[TheArbitar117]

The other day i turned my computer on and waited for it to load but all of a sudden a screen saying windows error recovery popped up. It shows 2 options

• lauch startup repair (reccomended)
• start windows normally

If i click launch startup repair it says windows loading files and then shows a black screen with a movable crouser. I have left screen the screen for hours but nothing happens. If i click start windows normally it just loops back to the windows error recovery screen. its stuck in an infinite reboot....safe mode doesnt work it just ends up with a black screen with a movable crouser. booting with a windows 7 disc doesnt work it just ends up with the black screen.i also try to make a windows 7 repair disk by downloading it of a different forum but it didnt work just ended with the blackscreen. i really want my computer back

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Hi and welcome.

 

Lets give it a try.
 
Please download Farbar Recovery Scan Tool and save it to a flash drive.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flash drive into the infected PC.

• If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
   
  If you are using Vista or Windows 7 enter System Recovery Options.
   
  To enter System Recovery Options from the Advanced Boot Options:
• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.
• Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
  To make a repair disk on Windows 7 consult: http://www.sevenforu...isc-create.html
   
   
  To enter System Recovery Options by using Windows installation disc:
• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.
• On the System Recovery Options menu you will get the following options:
• Startup Repair
• System Restore
• Windows Complete PC Restore
• Windows Memory Diagnostic Tool
• Command Prompt
• Select Command Prompt
   
  Once in the Command Prompt:
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[JSntgRvr]

Hi and welcome.

 

Lets give it a try.
 
Please download Farbar Recovery Scan Tool and save it to a flash drive.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flash drive into the infected PC.

• If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
   
  If you are using Vista or Windows 7 enter System Recovery Options.
   
  To enter System Recovery Options from the Advanced Boot Options:
• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.
• Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
  To make a repair disk on Windows 7 consult: http://www.sevenforu...isc-create.html
   
   
  To enter System Recovery Options by using Windows installation disc:
• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.
• On the System Recovery Options menu you will get the following options:
• Startup Repair
• System Restore
• Windows Complete PC Restore
• Windows Memory Diagnostic Tool
• Command Prompt
• Select Command Prompt
   
  Once in the Command Prompt:
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[JSntgRvr]

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