Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Short Drive Self Test Failure - Seagate ST9750420AS (SATA) - 700GB


  • Please log in to reply

#1
zoltain

zoltain

    Member

  • Member
  • PipPipPip
  • 137 posts

Hello,

 

Backstory:

I have 2 harddrives in my laptop. My main one with windows 7 installed is a 232GB INTEL SSDSC2MH250A2 (SSD). I use my Seagate ST9750420AS for storage. I decided to run defraggler on it since it was 17% fragmented. I left it over night but someone unplugged my laptop so I think the battery drained while it was still running. Everything seemed fine so I restarted defraggler only for my computer to abort and stop recognizing my drive. It took a few restarts to get it to be recognized again when I decided to try and finish the defragmentation using the built in windows defragmenter which seemed to work fine. I can access my drive and everything seems to be fine except:

 

Problem:

 

I tried running seatools on it to make sure the disk was ok. The SMART test passed but the Short Drive Self Test failed. I attached the log below. I tried running Seatools for Dos but couldnt get it to boot from cd or USB (i eventually did using Ultimate Boot CD but it wouldnt recognize my drive). I tried running HDDScan (Version 3.3 wouldn't start for some reason (The process shows up in my task manager but interface doesnt show) so I had to use version 3.1) and same thing. I attached both logs below.

 

I am able to access my drive and all the files on it (or all the files I've tried so far) but I'm conserned that the Short Drive Self Test is failing. Could really use some help/advice.

 

Thanks so much!

Zach

 

--------------- SeaTools for Windows v1.2.0.10 ---------------
7/14/2014 6:21:38 PM
Model: ST9750420AS
Serial Number: 6WS00H4J
Firmware Revision: 0001SDM5
SMART - Pass 7/14/2014 6:21:38 PM
Fix All Fast - FAIL 7/14/2014 6:23:42 PM
SeaTools Test Code: A0ABDBC8
Short DST - Started 7/14/2014 6:26:57 PM
Short DST - FAIL 7/14/2014 6:27:04 PM
SeaTools Test Code: A0ABDBE8
Identify - Started 7/15/2014 5:40:17 PM
Identify - Started 7/15/2014 5:40:22 PM
Short Generic - Started 7/15/2014 5:41:30 PM
Short Generic - Pass 7/15/2014 5:42:54 PM
Fix All Fast - FAIL 7/16/2014 2:32:02 AM
SeaTools Test Code: A0ABDBC8
SMART - Pass 7/16/2014 12:34:48 PM
Fix All Fast - FAIL 7/16/2014 12:35:46 PM
SeaTools Test Code: A0ABDBC8

 

 

 

HDDScan S.M.A.R.T. Report
Model: ST9750420AS
Firmware: 0001SDM5
Serial: 6WS00H4J
LBA: 1465149168

