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Audio issue Windows media player.


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#1
My name is Earl

My name is Earl

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I can play this media in VLC I tried it in safemode in Windows Media Player and got this readout. I have no trouble playing it in Chrome but I was having trouble in Firefox.

This was the readout in Safe Mode.

PrintPlaying Audio Publisher details

 

Issues found

One or more audio service isn't runningOne or more audio service isn't running

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Not fixed Not Fixed

Start required audio services Completed

 

Potential issues that were checked

Check audio deviceCheck audio device

There might be a problem with your audio device. Issue not present

 

Issues found Detection details

 

6 One or more audio service isn't running Not fixed Not Fixed

 

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.

Start required audio services Completed

 

Start the Windows Audio and the Windows Audio End Point Builder services

 

 

Potential issues that were checked Detection details

 

Check audio device Issue not present

 

There might be a problem with your audio device.

 

 

Detection details Expand

 

InformationalInstalled audio devices

This file contains the details stored in the registry for all installed audio devices.

File Name: Registry log.reg

 

Collection information

Computer Name: EARL

Windows Version: 6.1

Architecture: x86

Time: Sunday, July 20, 2014 7:41:05 PM

 

Publisher details Expand

 

Sound

Troubleshoot problems that prevent your computer from playing or recording sound.

Package Version: 1.0

Publisher: Microsoft Windows

Playing Audio

Play sounds and other audio such as music files.

Package Version: 1.0

Publisher: Microsoft Corporation

Hardware and Devices

Use hardware and access devices connected to your computer.

Package Version: 1.1

Publisher: Microsoft Windows



Server Execution Failed

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

 

Additional information about the problem:

BCCode: 116

BCP1: 8609A390

BCP2: 93F0DBE0

BCP3: 00000000

BCP4: 00000002

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

 

Files that help describe the problem:

C:\Windows\Minidump\072014-20092-01.dmp

C:\Users\Earl\AppData\Local\Temp\WER-107890-0.sysdata.xml

 

Read our privacy statement online:

http://go.microsoft....88&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt


Worked in VLC Player

 

 

 


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