Hey my norton started freaking out today. I checked the forums and was directed here for assistance. Please help
Trojan.Viknok Activity 3 [Closed]
Started by
Code2200
, Jul 06 2014 07:18 PM
#1
Posted 06 July 2014 - 07:18 PM
#2
Posted 07 July 2014 - 08:16 AM
Hi there, first I will need to take a look at your system
Download OTL to your Desktop
Secondary link
Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply
Download OTL to your Desktop
Secondary link
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Select All Users
- Select LOP and Purity
- Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
/md5start
rpcss.dll
/md5stop
CREATERESTOREPOINT - Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Attach both logs
Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply
#3
Posted 12 July 2014 - 06:57 AM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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