Report By: HDDScan for Windows version 3.1
Report Date: 7/16/2014 12:28:16 PM


 Num  Attribute Name  Value  Worst  Raw(hex)  Threshold  

 001 Raw Read Error Rate  088 088 00000DBF-C0ED 006

 003 Spin Up Time  098 098 00000000-0000 085

 004 Start/Stop Count  096 096 00000000-1169 020

 005 Reallocation Sector Count  100 100 00000000-0000 036

 007 Seek Error Rate  069 060 0000009D-F172 030

 009 PowerOn Hours Count  085 085 00000000-3447 000

 010 Spin Retry Count  100 100 00000000-0000 097

 012 Device Power Cycle Count  099 099 00000000-05FD 020

 184 End to End Error  100 100 00000000-0000 099

 187 Reported Uncorrectable Error  001 001 00000000-04E2 000

 188 Command Timeout  100 068 00000000-015D 000

 189 High Fly Writes  100 100 00000000-0000 000

 190 Airflow Temperature  074 052 26 C  045

 191 G-sense error rate  100 100 00000000-0058 000

 192 Power-off retract count  100 100 00000000-000D 000

 193 Load/unload cycle count  001 001 00000003-E903 000

 194 HDA Temperature  026 048 26 C  000

 195 Hardware ECC Recovered  119 099 00000DBF-C0ED 000

 197 Current Pending Sector Count  089 089 00000000-00F0 000

 198 Uncorrectable Sector Count  089 089 00000000-00F0 000

 199 UltraDMA CRC Error Count  200 200 00000000-0001 000

 240 Head flying hours  100 253 361B0000-06DC 000

 241 Unknown Attribute  100 253 000061A6-940A 000

 242 Unknown Attribute  100 253 0000964D-08E1 000

 254 G-sense Error Rate  100 100 00000000-0000 000
 


Edited by zoltain, 16 July 2014 - 11:04 AM.

  • 0

Advertisements


#2
donetao

donetao

    Banned

  • Banned
  • PipPipPip
  • 753 posts

Hello! This is taken from a link on the internet!!

You should never defrag an SSD. Don't even think about it. The reason is that physical data placement on an SSD is handled solely by the SSD's firmware, and what it reports to Windows is NOT how the data is actually stored on the SSD.

This means that the physical data placement a defragger shows in it's fancy sector chart has nothing to do with reality. The data is NOT where Windows thinks it is, and Windows has no control over where the data is actually placed.

To even out usage on its internal memory chips SSD firmware intentionally splits data up across all of the SSD's memory chips, and it also moves data around on these chips when it isn't busy reading or writing (in an attempt to even out chip usage.)

Windows never sees any of this, so if you do a defrag Windows will simply cause a whole bunch of needless I/O to the SSD and this will do nothing except decrease the useful life of the SSD.


  • 0

#3
zoltain

zoltain

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 137 posts

I should of been more clear, I didnt defrag my SSD. I defraged my HDD. My SSD (which houses my OS) is in tip top shape.


  • 0

#4
donetao

donetao

    Banned

  • Banned
  • PipPipPip
  • 753 posts

I should of been more clear, I didnt defrag my SSD. I defraged my HDD. My SSD (which houses my OS) is in tip top shape.

Hello! That's good to hear. Not good to hear you failed Short Dive Test. I have a seagate 1TB external drive and it passes all the tests.


  • 0

#5
zoltain

zoltain

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 137 posts

I just tried a long test and it failed aswell:

 

--------------- SeaTools for Windows v1.2.0.10 ---------------
7/14/2014 6:21:38 PM
Model: ST9750420AS
Serial Number: 6WS00H4J
Firmware Revision: 0001SDM5
SMART - Pass 7/14/2014 6:21:38 PM
Fix All Fast - FAIL 7/14/2014 6:23:42 PM
SeaTools Test Code: A0ABDBC8
Short DST - Started 7/14/2014 6:26:57 PM
Short DST - FAIL 7/14/2014 6:27:04 PM
SeaTools Test Code: A0ABDBE8
Identify - Started 7/15/2014 5:40:17 PM
Identify - Started 7/15/2014 5:40:22 PM
Short Generic - Started 7/15/2014 5:41:30 PM
Short Generic - Pass 7/15/2014 5:42:54 PM
Fix All Fast - FAIL 7/16/2014 2:32:02 AM
SeaTools Test Code: A0ABDBC8
SMART - Pass 7/16/2014 12:34:48 PM
Fix All Fast - FAIL 7/16/2014 12:35:46 PM
SeaTools Test Code: A0ABDBC8
Fix All Long Aborted 7/16/2014 1:35:35 PM
Fix All Long - FAIL 7/17/2014 12:00:04 AM
SeaTools Test Code: A0ABDBC8


  • 0

#6
donetao

donetao

    Banned

  • Banned
  • PipPipPip
  • 753 posts

Hello! Yepers !! That's not good at all. I wouldn't be putting any thing on that drive that I didn't want to lose.

I've never had a drive fail seagate's test. I have not been able to get the seatool dos to work however. It can't find my drive. Will boot but won't find the drive.


  • 0

#7
zoltain

zoltain

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 137 posts

Does anyone have any advice? Is there a way of repairing my drive (perferably without sending it in to seagate)?


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP