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iexplore.exe high memory usage [Solved]


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#16
azuarainoz

azuarainoz

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Hi Adam, here are the requested logs. Let me know what you think.

 

FSS.txt

 

Farbar Service Scanner Version: 21-07-2014
Ran by Andrea (administrator) on 13-09-2014 at 07:15:57
Running from "C:\Users\Andrea\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

FRST.txt:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-09-2014
Ran by Andrea (administrator) on ANDREA-HP on 13-09-2014 07:18:37
Running from C:\Users\Andrea\Desktop\GeeksTogo Files
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(HP) C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\Common\HPSupportSolutionsFrameworkService.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3510 series\Bin\ScanToPCActivationApp.exe
(Virgin HealthMiles Inc.) C:\Program Files (x86)\GoZone\GoZone_iSync.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(McAfee, Inc.) C:\Program Files\McAfee\MSM\McSmtFwk.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_15_0_0_152_ActiveX.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe
(HP) C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
(HP) C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\saUI.exe
(Microsoft Corporation) C:\Windows\SoftwareDistribution\Download\Install\Windows-KB890830-x64-V5.16-delta.exe
(Microsoft Corporation) C:\310634f0cd68379e0741\mrtstub.exe
(Microsoft Corporation) C:\Windows\System32\MRT.exe
(Farbar) C:\Users\Andrea\Desktop\FSS.exe
(Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2799912 2011-06-09] (Synaptics Incorporated)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1424896 2011-09-08] (IDT, Inc.)
HKLM\...\Run: [SetDefault] => C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe [44880 2011-12-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HPQuickWebProxy] => C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe [169528 2011-10-07] (Hewlett-Packard Company)
HKLM-x32\...\Run: [HPOSD] => C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [379960 2011-08-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)
HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [578944 2012-03-05] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [mcui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-08-01] (Apple Inc.)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-07-23] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Run: [HP Deskjet 3050A J611 series (NET)] => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe [2676584 2011-06-08] (Hewlett-Packard Co.)
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Run: [HP Deskjet 3510 series (NET)] => C:\Program Files\HP\HP Deskjet 3510 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Run: [instnm] => "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe"
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Command Processor: "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe" <===== ATTENTION!
Startup: C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\GoZone iSync.lnk
ShortcutTarget: GoZone iSync.lnk -> C:\Program Files (x86)\GoZone\GoZone_iSync.exe (Virgin HealthMiles Inc.)
Startup: C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\instnm.lnk
ShortcutTarget: instnm.lnk -> C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe (No File)
Startup: C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk
ShortcutTarget: Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk -> C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://us-mg5.mail....d=81tqhderpdjvb
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKLM - {6092EE2F-DA0D-4883-87CE-8616E91787FD} URL = http://www.amazon.co...ds={searchTerms}
SearchScopes: HKLM - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...kw={searchTerms}
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...kw={searchTerms}
SearchScopes: HKCU - {96CB795D-C2B1-4A09-B2FE-C62044F7587C} URL = https://search.yahoo...&p={SearchTerms}
SearchScopes: HKCU - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...kw={searchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll (HP)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll (HP)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
DPF: HKLM-x32 {8A5BE387-D09A-4DFA-A56B-DCB89BD11468} https://lowes.2020.n...X_WEB_Win32.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.7.2 -> C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.7.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Andrea\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Plugin HKCU: amazon.com/AmazonMP3DownloaderPlugin -> C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101752.dll (Amazon.com, Inc.)
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\QPExtension
FF Extension: SmartPrintButton - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\QPExtension [2012-08-11]
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor
FF Extension: McAfee SiteAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor [2014-07-25]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR DefaultSearchKeyword: Default -> mcafee
CHR DefaultSearchProvider: Default -> McAfee
CHR DefaultSearchURL: Default -> https://search.yahoo...&p={searchTerms}
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.116\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.116\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.116\pdf.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (AmazonMP3DownloaderPlugin) - C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101752.dll (Amazon.com, Inc.)
CHR Plugin: (Google Earth Plugin) - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll No File
CHR Plugin: (Java™ Platform SE 7 U7) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Catalina Savings Printer) - C:\Users\Andrea\AppData\Roaming\CATALI~2\NPBCSK~1.DLL No File
CHR Plugin: (Java Deployment Toolkit 7.0.70.11) - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
CHR Plugin: (Shockwave for Director) - C:\Windows\system32\Adobe\Director\np32dsw.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll No File
CHR Profile: C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-05-05]
CHR Extension: (Google Drive) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-05-05]
CHR Extension: (Website Logon) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\bfmogjcijkfeahcajecmmegieipfbdcc [2013-05-05]
CHR Extension: (YouTube) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-05-05]
CHR Extension: (Google Search) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-05-05]
CHR Extension: (Kaspersky URL Advisor) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\dchlnpcodkpfdpacogkljefecpegganj [2013-05-05]
CHR Extension: (Virtual Keyboard) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\jagncdcchgajhfhijbbhecadmaiegcmh [2013-05-05]
CHR Extension: (Google Wallet) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-04-17]
CHR Extension: (Gmail) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-05-05]
CHR Extension: (Anti-Banner) - C:\Users\Andrea\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjldcfjmnllhmgjclecdnfampinooman [2013-05-05]
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2014-09-05]
CHR HKLM-x32\...\Chrome\Extension: [bfmogjcijkfeahcajecmmegieipfbdcc] - C:\Program Files (x86)\HP SimplePass 2011\tschrome.crx [2011-08-18]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [86528 2012-09-27] (Hewlett-Packard Company) [File not signed]
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe [72992 2014-07-07] (Hewlett-Packard Company)
R2 McAfee SiteAdvisor Service; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)
S3 McAWFwk; c:\Program Files\McAfee\MSC\McAWFwk.exe [225216 2011-01-28] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [603424 2014-06-12] (McAfee, Inc.)
S2 McOobeSv; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-07-24] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-06-20] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [189912 2014-06-20] (McAfee, Inc.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [72128 2014-06-20] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [181704 2014-06-20] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [313544 2014-06-20] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [523792 2014-06-20] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [786296 2014-06-20] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [444720 2014-07-24] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-07-24] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [348552 2014-06-20] (McAfee, Inc.)
S3 PcaSp60; C:\Windows\SysWOW64\DRIVERS\PcaSp60.sys [38912 2010-09-07] (Printing Communications Assoc., Inc. (PCAUSA))

