[slickdude7]

Norton deletes the file rdriv.sys but when I restart it's still there. I read in another topic that said to rename it to rdriv.bak but I can't because it says it's in use. I can't get it to go away, please help. Thank you. Here is my hijackthis report:

StartupList report, 6/10/2005, 1:55:44 AM
StartupList version: 1.52.2
Started from : C:\DOCUME~1\Richard\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_199.zip\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Winamp\winampa.exe
E:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\msxct.exe
E:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\cdmagent\hjdcyxdxhw.exe
C:\DOCUME~1\Richard\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_199.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Richard\Start Menu\Programs\Startup]
*No files*

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
*No files*

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
WinampAgent = E:\Program Files\Winamp\winampa.exe
DeadAIM = rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
gcasServ = "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
msxct = msxct.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

AIM = E:\Program Files\AIM\aim.exe -cnetwait.odl
MsnMsgr = "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\System32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\mswmp.inf,PerUserStub

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{4b218e3e-bc98-4770-93d3-2731b9329278}] *
StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\mscories.dll,Install

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\WINDOWS\tct101.dll - {00000001-C003-4A2F-9142-7CB1D78DE6C1}
(no name) - C:\WINDOWS\nem220.dll - {00000010-6F7D-442C-93E3-4A4827C2E4C8}
(no name) - C:\WINDOWS\system32\HDBHO.dll - {02DCA195-602B-4B1F-83FF-381B7E804BDB}
(no name) - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - (no file) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}
NAV Helper - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - C:\Program Files\cdmagent\hjdcyxdxhw.dll - {D2335AF5-A4E0-C43C-073C-9200D8782AAA}
(no name) - C:\WINDOWS\system32\msbe.dll - {F4E04583-354E-4076-BE7D-ED6A80FD66DA}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Norton AntiVirus - Scan my computer - Richard.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[SysProWmi Class]
InProcServer32 = C:\WINDOWS\System32\Dell\SystemProfiler\SysPro.ocx
CODEBASE = http://support.dell....iler/SysPro.CAB

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft....467&clcid=0x409

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://v5.windowsupd...b?1116797971296

[Java Plug-in 1.5.0_01]
InProcServer32 = C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[MsnMessengerSetupDownloadControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnMessengerSetupDownloader.ocx
CODEBASE = http://messenger.msn...pDownloader.cab

