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FirefoxHelper.exe, IeHelper.exe, ChromeHelper.exe [Closed]


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#1
MAJORD

MAJORD

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I get these 3 files when I try to shut computer off. I get then in an endless loop and can only shut computer off by unplugging it. Can anyone tell me how to remove these 3 messages??


Edited by MAJORD, 20 July 2014 - 06:04 PM.

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#2
emeraldnzl

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Hello MAJORD,

 

Welcome to Geekstogo.

 

 

I get these 3 files when I try to shut computer off.

 

Can you tell me what they are?

 

Also, I assume you are able to start up your machine okay.

 

Assuming that you can, please do this:

 

Please download Farbar Recovery Scan Tool from here and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.

 


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#3
emeraldnzl

emeraldnzl

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Due to lack of feedback, this topic has been closed.

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