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tcpip.sys Driver_IRQL_NOT_LESS_OR_EQUAL blue screen error


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#1
Lolcomin

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I am using a HP ProBook 4440s, Hewlett-Packard, 17F3  Windows 7 Service Pack 1, 6.1, build: 7601

I am regularly getting blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL with tcpip.sys mention.  Please see Minidump.zips here:

https://onedrive.liv...585D5FAFBB2!159

Here's reports from WhoCrashed:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 7/11/2014 3:09:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071114-34211-01.dmp
This was probably caused by the following module: netio.sys (0xFFFFF88001913A42)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF88001913A42)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/11/2014 3:09:39 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: netio.sys (NETIO!RtlCopyMdlToMdlIndirect+0x32)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF88001913A42)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/11/2014 2:59:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071114-35147-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF8800A199980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/11/2014 2:39:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071114-32869-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF880098F5980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/11/2014 5:10:43 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-35287-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A9556B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF88001A9556B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 7/10/2014 9:52:56 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-40279-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF8800BA11560, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 7/10/2014 9:47:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-39889-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF8800B2D7560, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 7/10/2014 9:38:05 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-46379-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF8800A20C980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 7/10/2014 9:24:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-45255-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF88009805980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 7/10/2014 8:07:30 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-62244-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF8800B3A5560, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

 

Any help on how to fix this?

Attached Files


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#2
donetao

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Hello! Looks like your consistent!

If I may, would you mind looking in Reliability Monitor and see if there are any clues there.

Click on ORB-(lower left corner) Type View Reliability History. Click on it to open.

Check for App. failures.

Thanks!

http://support.microsoft.com/kb/299357

 

If you've recently been getting errors with tcpip.sys it's recommend you unisntall or re-install any programs recently that may have generated this error


Edited by donetao, 11 July 2014 - 02:40 PM.

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#3
Ztruker

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They are all caused by chrome.exe. That would be Google Chrome.

 

Uninstall Google Chrome. Use IE or Firefox or BlueMoon for awhile, see if the problem is gone. If yes, try the latest version of Google Chrome is you really need it.


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#4
Lolcomin

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They are all caused by chrome.exe. That would be Google Chrome.

 

Uninstall Google Chrome. Use IE or Firefox or BlueMoon for awhile, see if the problem is gone. If yes, try the latest version of Google Chrome is you really need it.

i do not think it is because i just downloaded and was using firefox, uninstalled chrome, and within 5 min. Blue screen


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#5
Aura

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Hi Lolcomin :)

Unfortunately, you have one of the most annoying BSOD there is, the SYSTEM_SERVICE_EXCEPTION 0x3b with the DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xD1. Microsoft have an hotfix for the SYSTEM_SERVICE_EXCEPTION 0x3b BSOD, but from experience, I know that it doesn't work. You are still to give it a try however :

https://support.micr...om/kb/980932/en

Also, because your BSOD is caused by a system driver that is also related to your Network/Ethernet Controller, we could try two things. The first one would be to update your Ethernet/Network Controller drivers and the other one would be to run a SFC /scannow in order to fix that system driver if it's corrupted, damaged, etc.

Can you tell me if you're running Windows 7 32 or 64-bits ?
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#6
Ztruker

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Post the dump from the BSOD when using Firefox please.


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#7
donetao

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Hello! Good to post the dump files so they can be read, as Ztruker has requested!

There are many topics about BSOD on the forum.

Here is one that you might read and consider--http://www.geekstogo...ic/340551-bsod/

The blue screen of death — or BSOD — is always an unwelcome sight. BSODs appear when Microsoft Windows encounters a critical error it can’t recover from, requiring a reboot and possibly resulting in lost work.

A blue screen of death is the worst type of error a computer can experience, unlike an application crash, which doesn’t bring down the whole system. A BSOD is the result of low-level software crashing — or faulty hardware.


Edited by donetao, 14 July 2014 - 09:17 AM.

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#8
Lolcomin

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Hi Lolcomin :)

Unfortunately, you have one of the most annoying BSOD there is, the SYSTEM_SERVICE_EXCEPTION 0x3b with the DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xD1. Microsoft have an hotfix for the SYSTEM_SERVICE_EXCEPTION 0x3b BSOD, but from experience, I know that it doesn't work. You are still to give it a try however :

https://support.micr...om/kb/980932/en

Also, because your BSOD is caused by a system driver that is also related to your Network/Ethernet Controller, we could try two things. The first one would be to update your Ethernet/Network Controller drivers and the other one would be to run a SFC /scannow in order to fix that system driver if it's corrupted, damaged, etc.

Can you tell me if you're running Windows 7 32 or 64-bits ?

