[dbreeze]

Please print these instruction out so that you know what you are doing or leave this page up on this computer so you can refer to it. You can use a CD or DVD to burn OTLPE to just as long as your other system can read it.

Burning and Using OTLPE disk

• Attach your USB drive / stick to the working system and download Farbar Recovery Scan Tool to the stick.
• Download OTLPEStd.exe to your desktop of the working system.
• Ensure that you have a blank CD in the drive
• Double click OTLPEStd.exe and this will then open imgburn to burn the file to CD
• Once the CD is burned, eject the CD and place it in the affected system.
• Reboot your system using the boot CD you just created.
  Note : If you do not know how to set your computer to boot from CD follow the steps here
• As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads
• Your system should now display a Reatogo desktop.
  Note : as you are running from CD it is not exactly speedy
• Double-click on the OTLPE icon.
• Select the Windows folder of the infected drive if it asks for a location
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start.
• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Attach your USB drive / stick to the affect system.
• Copy this file to your USB drive if you do not have internet connection on this system.
• Right click the file and select send to : select the USB drive.
• Confirm that it has copied to the USB drive by selecting it
• You can backup any files that you wish from this OS
• Please post the contents of the C:\OTL.txt file in your reply.

FRST scan

• Locate the USB drive in My Computer on the desktop.
• Double click on FRST.exe and let it load.
• Check the Addition box in the Options panel and then click on Scan.
• When the scan is finished, FRST will have made two new log files on the USB stick (FRST.txt and Addition.txt). Please copy and paste each of these in a post here.

Things for your next reply:

• How are you doing? We'll get through this.
• OTLPE log text.
• FRST.txt log text.
• Adition.txt log text.

[Advertisements]

Thank you! I will work through these steps sometime tonight or tomorrow and get back with you with the results

[tamra521]

Thank you! I will work through these steps sometime tonight or tomorrow and get back with you with the results

[dbreeze]

If you have a problem or question about them, please come back and ask.

[dbreeze]

Do you need any help, tamra521?

[Naathim]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.