidden: No
    Active: No

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 4     G   USB20FD      FAT32  Removable     14 GB  Healthy            

    ======================================================================================================
    ============================== MBR Partition Table ==================

    ==============================
    Partitions of Disk 0:
    ===============
    Disk ID: 54ACF1BB
    Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=931 GB) - (Type=07 NTFS)

    ==============================
    Partitions of Disk 1:
    ===============
    Disk ID: 04030201
    Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)


    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=C:
    path                    \bootmgr
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {globalsettings}
    default                 {default}
    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}
    displayorder            {default}
    toolsdisplayorder       {memdiag}
    timeout                 30

    Windows Boot Loader
    -------------------
    identifier              {default}
    device                  partition=D:
    path                    \Windows\system32\winload.exe
    description             Windows 7
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {920cd866-acac-11e0-903a-a9ce99f57c8c}
    recoveryenabled         Yes
    osdevice                partition=D:
    systemroot              \Windows
    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}
    nx                      OptIn

    Windows Boot Loader
    -------------------
    identifier              {920cd866-acac-11e0-903a-a9ce99f57c8c}

    Windows Boot Loader
    -------------------
    identifier              {dccb86d9-000a-11e4-8404-d44b3e4eda8f}
    device                  ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}
    path                    \windows\system32\winload.exe
    description             Windows Recovery Environment (recovered)
    locale                  
    osdevice                ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}
    systemroot              \windows
    winpe                   Yes

    Resume from Hibernate
    ---------------------
    identifier              {920cd864-acac-11e0-903a-a9ce99f57c8c}
    device                  partition=D:
    path                    \Windows\system32\winresume.exe
    description             Windows Resume Application
    locale                  en-US
    inherit                 {resumeloadersettings}
    filedevice              partition=D:
    filepath                \hiberfil.sys
    debugoptionenabled      No

    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=C:
    path                    \boot\memtest.exe
    description             Windows Memory Diagnostic
    locale                  en-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes

    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 Yes

    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Serial
    debugport               1
    baudrate                115200

    RAM Defects
    -----------
    identifier              {badmemory}

    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}

    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}

    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200

    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}

    Device options
    --------------
    identifier              {920cd867-acac-11e0-903a-a9ce99f57c8c}
    description             Ramdisk Options
    ramdisksdidevice        unknown
    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi

    Device options
    --------------
    identifier              {dccb86da-000a-11e4-8404-d44b3e4eda8f}
    ramdisksdidevice        partition=D:
    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi


    ****** End Of Log ******


    • 0

    #8
    JSntgRvr

    JSntgRvr

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    Are you able to boot now? Any error message when attempting to boot in Normal Mode?
    • 0

    #9
    digga

    digga

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    • 31 posts

    Sorry. I thought there were more steps to go, so I did not even try, as I did not wish to mess things up.

     

    Anyway, nothing much has changed. I still get the Boot Manager Screen and the Error Reporting screen and "Boot selection failed as a required device is inaccessible". I did try to start Windows normally with the usual (now) results.

     

    Thanks


    • 0

    #10
    JSntgRvr

    JSntgRvr

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    The OS partition somehow was change from 07 (NTFS) to 06 (DOS, FAT). That was what we fixed above.

    Is the boot order the correct one in the BIOS?

    Lets see if we can read the OS partition.

    Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.
    • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

      If you are using Vista or Windows 7 enter System Recovery Options.

      To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    • Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
      To make a repair disk on Windows 7 consult: http://www.sevenforu...isc-create.html



      To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    • On the System Recovery Options menu you will get the following options:
    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt
    • Select Command Prompt

      Once in the Command Prompt:
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

    • 0

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    #11
    digga

    digga

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    When I applied the fix yesterday, I definitely thought something had changed. For example I was offered a menu including safe mode, safe mode with command prompt etc. Because I did not think it was completed and I did not want to mess up, I did not touch anything.

    So today, I decided to repeat what I did before. Listparts64 scan, fix and Listparts64 scan  - just in case it is helpful to see why the machine has gone back to its previous state. I have also done frst64 and set out boot sequence.

    Apologies for hitting you with this lot.

     

    Thank you.