[Java Plug-in 1.5.0_01]
InProcServer32 = C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\macromed\flash\Flash.ocx
CODEBASE = http://download.macr...ash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll
NameSpace #2: C:\WINDOWS\System32\winrnr.dll
NameSpace #3: C:\WINDOWS\System32\mswsock.dll
Protocol #1: C:\WINDOWS\system32\mswsock.dll
Protocol #2: C:\WINDOWS\system32\mswsock.dll
Protocol #3: C:\WINDOWS\system32\mswsock.dll
Protocol #4: C:\WINDOWS\system32\rsvpsp.dll
Protocol #5: C:\WINDOWS\system32\rsvpsp.dll
Protocol #6: C:\WINDOWS\system32\mswsock.dll
Protocol #7: C:\WINDOWS\system32\mswsock.dll
Protocol #8: C:\WINDOWS\system32\mswsock.dll
Protocol #9: C:\WINDOWS\system32\mswsock.dll
Protocol #10: C:\WINDOWS\system32\mswsock.dll
Protocol #11: C:\WINDOWS\system32\mswsock.dll
Protocol #12: C:\WINDOWS\system32\mswsock.dll
Protocol #13: C:\WINDOWS\system32\mswsock.dll
Protocol #14: C:\WINDOWS\system32\mswsock.dll
Protocol #15: C:\WINDOWS\system32\mswsock.dll
Protocol #16: C:\WINDOWS\system32\mswsock.dll
Protocol #17: C:\WINDOWS\system32\mswsock.dll
Protocol #18: C:\WINDOWS\system32\mswsock.dll
Protocol #19: C:\WINDOWS\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI Driver: System32\DRIVERS\ACPI.sys (system)
Adobe LM Service: "C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe" (manual start)
Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)
AEGIS Protocol (IEEE 802.1x) v3.2.0.3: system32\DRIVERS\AegisP.sys (autostart)
AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (system)
Intel AGP Bus Filter: System32\DRIVERS\agp440.sys (system)
Alerter: %SystemRoot%\System32\svchost.exe -k LocalService (disabled)
Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start)
Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
1394 ARP Client Protocol: System32\DRIVERS\arp1394.sys (manual start)
ASP.NET State Service: %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (manual start)
RAS Asynchronous Media Driver: System32\DRIVERS\asyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: System32\DRIVERS\atapi.sys (system)
ATM ARP Client Protocol: System32\DRIVERS\atmarpc.sys (manual start)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Audio Stub Driver: System32\DRIVERS\audstub.sys (manual start)
Dell Wireless WLAN Card Driver: system32\DRIVERS\bcmwl5.sys (manual start)
Broadcom 440x 10/100 Integrated Controller XP Driver: System32\DRIVERS\bcm4sbxp.sys (manual start)
Background Intelligent Transfer Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
MAC Bridge: System32\DRIVERS\bridge.sys (manual start)
MAC Bridge Miniport: System32\DRIVERS\bridge.sys (manual start)
Computer Browser: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Symantec Event Manager: "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)
Symantec Password Validation: "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start)
Symantec Settings Manager: "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (autostart)
CD-ROM Driver: System32\DRIVERS\cdrom.sys (system)
Indexing Service: C:\WINDOWS\System32\cisvc.exe (manual start)
ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)
Microsoft ACPI Control Method Battery Driver: System32\DRIVERS\CmBatt.sys (manual start)
Microsoft Composite Battery Driver: System32\DRIVERS\compbatt.sys (system)
COM+ System Application: C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Curitel USB Composite Device driver (WDM): system32\DRIVERS\cur_bus.sys (manual start)
Curitel Packet Service Filter: system32\DRIVERS\cur_mdfl.sys (manual start)
Curitel Packet Service Drivers: system32\DRIVERS\cur_mdm.sys (manual start)
Curitel Packet Service Diagnostic Serial Port (WDM): system32\DRIVERS\cur_serd.sys (manual start)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Disk Driver: System32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
Logical Disk Manager Driver: System32\drivers\dmio.sys (system)
dmload: System32\drivers\dmload.sys (system)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\System32\svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+ Event System: C:\WINDOWS\System32\svchost.exe -k netsvcs (manual start)
Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
FltMgr: system32\drivers\fltmgr.sys (system)
Volume Manager Driver: System32\DRIVERS\ftdisk.sys (system)
Generic Packet Classifier: System32\DRIVERS\msgpc.sys (manual start)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