64 bit and i ran the sfc /scannow and nothing was found to be wrong


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#9
Aura

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Hi Lolcomin :)

Unfortunately, you have one of the most annoying BSOD there is, the SYSTEM_SERVICE_EXCEPTION 0x3b with the DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xD1. Microsoft have an hotfix for the SYSTEM_SERVICE_EXCEPTION 0x3b BSOD, but from experience, I know that it doesn't work. You are still to give it a try however :

https://support.micr...om/kb/980932/en

Also, because your BSOD is caused by a system driver that is also related to your Network/Ethernet Controller, we could try two things. The first one would be to update your Ethernet/Network Controller drivers and the other one would be to run a SFC /scannow in order to fix that system driver if it's corrupted, damaged, etc.

Can you tell me if you're running Windows 7 32 or 64-bits ?

64 bit and i ran the sfc /scannow and nothing was found to be wrong


Alright, can you go in your Device Manager (right-click on Computer, select Properties then click on Device Manager in the left pane), expand the "Network Adapters" zone, take a screenshot of what you see under it and attach it to your next post please ?
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#10
Lolcomin

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Hi Lolcomin :)

Unfortunately, you have one of the most annoying BSOD there is, the SYSTEM_SERVICE_EXCEPTION 0x3b with the DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xD1. Microsoft have an hotfix for the SYSTEM_SERVICE_EXCEPTION 0x3b BSOD, but from experience, I know that it doesn't work. You are still to give it a try however :

https://support.micr...om/kb/980932/en

Also, because your BSOD is caused by a system driver that is also related to your Network/Ethernet Controller, we could try two things. The first one would be to update your Ethernet/Network Controller drivers and the other one would be to run a SFC /scannow in order to fix that system driver if it's corrupted, damaged, etc.

Can you tell me if you're running Windows 7 32 or 64-bits ?

64 bit and i ran the sfc /scannow and nothing was found to be wrong

 


Alright, can you go in your Device Manager (right-click on Computer, select Properties then click on Device Manager in the left pane), expand the "Network Adapters" zone, take a screenshot of what you see under it and attach it to your next post please ?

 

m50mx.jpg


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#11
Aura

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Hoho, we might have found the root of the issue !
Can you right-click on one of the Intel Pro/Wireless 3945BG Network Connection, select Properties and take a screenshot of the window with the error message ?
Also, can you show me every devices under "Other devices" ? I'll send you all the drivers that you are missing.
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#12
Lolcomin

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Hoho, we might have found the root of the issue !
Can you right-click on one of the Intel Pro/Wireless 3945BG Network Connection, select Properties and take a screenshot of the window with the error message ?
Also, can you show me every devices under "Other devices" ? I'll send you all the drivers that you are missing.

52jta8.jpg

here's an updated crash report:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/16/2014 3:42:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071614-46581-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF88009028980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 7/16/2014 3:42:35 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: avgtdia.sys (avgtdia+0x510E)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF88009028980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\avgtdia.sys
product: AVG Internet Security
company: AVG Technologies CZ, s.r.o.
description: AVG Network connection watcher
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: avgtdia.sys (AVG Network connection watcher, AVG Technologies CZ, s.r.o.).
Google query: AVG Technologies CZ, s.r.o. SYSTEM_SERVICE_EXCEPTION



On Wed 7/16/2014 3:36:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071614-46503-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF88009E28980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 5:28:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-33758-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF8800A034980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 5:20:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-35365-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF880097FE980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 5:10:44 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-36707-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF88007500980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 4:04:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-36067-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF88009E05980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 3:36:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-31153-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF8800989C980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 3:06:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-45302-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9456B, 0xFFFFF880067CE980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 7/14/2014 2:04:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-48032-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x9456B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A9556B, 0xFFFFF88007421980, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 


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#13
Aura

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Alright, here's what I want you to do. Assuming that you're on a WIRED (Ethernet) connection, and not a Wireless (Wi-Fi) connection, I want you to right-click on the three following devices :
  • Intel® Pro/Wireless 3945ABG Network Connection
  • Intel® Pro/Wireless 3945ABG Network Connection #2
  • Intel® Pro/Wireless 3945BG Network Connection
From there, select Uninstall. If it asks you if you want to delete the drivers, please check the option box and proceed. Once this is done, I'll ask you to restart your computer and we'll continue. Tell me if any new devices are installed after the reboot.
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#14
Lolcomin

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Alright, here's what I want you to do. Assuming that you're on a WIRED (Ethernet) connection, and not a Wireless (Wi-Fi) connection, I want you to right-click on the three following devices :

  • Intel® Pro/Wireless 3945ABG Network Connection
  • Intel® Pro/Wireless 3945ABG Network Connection #2
  • Intel® Pro/Wireless 3945BG Network Connection
From there, select Uninstall. If it asks you if you want to delete the drivers, please check the option box and proceed. Once this is done, I'll ask you to restart your computer and we'll continue. Tell me if any new devices are installed after the reboot.

 

restarted and no new devices were installed


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#15
Aura

Aura

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  • Malware Removal
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Good :)
Please provide me with a screenshot of what shows under "Unknown Devices" or "Other Devices" in your Device Manager.

Edited by Aura, 16 July 2014 - 11:14 AM.

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