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programs runs slow and stops responding takes for ever to boot pc up

slow start up and hangs up

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#16
Naathim

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Hi :)

These tools removed some junkware from your machine. Now we will take a look for the ChkDsk scan results. Also please tell me is boot-up problem still persisting?

ListChkdskResult.png Scan with ListChkDskResult

Please download ListChkDskResult by SleepyDude and save it to your desktop.

  • Right-click on ListChkdskResult.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • A message about checking Windows Event Log will pop-up. Click OK.
  • Wait patiently until a notepad window will open. This won't take long.
  • The displayed logfile will be also saved to your desktop as ListChkDskResult.txt.

Please include the content of this file in your next reply.


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#17
Tazdrh

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Hello Naat,

 Yes everytime The pc is shut down and restarted I have to restart and I can finally get it to not do the chkdisc.. I will do this scan when tonight.

 

Thank you

David


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#18
Naathim

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Hi David :)

 

I'm gonna need the previously mentioned report for ListChkDskResult.

 

Post it when ready, I'll be around :)

 

Cheers,

Naat


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#19
Tazdrh

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Hi Naat

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 7/7/2014 7:27:32 PM >------
No Events found for Winlogon, Chkdsk or Wininit!


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#20
Naathim

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Hi :)

 

 

Next set of instructions. After being sure that any malware is gone, we will investigate the long boot-up issue.



batfile.gif Batch file run

We need to run a batch script command.

  • Press the WindowsKey.png + R on your keyboard at the same time.
  • A Run window should appear in the lower left corner.
  • Please type in (or paste) the following:
    wevtutil export-log Application "%UserProfile%\Desktop\Application.evtx"
    
    and press Enter.
  • A black window will blink shortly.
  • After that a file named Application.evtx should appear on your desktop.

Please zip & attach that file to your next post.
 

To zip it:
- right-click on the Application.evtx icon.
- choose Send to option and pick up Compressed Folder. It should appear in the same location the original one is present.

To attach it:
- after typing in your message, click More reply options instead of Post.
- below the post preview and the post editor, you should be able to see Attach files option - please click Choose file.
- in the pop-up window navigate to the desktop. Choose the one named Application.zip and attach it.

If the file will be to big to attach it (it may happen), then please host it on a Dropbox account or a site like mediafire.com, providing me the link to the uploaded file.




51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.




ESETOnline.png Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

Please visit ESET Online Scanner website.
Click there Run ESET Online Scanner.

If using Internet Explorer:

  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.

If using Mozilla Firefox or Google Chrome:

  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.

To perform the scan:

  • Make sure that Remove found threats is unchecked.
  • Scan archives is checked.
  • In Advanced Settings: Scan for potentially unwanted applications, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.

Please include this logfile in your next reply.
Don't forget to re-enable previously switched-off protection software!


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#21
Tazdrh

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Hello Naat even zipped it says to big to upload

 


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#22
Naathim

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Hi David :)
 
As I told you - it may happen. If you have a Dropbox account or a Google Drive (or something similar) you may host it there and provide me with a link to download it. If not, you can always use a site like mediafire.com to upload it there and provide me also a link to it.
 
This file is needed for us to determine what errors ChkDsk found.


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#23
Tazdrh

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HI Naat

http://www.mediafire...Application.zip

 

Thanks

David

 

Attached Files


Edited by Tazdrh, 09 July 2014 - 06:19 PM.

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#24
Naathim

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Hi David! :)

 

What about the ESET scan results?

 

Naat


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#25
Tazdrh

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Hello Naat,

The eset scan was still running  hope it will be done soon and able to post results as soon as it is done.

 

Thank you

David


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#26
Naathim

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OK, awaiting :)

 

You're welcome,

Naat :)


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#27
Tazdrh

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hi naat

i lost power and am re running scan did not get to click finsh so not sure it is complete log.

 

thank you

David

Attached Files

  • Attached File  log.txt   112bytes   40 downloads

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#28
Naathim

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Hi David :)

 

No, it's only a header part and it's even incomplete.

 

Please, do not attach your logs unless specifically asked to. Just post their content in your posts, thank you.

Awaiting the full scan results.

 

Cheers,

Minion :)


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#29
Tazdrh

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HI Naat!
the set has been running since yesterday morning it is at 52% will post as soon as it finishes.
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#30
Naathim

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Hi David!

I'm waiting patiently. When it will be finished, we will try to olve the long boot-up issue :thumbsup:


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