HID Input Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft HID Class Driver: system32\DRIVERS\hidusb.sys (manual start)
HSFHWICH: system32\DRIVERS\HSFHWICH.sys (manual start)
HSF_DP: system32\DRIVERS\HSF_DP.sys (manual start)
HSF_DPV: system32\DRIVERS\HSF_DPV.SYS (manual start)
HTTP: System32\Drivers\HTTP.sys (manual start)
HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: System32\DRIVERS\i8042prt.sys (system)
IMAPI CD-Burning COM Service: C:\WINDOWS\System32\imapi.exe (manual start)
Intel Processor Driver: System32\DRIVERS\intelppm.sys (system)
IPv6 Windows Firewall Driver: system32\drivers\ip6fw.sys (manual start)
IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (manual start)
IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: System32\DRIVERS\ipnat.sys (manual start)
IPSEC driver: System32\DRIVERS\ipsec.sys (system)
IR Enumerator Service: System32\DRIVERS\irenum.sys (manual start)
PnP ISA/EISA Bus Driver: System32\DRIVERS\isapnp.sys (system)
Keyboard Class Driver: System32\DRIVERS\kbdclass.sys (system)
Keyboard HID Driver: system32\DRIVERS\kbdhid.sys (system)
Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
mdmxsdk: system32\DRIVERS\mdmxsdk.sys (autostart)
Messenger: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
NetMeeting Remote Desktop Sharing: C:\WINDOWS\System32\mnmsrvc.exe (manual start)
Mouse Class Driver: System32\DRIVERS\mouclass.sys (system)
Mouse HID Driver: System32\DRIVERS\mouhid.sys (manual start)
WebDav Client Redirector: System32\DRIVERS\mrxdav.sys (manual start)
MRXSMB: System32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINDOWS\System32\msdtc.exe (manual start)
Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
Microsoft System Management BIOS Driver: System32\DRIVERS\mssmbios.sys (manual start)
Norton AntiVirus Auto-Protect Service: "E:\Program Files\Norton AntiVirus 2005\navapsvc.exe" (autostart)
NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050609.007\NAVENG.Sys (manual start)
NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050609.007\NavEx15.Sys (manual start)
Remote Access NDIS TAPI Driver: System32\DRIVERS\ndistapi.sys (manual start)
NDIS Usermode I/O Protocol: System32\DRIVERS\ndisuio.sys (manual start)
Remote Access NDIS WAN Driver: System32\DRIVERS\ndiswan.sys (manual start)
NetBIOS Interface: System32\DRIVERS\netbios.sys (system)
NetBios over Tcpip: System32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (disabled)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (disabled)
Net Logon: %SystemRoot%\System32\lsass.exe (manual start)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
1394 Net Driver: System32\DRIVERS\nic1394.sys (manual start)
Network Location Awareness (NLA): %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Norton AntiVirus Firewall Monitor Service: "E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe" (autostart)
NT LM Security Support Provider: %SystemRoot%\System32\lsass.exe (manual start)
Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start)
Texas Instruments OHCI Compliant IEEE 1394 Host Controller: System32\DRIVERS\ohci1394.sys (system)
OMCI: \SystemRoot\SYSTEM32\DRIVERS\OMCI.SYS (system)
PCI Bus Driver: System32\DRIVERS\pci.sys (system)
PCIIde: System32\DRIVERS\pciide.sys (system)
Pcmcia: System32\DRIVERS\pcmcia.sys (system)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\System32\lsass.exe (autostart)
WAN Miniport (PPTP): System32\DRIVERS\raspptp.sys (manual start)
Processor Driver: System32\DRIVERS\processr.sys (system)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
QoS Packet Scheduler: System32\DRIVERS\psched.sys (manual start)
Direct Parallel Link Driver: System32\DRIVERS\ptilink.sys (manual start)
PxHelp20: System32\Drivers\PxHelp20.sys (system)
Remote Access Auto Connection Driver: System32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WAN Miniport (L2TP): System32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Remote Access PPPOE Driver: System32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: System32\DRIVERS\raspti.sys (manual start)
Rdbss: System32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Terminal Server Device Redirector Driver: System32\DRIVERS\rdpdr.sys (manual start)
rdriv: \??\C:\WINDOWS\system32\rdriv.sys (manual start)
Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (manual start)
Digital CD Audio Playback Filter Driver: System32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Remote Registry: %SystemRoot%\system32\svchost.exe -k LocalService (disabled)
