I can play this media in VLC I tried it in safemode in Windows Media Player and got this readout. I have no trouble playing it in Chrome but I was having trouble in Firefox.
This was the readout in Safe Mode.
PrintPlaying Audio Publisher details
Issues found
One or more audio service isn't runningOne or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Not fixed Not Fixed
Start required audio services Completed
Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
Issues found Detection details
6 One or more audio service isn't running Not fixed Not Fixed
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
Start required audio services Completed
Start the Windows Audio and the Windows Audio End Point Builder services
Potential issues that were checked Detection details
Check audio device Issue not present
There might be a problem with your audio device.
Detection details Expand
InformationalInstalled audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg
Collection information
Computer Name: EARL
Windows Version: 6.1
Architecture: x86
Time: Sunday, July 20, 2014 7:41:05 PM
Publisher details Expand
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Playing Audio
Play sounds and other audio such as music files.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows
Server Execution Failed
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 8609A390
BCP2: 93F0DBE0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\072014-20092-01.dmp
C:\Users\Earl\AppData\Local\Temp\WER-107890-0.sysdata.xml
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Worked in VLC Player
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