    --------------------------------------------------------------------------------------------------------------------------------------

    NO 1 SCAN

     

    ListParts by Farbar Version: 17-04-2014

    Ran by SYSTEM (administrator) on 04-07-2014 at 00:45:43

    Windows 7 (X64)

    Running From: G:\

    Language: 0409

    ************************************************************

     

    ========================= Memory info ======================

     

    Percentage of memory in use: 8%

    Total physical RAM: 8172.12 MB

    Available physical RAM: 7473.18 MB

    Total Pagefile: 8170.32 MB

    Available Pagefile: 7454.14 MB

    Total Virtual: 8192 MB

    Available Virtual: 8191.92 MB

     

    ======================= Partitions =========================

     

    1 Drive c: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

    2 Drive d: () (Fixed) (Total:931.41 GB) (Free:884.25 GB) NTFS

    4 Drive f: (GSP1RMCHPXFREO_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF

    5 Drive g: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.92 GB) FAT32

    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

     

      Disk ###  Status         Size     Free     Dyn  Gpt

      --------  -------------  -------  -------  ---  ---

      Disk 0    Online          931 GB      0 B        

      Disk 1    Online           14 GB      0 B        

     

    Partitions of Disk 0:

    ===============

     

    Disk ID: 54ACF1BB

     

      Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Primary            100 MB  1024 KB

      Partition 2    Primary            931 GB   101 MB

     

    ======================================================================================================

     

    Disk: 0

    Partition 1

    Type  : 07

    Hidden: No

    Active: Yes

     

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

    * Volume 2     C   System Rese  NTFS   Partition    100 MB  Healthy           

     

    ======================================================================================================

     

    Disk: 0

    Partition 2

    Type  : 07

    Hidden: No

    Active: No

     

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

    * Volume 3     D                NTFS   Partition    931 GB  Healthy           

     

    ======================================================================================================

     

    Partitions of Disk 1:

    ===============

     

    Disk ID: 04030201

     

      Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Primary             14 GB  5272 KB

     

    ======================================================================================================

     

    Disk: 1

    Partition 1

    Type  : 0C

    Hidden: No

    Active: No

     

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

    * Volume 4     G   USB20FD      FAT32  Removable     14 GB  Healthy           

     

    ======================================================================================================

    ============================== MBR Partition Table ==================

     

    ==============================

    Partitions of Disk 0:

    ===============

    Disk ID: 54ACF1BB

    Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)

    Partition 2: (Not Active) - (Size=931 GB) - (Type=07 NTFS)

     

    ==============================

    Partitions of Disk 1:

    ===============

    Disk ID: 04030201

    Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)

     

     

    Windows Boot Manager

    --------------------

    identifier              {bootmgr}

    device                  partition=C:

    path                    \bootmgr

    description             Windows Boot Manager

    locale                  en-US

    inherit                 {globalsettings}

    default                 {default}

    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}

    displayorder            {default}

    toolsdisplayorder       {memdiag}

    timeout                 30

     

    Windows Boot Loader

    -------------------

    identifier              {default}

    device                  partition=D:

    path                    \Windows\system32\winload.exe

    description             Windows 7

    locale                  en-US

    inherit                 {bootloadersettings}

    recoverysequence        {920cd866-acac-11e0-903a-a9ce99f57c8c}

    recoveryenabled         Yes

    osdevice                partition=D:

    systemroot              \Windows

    resumeobject            {920cd864-acac-11e0-903a-a9ce99f57c8c}

    nx                      OptIn

     

    Windows Boot Loader

    -------------------

    identifier              {920cd866-acac-11e0-903a-a9ce99f57c8c}

     

    Windows Boot Loader

    -------------------

    identifier              {dccb86d9-000a-11e4-8404-d44b3e4eda8f}

    device                  ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}

    path                    \windows\system32\winload.exe

    description             Windows Recovery Environment (recovered)

    locale                 

    osdevice                ramdisk=[D:]\Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\Winre.wim,{dccb86da-000a-11e4-8404-d44b3e4eda8f}

    systemroot              \windows

    winpe                   Yes

     

    Resume from Hibernate

    ---------------------

    identifier              {920cd864-acac-11e0-903a-a9ce99f57c8c}

    device                  partition=D:

    path                    \Windows\system32\winresume.exe

    description             Windows Resume Application

    locale                  en-US

    inherit                 {resumeloadersettings}

    filedevice              partition=D:

    filepath                \hiberfil.sys

    debugoptionenabled      No

     

    Windows Memory Tester

    ---------------------

    identifier              {memdiag}

    device                  partition=C:

    path                    \boot\memtest.exe

    description             Windows Memory Diagnostic

    locale                  en-US

    inherit                 {globalsettings}

    badmemoryaccess         Yes

     

    EMS Settings

    ------------

    identifier              {emssettings}

    bootems                 Yes

     

    Debugger Settings

    -----------------

    identifier              {dbgsettings}

    debugtype               Serial

    debugport               1

    baudrate                115200

     