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-13 07:15 - 2014-09-13 07:16 - 00002417 _____ () C:\Users\Andrea\Desktop\FSS.txt
2014-09-13 07:14 - 2014-09-13 07:14 - 00415232 _____ (Farbar) C:\Users\Andrea\Desktop\FSS.exe
2014-09-13 07:13 - 2014-09-13 07:13 - 00000000 ____D () C:\310634f0cd68379e0741
2014-09-13 07:11 - 2014-06-26 21:08 - 02777088 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2vdec.dll
2014-09-13 07:11 - 2014-06-26 20:45 - 02285056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msmpeg2vdec.dll
2014-09-12 20:02 - 2014-09-12 20:02 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-09-12 17:21 - 2014-09-13 07:18 - 00000000 ____D () C:\Users\Andrea\Desktop\GeeksTogo Files
2014-09-12 12:40 - 2014-09-12 12:40 - 00000000 ____D () C:\Windows\ERUNT
2014-09-12 12:39 - 2014-09-12 12:39 - 01016261 _____ (Thisisu) C:\Users\Andrea\Desktop\JRT.exe
2014-09-12 12:31 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-09-12 12:28 - 2014-09-12 16:20 - 00000000 ____D () C:\AdwCleaner
2014-09-12 12:12 - 2014-09-04 21:10 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-09-12 12:12 - 2014-09-04 21:05 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-09-12 12:02 - 2014-09-12 12:02 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2014-09-11 18:52 - 2014-09-11 18:52 - 00024988 _____ () C:\ComboFix.txt
2014-09-11 17:22 - 2014-09-11 19:40 - 00000000 ____D () C:\Windows\erdnt
2014-09-11 17:22 - 2014-09-11 18:52 - 00000000 ____D () C:\Qoobox
2014-09-09 20:34 - 2014-09-13 07:18 - 00000000 ____D () C:\FRST
2014-09-08 21:22 - 2014-09-08 22:19 - 00074682 _____ () C:\Users\Andrea\Downloads\Extras.Txt
2014-09-08 21:16 - 2014-09-10 17:44 - 00146334 _____ () C:\Users\Andrea\Downloads\OTL.Txt
2014-09-08 20:18 - 2014-09-08 20:18 - 00602112 _____ (OldTimer Tools) C:\Users\Andrea\Downloads\OTL.exe
2014-09-05 09:31 - 2014-09-05 09:31 - 00001783 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-09-05 09:31 - 2014-09-05 09:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2014-09-05 09:30 - 2014-09-05 09:31 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-09-05 09:30 - 2014-09-05 09:31 - 00000000 ____D () C:\Program Files\iTunes
2014-09-05 09:30 - 2014-09-05 09:31 - 00000000 ____D () C:\Program Files (x86)\iTunes
2014-09-05 09:30 - 2014-09-05 09:30 - 00000000 ____D () C:\Program Files\iPod
2014-08-28 07:49 - 2014-08-22 21:07 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2014-08-28 07:49 - 2014-08-22 20:45 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2014-08-28 07:49 - 2014-08-22 19:59 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-08-28 07:41 - 2014-05-14 11:23 - 02477536 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2014-08-28 07:41 - 2014-05-14 11:23 - 00058336 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2014-08-28 07:41 - 2014-05-14 11:23 - 00044512 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2014-08-28 07:41 - 2014-05-14 11:21 - 02620928 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2014-08-28 07:40 - 2014-05-14 11:23 - 00700384 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2014-08-28 07:40 - 2014-05-14 11:23 - 00581600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2014-08-28 07:40 - 2014-05-14 11:23 - 00038880 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2014-08-28 07:40 - 2014-05-14 11:23 - 00036320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2014-08-28 07:40 - 2014-05-14 11:20 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2014-08-28 07:40 - 2014-05-14 11:17 - 00092672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2014-08-28 07:40 - 2014-05-14 09:23 - 00198600 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2014-08-28 07:40 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2014-08-28 07:40 - 2014-05-14 09:20 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2014-08-28 07:40 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2014-08-22 06:45 - 2014-08-25 08:30 - 00950272 _____ () C:\Users\Andrea\Downloads\claves 2014 (1).xls