Remote Procedure Call (RPC) Locator: %SystemRoot%\System32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\System32\rsvp.exe (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SAVRT: \??\E:\Program Files\Norton AntiVirus 2005\SAVRT.SYS (manual start)
SAVRTPEL: \??\E:\Program Files\Norton AntiVirus 2005\SAVRTPEL.SYS (system)
SAVScan: "E:\Program Files\Norton AntiVirus 2005\SAVScan.exe" (manual start)
ScriptBlocking Service: C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (autostart)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secdrv: System32\DRIVERS\secdrv.sys (manual start)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
SMNDIS5 NDIS Protocol Driver: \??\E:\PROGRA~1\VERIZO~1\VZACCE~1\SMNDIS5.SYS (manual start)
Symantec Network Drivers Service: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (autostart)
SPBBCDrv: \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (system)
Symantec SPBBCSvc: "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" (autostart)
Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Filter Driver: \SystemRoot\System32\DRIVERS\sr.sys (disabled)
System Restore Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Srv: System32\DRIVERS\srv.sys (manual start)
SSDP Discovery Service: %SystemRoot%\System32\svchost.exe -k LocalService (manual start)
Audio Driver (WDM) - SigmaTel CODEC: system32\drivers\stac97.sys (manual start)
Windows Image Acquisition (WIA): %SystemRoot%\System32\svchost.exe -k imgsvc (autostart)
Software Bus Driver: System32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\System32\dllhost.exe /Processid:{D6E0C443-09BF-4CD8-BED1-6170A6283C67} (manual start)
Symantec Core LC: C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (autostart)
SYMDNS: \SystemRoot\System32\Drivers\SYMDNS.SYS (manual start)
SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start)
SYMFW: \SystemRoot\System32\Drivers\SYMFW.SYS (manual start)
SYMIDS: \SystemRoot\System32\Drivers\SYMIDS.SYS (manual start)
SYMIDSCO: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\IDS-DI~1\20050512.030\symidsco.sys (manual start)
symlcbrd: \??\C:\WINDOWS\system32\drivers\symlcbrd.sys (autostart)
SYMNDIS: \SystemRoot\System32\Drivers\SYMNDIS.SYS (manual start)
SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)
SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)
Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: System32\DRIVERS\tcpip.sys (system)
Terminal Device Driver: System32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Telnet: C:\WINDOWS\System32\tlntsvr.exe (disabled)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Conexant Setup API: system32\drivers\UIUSys.sys (manual start)
Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (autostart)
Microcode Update Driver: System32\DRIVERS\update.sys (manual start)
Universal Plug and Play Device Host: %SystemRoot%\System32\svchost.exe -k LocalService (manual start)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
Microsoft USB Generic Parent Driver: system32\DRIVERS\usbccgp.sys (manual start)
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)
USB2 Enabled Hub: System32\DRIVERS\usbhub.sys (manual start)
USB Scanner Driver: system32\DRIVERS\usbscan.sys (manual start)
USB Mass Storage Driver: System32\DRIVERS\USBSTOR.SYS (manual start)
Microsoft USB Universal Host Controller Miniport Driver: System32\DRIVERS\usbuhci.sys (manual start)
VGA Display Controller.: \SystemRoot\System32\drivers\vga.sys (system)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Remote Access IP ARP Driver: System32\DRIVERS\wanarp.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
winachsf: system32\DRIVERS\HSF_CNXT.sys (manual start)
Windows Update Service: "C:\WINDOWS\pwnsvc.exe" (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Dell Wireless WLAN Tray Service: %SystemRoot%\System32\wltrysvc.exe %SystemRoot%\System32\bcmwltry.exe (autostart)
Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Windows Management Instrumentation Driver Extensions: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI Performance Adapter: C:\WINDOWS\System32\wbem\wmiapsrv.exe (manual start)
Windows Socket 2.0 Non-IFS Service Provider Support Environment: \SystemRoot\System32\drivers\ws2ifsl.sys (disabled)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Xgiv3: system32\DRIVERS\Xgiv3m.sys (manual start)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: *Registry value not found*

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 35,788 bytes
Report generated in 0.172 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[Advertisements]

Welcome to Geeks to Go!

I need you to post a HijacKThis log please. Run the program and click "Do a system scan and save a log file". Copy the entire contents of that notepad and paste it here.

[Michelle]

Welcome to Geeks to Go!

I need you to post a HijacKThis log please. Run the program and click "Do a system scan and save a log file". Copy the entire contents of that notepad and paste it here.

[slickdude7]

Logfile of HijackThis v1.99.1
Scan saved at 2:09:02 PM, on 6/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Winamp\winampa.exe
E:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\msxct.exe
E:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\pwnsvc.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\180searchassistant\salm.exe
E:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Richard\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2ACCB8E6-CDD3-31CC-2AB4-EC361806D232} - C:\Program Files\cdmagent\hjdcyxdxhw.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [salm] c:\program files\180searchassistant\salm.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] E:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Download All Files by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGet.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116797971296
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Windows Update Service - Unknown owner - C:\WINDOWS\pwnsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Michelle]

First, we need to disable Microsoft Anti-Spyware because it will interfere with cleaning:

Open Microsoft AntiSpyware.
Click on Tools, Settings.
In the left pane, click on Real-time Protection.
Under Startup Options UNcheck: Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
Under Real-time spyware threat protection UNcheck: Enable real-time spyware threat protection (recommended).
After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware

Go to Start > Control Panel > Add or Remove programs and remove the following:

Media Access
180searchassistant

Then please delete these folder, if present:

c:\program files\180searchassistant
C:\Program Files\Media Access

I will be right back with the rest of your fix.

[Michelle]

The very first thing I need you to do is move HiJackThis to a permanent folder otherwise it will end up getting deleted when you run one of the below programs...

I need you to right-click on the desktop and go to "New > Folder". Name it whatever you want. Locate HiJackThis.exe here:

C:\Documents and settings\Richard\Local Settings\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

Right-click on HiJackThis.exe and go to cut. Go into the folder you made on the desktop, right-click an open space a choose paste. This is very important should we need backups and you don't want HiJackThis deleted when you run the program below. Only after that is done, continue with the rest of the instructions.

Please follow all instructions exactly as specified. I would advise printing them out so you're sure to follow all instructions.

Copy the below instructions (until you get to the purple text). Paste them into notepad and save it for use while in Safe Mode. This is important because it has to be done exactly in order for this to work

I need you to reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. use your up arrow key to highlight Safe Mode, then hit enter.

After getting into Safe Mode, Go to Start > Run type in:

cmd

Click OK.

A black window will open up.

Copy the below line, exactly, and paste it into the black window:

attrib -h -r -s C:\WINDOWS\system32\rdriv.sys

Hit Enter.

When it goes to the next line, copy the below line, exactly, and paste it into the black window:

del C:\WINDOWS\system32\rdriv.sys

Hit Enter.

Then type exit

[END OF INSTRUCTIONS TO COPY FOR SAFE MODE]

Reboot into normal mode.

RIGHT-CLICK HERE and Save As (in Internet Explorer, it's "Save Target As") in order to download the fixrdriv.reg file. Save it to your deskop.

Locate fixrdriv.reg on your Desktop and double-click on it. When it asks if you want to merge with the registry, click YES.

After the "merged successfully" prompt, please do the following:

* Download the Killbox by Option^Explicit.

* Save it to your desktop.

* Run Killbox.exe.

* Select "Delete on Reboot".

* Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C

C:\WINDOWS\system32\rdriv.sys
C:\WINDOWS\ItunesMusic.exe
C:\WINDOWS\wkssvc.exe
C:\Program Files\cdmagent\hjdcyxdxhw.dll
C:\WINDOWS\pwnsvc.exe
C:\WINDOWS\system32\msxct.exe
C:\WINDOWS\msxct.exe

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the "PendingRenameOperation" prompt. If your computer does not restart automatically, please restart it manually.

After your computer reboots, Run HijackThis. Place a check next to the following items, if found, and click FIX CHECKED:

O2 - BHO: (no name) - {2ACCB8E6-CDD3-31CC-2AB4-EC361806D232} - C:\Program Files\cdmagent\hjdcyxdxhw.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [salm] c:\program files\180searchassistant\salm.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe

Close HiJackThis.

Now, make sure your firewall is wokring:

Go to Start > Run type:

firewall.cpl

Click OK.

Make sure you can turn it off then turn it back on and that nothing is greyed out
Also, Make sure your Anti-Virus program is working properly - you can turn on and off auto-protect, etc.

Download, install, and run CleanUp!

Download Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be a big E icon on your desktop, double-click it.
• The program will prompt you to update click the OK button
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Click on Start

The update will start and a progress bar will show the updates being installed.

Once the updates are installed do the following:

• Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run Ewido.
• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop

Reboot into normal mode.

Then, run this online virus scan:
ActiveScan

Save the results from ActiveScan.

I need you to post the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.

Edited by bananafanafo, 10 June 2005 - 01:44 PM.

[slickdude7]

The archives box in Ewido was greyed out so I couldn't put a check in it:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:53:49 PM, 6/10/2005
+ Report-Checksum: 2594D2B6

+ Date of database: 6/10/2005
+ Version of scan engine: v3.0

+ Duration: 23 min
+ Scanned Files: 48295
+ Speed: 34.11 Files/Second
+ Infected files: 51
+ Removed files: 51
+ Files put in quarantine: 51
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: No

+ Scanned items:
C:\
D:\
E:\

+ Scan result:
C:\command.exe -> TrojanDropper.Delf.ev -> Cleaned with backup
C:\Documents and Settings\Richard\Cookies\richard@advertising[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Richard\Cookies\richard@atdmt[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Richard\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Program Files\180searchassistant\salm.exe -> Spyware.180Solutions -> Cleaned with backup
C:\Program Files\cdmagent\hjdcyxdxhw.exe -> Spyware.SmartPops -> Cleaned with backup
C:\WINDOWS\70tovmto.exe -> Spyware.Sahat.o -> Cleaned with backup
C:\WINDOWS\99eu1fnt.exe -> Spyware.SAHA -> Cleaned with backup
C:\WINDOWS\SSK3_B5.exe -> TrojanDropper.Small.qn -> Cleaned with backup
C:\WINDOWS\system32\bbchk.exe -> Spyware.Bargainbuddy -> Cleaned with backup
C:\WINDOWS\system32\bln02nqv.exe -> Spyware.Sahat.o -> Cleaned with backup
C:\WINDOWS\system32\bqngasjk.exe -> Spyware.SAHA -> Cleaned with backup
C:\WINDOWS\system32\exclean.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\WINDOWS\system32\ide21201.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\WINDOWS\system32\kb10b31a.dll -> Spyware.SAHA -> Cleaned with backup
C:\WINDOWS\tct101.dll -> TrojanDownloader.Dyfuca.eg -> Cleaned with backup
C:\WINDOWS\xvchost.exe -> Backdoor.Agent.jn -> Cleaned with backup
D:\Laptop Shared\Norton 2005 Key Generators ( antivirus - systemworks - internet security )\Internet Security 2005 Key Generator\KEY GENERATOR.EXE -> TrojanDropper.Delf.fd -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\43A95724-61C6-4EDC-8ACA-00A9B5\4F306369-8B7F-4597-AC9B-AEC5A2 -> Spyware.180solutions -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\76F4041B-0667-41DD-89FC-0F3F65\590589BA-DAB1-4F52-9D90-03B22A -> Spyware.180Solutions -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\09F55FD4-5D09-47E4-8F03-47B854 -> Spyware.WinAD.am -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\37C30401-7A96-4BE4-94F1-1F1A80 -> Spyware.WinAD.am -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\4AEDC11B-0D38-491A-AA87-91B892 -> Spyware.WinAD.ag -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\5988574A-EFF3-4DAA-A6BA-C292F3 -> Spyware.WinAD.ag -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\71D77EC4-AA88-4629-93A0-B48998 -> Spyware.WinAD -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\74BFEB5F-0DE4-492E-AA28-E8181D -> Spyware.WinAD.am -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\80558267-697B-4AB2-ACD2-61BB5A -> Spyware.WinAD -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\816199F5-63B0-48CD-BD36-CD3855 -> Spyware.WinAD -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\8EB0D23A-7851-4C57-B852-F014A6 -> Spyware.WinAD -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\778A4733-8228-43FB-A32E-AD7041\D169081F-2F5B-43ED-BEC7-D9B04D -> Spyware.WinAD.ag -> Cleaned with backup
E:\Program Files\Microsoft AntiSpyware\Quarantine\E53897D7-83FF-4F44-BE92-7F7A58\C0CCB38E-AB36-40F9-B864-01810C -> Spyware.180Solutions -> Cleaned with backup


