Save Pass virus infected computer and browser [Solved]Save Pass
Posted 24 July 2014 - 06:20 PM
Posted 24 July 2014 - 11:40 PM
Posted 25 July 2014 - 05:56 AM
Great news, your logs are CLEAN! but we still have a few things we need to address namely:
- I need to remove the tools we installed on your machine.
- We also have some programs on your machine that need updating to help protect you in the future.
- Download Delfix from here
- Ensure Remove disinfection tools is ticked
- Create registry backup
- Purge system restore
- Click Run
You can uninstall ESET Online Scanner at this time.
I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.
Step 2: Program Update and Installation of FileHippo
Your current version of Adobe Flash Player is out of date. Please click the link below to go to Adobe's page to update it.
Make sure you uncheck the box that says Install the McAfee Security Scan Plus
Keeping your software updated
Another weapon against malicious programs and viruses is to keeping other programs updated. There are several programs out there that can check for out of date programs on your computer. One is Filehippo. You can run this on a weekly or monthly basis to check your programs for updates and then it will provide a link for you to download them.
Download Filehippo Updatechecker
You will also need to Defrag your hard drive, as it's showing 13% fragmentation.
Step 3: Protection Against CryptoLocker
A warning about CryptoLocker
CryptoLocker is a ransomware program that was released around the beginning of September 2013 that targets all versions of Windows including Windows XP, Windows Vista, Windows 7, and Windows 8. This ransomware will encrypt certain files using a mixture of RSA & AES encryption. When it has finished encrypting your files, it will display a CryptoLocker payment program that prompts you to send a ransom of either $100 or $300 in order to decrypt the files. This screen will also display a timer stating that you have 72 hours, or 4 days, to pay the ransom or it will delete your encryption key and you will not have any way to decrypt your files. This ransom must be paid using MoneyPak vouchers or Bitcoins. Once you send the payment and it is verified, the program will decrypt the files that it encrypted.
Please download and install CryptoPrevent to lock your machine down from this infection.
Step 4: Tips, Information, and Optional Installation of UnChecky
Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
Be careful of the websites you visit.
When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take you time and read each screen as you go.
To help protect yourself while on the web, I recommend you read How did I get infected in the first place?
Installation of Unchecky
This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.
Click here to be taken to Unchecky.com
Click the very large Download button.
Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)
Once open, click the Install button.
Then click Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked.
How is the machine running?
Posted 26 July 2014 - 09:33 AM
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