    RAM Defects

    -----------

    identifier              {badmemory}

     

    Global Settings

    ---------------

    identifier              {globalsettings}

    inherit                 {dbgsettings}

                            {emssettings}

                            {badmemory}

     

    Boot Loader Settings

    --------------------

    identifier              {bootloadersettings}

    inherit                 {globalsettings}

                            {hypervisorsettings}

     

    Hypervisor Settings

    -------------------

    identifier              {hypervisorsettings}

    hypervisordebugtype     Serial

    hypervisordebugport     1

    hypervisorbaudrate      115200

     

    Resume Loader Settings

    ----------------------

    identifier              {resumeloadersettings}

    inherit                 {globalsettings}

     

    Device options

    --------------

    identifier              {920cd867-acac-11e0-903a-a9ce99f57c8c}

    description             Ramdisk Options

    ramdisksdidevice        unknown

    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi

     

    Device options

    --------------

    identifier              {dccb86da-000a-11e4-8404-d44b3e4eda8f}

    ramdisksdidevice        partition=D:

    ramdisksdipath          \Recovery\920cd866-acac-11e0-903a-a9ce99f57c8c\boot.sdi

     

     

    ****** End Of Log ******

     

     

    2. SCAN AFTER FIX

     

     ListParts by Farbar Version: 17-04-2014

    Ran by SYSTEM (administrator) on 04-07-2014 at 00:53:32

    Windows 7 (X64)

    Running From: G:\

    Language: 0409

    ************************************************************

     

    ========================= Memory info ======================

     

    Percentage of memory in use: 8%

    Total physical RAM: 8172.12 MB

    Available physical RAM: 7486.34 MB

    Total Pagefile: 8170.32 MB

    Available Pagefile: 7471.16 MB

    Total Virtual: 8192 MB

    Available Virtual: 8191.92 MB

     

    ======================= Partitions =========================

     

    1 Drive c: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

    2 Drive d: () (Fixed) (Total:931.41 GB) (Free:884.25 GB) NTFS

    4 Drive f: (GSP1RMCHPXFREO_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF

    5 Drive g: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.92 GB) FAT32

    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

    ===================================================================

    NO 3 FRST.TXT (I ticked the list BCD box as before as it was unchecked. Hope that’s OK)

     

    Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-07-2014

    Ran by SYSTEM on MININT-U8A08IB on 04-07-2014 01:19:13

    Running from g:\

    Platform: WIN_7 Service Pack 1 (X64) OS Language: English (United States)

    Boot Mode: Recovery

    Attention: Could not load system hive.

    Attention: System hive is missing.

     

     

    The only official download link for FRST:

    Download link for 32-Bit version: http://www.bleepingc...can-tool/dl/81/

    Download link for 64-Bit Version: http://www.bleepingc...can-tool/dl/82/

    Download link from any site other than Bleeping Computer is unpermitted or outdated.

    See tutorial for FRST: http://www.geekstogo...very-scan-tool/

     

    ==================== Registry (Whitelisted) ==================

     

    ATTENTION: Software hive is missing.

     

    ==================== Services (Whitelisted) =================

     

     

    ==================== Drivers (Whitelisted) ====================

     

     

    ==================== NetSvcs (Whitelisted) ===================

     

     

    ==================== One Month Created Files and Folders ========

     

     

    ==================== One Month Modified Files and Folders =======

     

     

    ==================== Known DLLs (Whitelisted) ================

     

     

    ==================== Bamital & volsnap Check =================

     

    C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.

    C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION!.

    C:\Windows\SysWOW64\wininit.exe IS MISSING <==== ATTENTION!.

    C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.

    C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION!.

    C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION!.

    C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION!.

    C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.

    C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION!.

    C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION!.

    C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION!.

    C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION!.

    C:\Windows\System32\rpcss.dll IS MISSING <==== ATTENTION!.

    C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.

    C:\Windows\system32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION!.

    C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION!.

     

    ==================== Restore Points  =========================

     

     

    ==================== BCD ================================

     

     

    ==================== Memory info ===========================

     

    Percentage of memory in use: 8%

    Total physical RAM: 8172.12 MB

    Available physical RAM: 7463.53 MB

    Total Pagefile: 8170.32 MB

    Available Pagefile: 7452.26 MB

    Total Virtual: 8192 MB

    Available Virtual: 8191.9 MB

     

    ==================== Drives ================================

     

    Drive d: () (Fixed) (Total:931.41 GB) (Free:884.25 GB) NTFS

    Drive f: (GSP1RMCHPXFREO_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF

    Drive g: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.92 GB) FAT32

    Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

    Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.05 GB) NTFS ==>[System with boot components (obtained from reading drive)]

     

    ==================== MBR & Partition Table ==================

     

    ========================================================

    Disk: 0 (MBR Code: Windows 7 or 8) (Size: 932 GB) (Disk ID: 54ACF1BB)

    Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)

    Partition 2: (Not Active) - (Size=931 GB) - (Type=07 NTFS)

     

    ========================================================

    Disk: 1 (Size: 15 GB) (Disk ID: 04030201)

    Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)

     

    ==================== End Of Log ============================

     

     

    NO 4 BOOT SEQUENCE

     

    P6:TSSTcorp DVDWBD SH-B123L

    P2: HL-DT-ST BD-RE BH10LS30

    P5: HITACHI HDS721010CLA332

    UEFI P6: TSSTcorp DVDWBD SH-B123L

     

    ENTER SETUP

     

    ==============================================================

    Thanks


    • 0

    #12
    JSntgRvr

    JSntgRvr

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    • 10,961 posts

    FRST is unable to read the OS partition.

    Boot the computer to the Recovery's Command prompt.

    At the prompt type the following and press Enter:

    CHKDSK D: /r

     

    Let me know the outcome.


    • 0

    #13
    digga

    digga

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    CHKDSK took over 4 hours. I don't know if that is significant.

     

    These are the results.

     

    The type of the file system is NTFS
     
    CHKDSK is verifying files <stage 1 of 5> ...
        227840 file records processed.
    File verification completed.
        677 large file records processed.
        0 bad file records processed.
        0EA records processed.
        66 reparse records processed.
    CHKDSK is verifying indexes <stage 2 of 5>
        284702 index entries processed.
    Index verification completed.
        0 unindexed files scanned
        0 unindexed files recovered.
    CHKDSK is verifying security descriptors <stage 3 of 5>
        227840 file SDs/SIDs processed
     Security descriptor verification completed.
        28432 data files processed.
    CHKDSK is verifying Usn journal ...
        34354616 USN bytes processed.
    Usn journal verification completed.
    CHKDSK is verifying file data <stage 4 of 5>
        227824 files processed.
    File verification completed.
    CHKDSK is verifying free space <stage 5 of 5>
     
    231802742 free clusters processed.
    Free space verification is complete.
    Windows has checked the file system and found no problems.
     
        976657404  KB  total disk space.
          49002392  KB  in 115885 files.
               84084  KB  in   28433  indexes.
                      0  KB  in   bad sectors.
             359960  KB  in use by the system.
               65536  KB  occupied by the log file
        927210968  KB  available on disk.
     
                 4096  bytes in each allocation unit.
        244164351  total allocation units on disk.
        231802742  allocation units available on disk.
    Failed to transfer logged messages to the event log with status 50.
     
    c:\>
     
    Thanks

    Edited by digga, 03 July 2014 - 02:46 PM.

    • 0

    #14
    digga

    digga

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    I notice that when I post this, the top half becomes unreadable in part. I've tried to edit without success. This is the top piece again.
     




    Still giving problems. I'll try again.
     
    The type of the file system is NTFS
     
    CHKDSK is verifying files <stage 1 of 5> ...
        
    227840 file records processed.
     
    File verification completed.
     
        
    677 large file records processed.
    0 bad file records processed.
    0EA records processed.
    66 reparse records processed.
     
     
    CHKDSK is verifying indexes <stage 2 of 5>
     
        
    284702 index entries processed.
     
     
    Index verification completed.
      
      
    0 unindexed files scanned
     
        
    0 unindexed files recovered.
     
    CHKDSK is verifying security descriptors <stage 3 of 5>
        
    227840 file SDs/SIDs processed
     
    Security descriptor verification completed.
        
    28432 data files processed.
     
    CHKDSK is verifying Usn journal ...
        
    34354616 USN bytes processed.
     
    Usn journal verification completed.
     
    CHKDSK is verifying file data <stage 4 of 5>
        
    227824 files processed.
     
    File verification completed.
     
    CHKDSK is verifying free space <stage 5 of 5>
    ==========================================================
     
    I hope you can make sense of it now. That's the best edit so far.

    Edited by JSntgRvr, 03 July 2014 - 03:56 PM.

    • 0

    #15
    digga

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    I don't know if you can read the CHKDSKinfo or not. Trying to attach files.

     

    Hope that's done it.

     

    Thank you!

    Attached Files


    • 0






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