::Report End




Active Scan Report


Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Ucmore No disinfected C:\Documents and Settings\LocalService\Start Menu\Programs\UCmore - The Search Accelerator\How To Uninstall.lnk
Adware:Adware/Ucmore No disinfected C:\Documents and Settings\LocalService\Start Menu\Programs\UCmore - The Search Accelerator\UCmore Tour.lnk
Adware:Adware/nCase No disinfected C:\WINDOWS\Downloaded Program Files\clientax.inf

Adware:Adware/SAHAgent No disinfected C:\WINDOWS\Downloaded Program Files\setup4002b.ini

Edited by slickdude7, 11 June 2005 - 09:36 AM.

[Michelle]

Delete the following items, in bold:

C:\Documents and Settings\LocalService\Start Menu\Programs\UCmore - The Search Accelerator
C:\WINDOWS\Downloaded Program Files\clientax.inf
C:\WINDOWS\Downloaded Program Files\setup4002b.ini

Post a new HiJackThis log.

[slickdude7]

Thank you so much for your help.

[Michelle]

You're welcome , but would you like me look at your HijackThis log to make sure nothing else is lurking?

[slickdude7]

Logfile of HijackThis v1.99.1
Scan saved at 5:45:07 PM, on 6/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\Program Files\Microsoft AntiSpyware\gcasServ.exe
E:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Semagic\LiveJournalU.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Winamp\Winamp.exe
E:\Program Files\AIM\aim.exe
E:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
E:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Trirot] Trirot.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XGIWatchDog] C:\Program Files\XGI\XWatDog.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] E:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Download All Files by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGet.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://officeint.mic...ntent/opuc2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116797971296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{039C6A50-6FFB-4960-B0AD-CE70ED0F2E51}: NameServer = 66.174.3.7 66.174.6.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{039C6A50-6FFB-4960-B0AD-CE70ED0F2E51}: NameServer = 66.174.3.7 66.174.6.7
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Windows Update Service - Unknown owner - C:\WINDOWS\pwnsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Michelle]

Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below service:

Windows Update Service (this is not a legitimate service, it was put there by the worm)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok.

Run HiJackThis. Click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (copy and paste):

Windows Update Service

Click ok.

It should pull up information about the service, when it asks if you want to reboot now click YES.

Post another HiJackThis log.

[slickdude7]

Logfile of HijackThis v1.99.1
Scan saved at 8:13:36 PM, on 6/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Winamp\winampa.exe
E:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\Trirot.exe
C:\WINDOWS\system32\WLTRAY.exe
E:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\XGI\XWatDog.exe
E:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus 2005\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Trirot] Trirot.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XGIWatchDog] C:\Program Files\XGI\XWatDog.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Download All Files by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - E:\PROGRA~1\HIDOWN~1\HDGet.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://officeint.mic...ntent/opuc2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116797971296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{039C6A50-6FFB-4960-B0AD-CE70ED0F2E51}: NameServer = 66.174.3.7 66.174.6.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{039C6A50-6FFB-4960-B0AD-CE70ED0F2E51}: NameServer = 66.174.3.7 66.174.6.7
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus 2005\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Michelle]

Looks good!

Congratulations your log is clean! Great job on the clean up

I recommend checking the http://www.microsoft.com website periodically for critical updates to install.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Ewido Security Suite <= Protection against Trojans, Worms, Dialers, Hijackers, Spyware, and Keyloggers.

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

• Firewall<= A firewall is definitely a must have. Three good free versions are Sygate, Kerio, and ZoneAlarm. *NOTE* if you choose to use one of these firewalls, you must disable XP SP2 firewall!

[Michelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.