2014-08-17 21:03 - 2014-08-17 21:03 - 00020880 _____ () C:\Users\Andrea\Desktop\hs_err_pid60260.log
2014-08-15 06:43 - 2014-06-30 17:24 - 00008856 _____ (Microsoft Corporation) C:\Windows\system32\icardres.dll
2014-08-15 06:43 - 2014-06-30 17:14 - 00008856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardres.dll
2014-08-15 06:43 - 2014-03-09 16:48 - 01389208 _____ (Microsoft Corporation) C:\Windows\system32\icardagt.exe
2014-08-15 06:43 - 2014-03-09 16:48 - 00171160 _____ (Microsoft Corporation) C:\Windows\system32\infocardapi.dll
2014-08-15 06:43 - 2014-03-09 16:47 - 00619672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardagt.exe
2014-08-15 06:43 - 2014-03-09 16:47 - 00099480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\infocardapi.dll
2014-08-15 06:42 - 2014-06-06 01:16 - 00035480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TsWpfWrp.exe
2014-08-15 06:42 - 2014-06-06 01:12 - 00035480 _____ (Microsoft Corporation) C:\Windows\system32\TsWpfWrp.exe
2014-08-14 07:11 - 2014-07-31 18:41 - 00348856 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-08-14 07:11 - 2014-07-31 18:16 - 00307384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-08-14 07:11 - 2014-07-25 09:52 - 23645696 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-08-14 07:11 - 2014-07-25 09:02 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-08-14 07:11 - 2014-07-25 09:01 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-08-14 07:11 - 2014-07-25 08:51 - 17524224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-08-14 07:11 - 2014-07-25 08:30 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-08-14 07:11 - 2014-07-25 08:28 - 00548352 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-08-14 07:11 - 2014-07-25 08:28 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-08-14 07:11 - 2014-07-25 08:25 - 02774528 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-08-14 07:11 - 2014-07-25 08:25 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-08-14 07:11 - 2014-07-25 08:11 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-08-14 07:11 - 2014-07-25 08:10 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-08-14 07:11 - 2014-07-25 08:04 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-08-14 07:11 - 2014-07-25 08:03 - 00598016 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-08-14 07:11 - 2014-07-25 08:00 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-08-14 07:11 - 2014-07-25 08:00 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-08-14 07:11 - 2014-07-25 07:59 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-08-14 07:11 - 2014-07-25 07:47 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-08-14 07:11 - 2014-07-25 07:40 - 00452096 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-08-14 07:11 - 2014-07-25 07:34 - 00455168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-08-14 07:11 - 2014-07-25 07:34 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-08-14 07:11 - 2014-07-25 07:33 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-08-14 07:11 - 2014-07-25 07:30 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-08-14 07:11 - 2014-07-25 07:28 - 05824512 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-08-14 07:11 - 2014-07-25 07:28 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-08-14 07:11 - 2014-07-25 07:21 - 02184704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-08-14 07:11 - 2014-07-25 07:19 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-08-14 07:11 - 2014-07-25 07:18 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-08-14 07:11 - 2014-07-25 07:17 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-08-14 07:11 - 2014-07-25 07:17 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-08-14 07:11 - 2014-07-25 07:12 - 00438784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-08-14 07:11 - 2014-07-25 07:10 - 00292864 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-08-14 07:11 - 2014-07-25 07:10 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-08-14 07:11 - 2014-07-25 07:08 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-08-14 07:11 - 2014-07-25 07:06 - 04204032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-08-14 07:11 - 2014-07-25 06:52 - 00367104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-08-14 07:11 - 2014-07-25 06:47 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-08-14 07:11 - 2014-07-25 06:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-08-14 07:11 - 2014-07-25 06:42 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-08-14 07:11 - 2014-07-25 06:39 - 02087936 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-08-14 07:11 - 2014-07-25 06:39 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-08-14 07:11 - 2014-07-25 06:36 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-08-14 07:11 - 2014-07-25 06:34 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-08-14 07:11 - 2014-07-25 06:29 - 00239616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-08-14 07:11 - 2014-07-25 06:23 - 13547008 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-08-14 07:11 - 2014-07-25 06:13 - 00526336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-08-14 07:11 - 2014-07-25 06:07 - 02001920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-08-14 07:11 - 2014-07-25 06:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-08-14 07:11 - 2014-07-25 06:03 - 11772928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-08-14 07:11 - 2014-07-25 05:52 - 02266624 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-08-14 07:11 - 2014-07-25 05:26 - 01431040 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-08-14 07:11 - 2014-07-25 05:17 - 00846336 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-08-14 07:11 - 2014-07-25 05:09 - 00704512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-08-14 07:11 - 2014-07-25 05:05 - 01792512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-08-14 07:11 - 2014-07-25 05:00 - 01169920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-08-14 07:11 - 2014-07-15 22:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-08-14 07:11 - 2014-07-15 21:46 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-08-14 07:11 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDYAK.DLL
2014-08-14 07:11 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDTAT.DLL
2014-08-14 07:11 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU1.DLL
2014-08-14 07:11 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDBASH.DLL
2014-08-14 07:11 - 2014-07-08 21:03 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU.DLL
2014-08-14 07:11 - 2014-07-08 20:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDYAK.DLL
2014-08-14 07:11 - 2014-07-08 20:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDTAT.DLL
2014-08-14 07:11 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU1.DLL
2014-08-14 07:11 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU.DLL
2014-08-14 07:11 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDBASH.DLL
2014-08-14 07:11 - 2014-07-08 17:38 - 00419992 _____ () C:\Windows\system32\locale.nls
2014-08-14 07:11 - 2014-07-08 17:30 - 00419992 _____ () C:\Windows\SysWOW64\locale.nls
2014-08-14 07:11 - 2014-06-24 21:05 - 14175744 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2014-08-14 07:11 - 2014-06-24 20:41 - 12874240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2014-08-14 07:11 - 2014-06-12 02:52 - 00986560 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys
2014-08-14 07:11 - 2014-06-03 05:02 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-08-14 07:11 - 2014-06-03 05:02 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2014-08-14 07:11 - 2014-06-03 05:02 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll
2014-08-14 07:11 - 2014-06-03 05:02 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe
2014-08-14 07:11 - 2014-06-03 04:29 - 02363392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-08-14 07:11 - 2014-06-03 04:29 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2014-08-14 07:11 - 2014-06-03 04:29 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll
2014-08-14 07:10 - 2014-07-13 21:02 - 01216000 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2014-08-14 07:10 - 2014-07-13 20:40 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-13 07:18 - 2014-09-12 17:21 - 00000000 ____D () C:\Users\Andrea\Desktop\GeeksTogo Files
2014-09-13 07:18 - 2014-09-09 20:34 - 00000000 ____D () C:\FRST
2014-09-13 07:17 - 2012-06-20 08:05 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-09-13 07:17 - 2012-06-10 08:23 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-09-13 07:17 - 2009-07-13 23:45 - 00032064 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-09-13 07:17 - 2009-07-13 23:45 - 00032064 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-09-13 07:16 - 2014-09-13 07:15 - 00002417 _____ () C:\Users\Andrea\Desktop\FSS.txt
2014-09-13 07:16 - 2013-05-02 17:44 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-09-13 07:14 - 2014-09-13 07:14 - 00415232 _____ (Farbar) C:\Users\Andrea\Desktop\FSS.exe
2014-09-13 07:13 - 2014-09-13 07:13 - 00000000 ____D () C:\310634f0cd68379e0741
2014-09-13 07:13 - 2013-07-16 06:38 - 00000000 ____D () C:\Windows\system32\MRT
2014-09-13 07:13 - 2012-12-07 22:49 - 101694776 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-09-13 07:13 - 2011-12-12 03:36 - 01300456 _____ () C:\Windows\WindowsUpdate.log
2014-09-13 07:11 - 2014-05-07 06:14 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-09-13 07:09 - 2012-08-11 13:55 - 00000258 _____ () C:\Windows\Tasks\HP Photo Creations Messager.job
2014-09-13 07:09 - 2012-06-20 08:05 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-09-12 20:02 - 2014-09-12 20:02 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-09-12 20:02 - 2014-07-25 14:55 - 00001844 _____ () C:\Users\Public\Desktop\McAfee AntiVirus Plus.lnk
2014-09-12 18:02 - 2012-06-11 13:43 - 00000000 ____D () C:\Users\Andrea\AppData\Local\CrashDumps
2014-09-12 16:21 - 2010-11-20 22:47 - 00541554 _____ () C:\Windows\PFRO.log
2014-09-12 16:21 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-09-12 16:21 - 2009-07-13 23:51 - 00059713 _____ () C:\Windows\setupact.log
2014-09-12 16:20 - 2014-09-12 12:28 - 00000000 ____D () C:\AdwCleaner
2014-09-12 12:40 - 2014-09-12 12:40 - 00000000 ____D () C:\Windows\ERUNT
2014-09-12 12:39 - 2014-09-12 12:39 - 01016261 _____ (Thisisu) C:\Users\Andrea\Desktop\JRT.exe
2014-09-12 12:04 - 2012-06-09 19:12 - 00003934 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{F1070BB4-B30E-419C-B43E-DD593947020B}
2014-09-12 12:03 - 2012-06-18 12:54 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-09-12 12:02 - 2014-09-12 12:02 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2014-09-12 11:56 - 2012-06-16 13:47 - 00003192 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForAndrea
2014-09-12 11:56 - 2012-06-16 13:47 - 00000336 _____ () C:\Windows\Tasks\HPCeeScheduleForAndrea.job
2014-09-11 19:45 - 2012-06-09 19:04 - 00000000 ____D () C:\Users\Andrea
2014-09-11 19:43 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\schemas
2014-09-11 19:43 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-09-11 19:41 - 2009-07-13 22:20 - 00000000 ____D () C:\Program Files\Common Files\Microsoft Shared
2014-09-11 19:40 - 2014-09-11 17:22 - 00000000 ____D () C:\Windows\erdnt
2014-09-11 19:40 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\registration
2014-09-11 19:32 - 2011-12-12 03:42 - 00000000 ____D () C:\ProgramData\Temp
2014-09-11 18:52 - 2014-09-11 18:52 - 00024988 _____ () C:\ComboFix.txt
2014-09-11 18:52 - 2014-09-11 17:22 - 00000000 ____D () C:\Qoobox
2014-09-10 17:44 - 2014-09-08 21:16 - 00146334 _____ () C:\Users\Andrea\Downloads\OTL.Txt
2014-09-09 14:27 - 2012-06-10 08:23 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-09-09 14:27 - 2012-06-10 08:23 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-09-09 14:27 - 2011-10-29 22:21 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-09-08 22:19 - 2014-09-08 21:22 - 00074682 _____ () C:\Users\Andrea\Downloads\Extras.Txt
2014-09-08 20:18 - 2014-09-08 20:18 - 00602112 _____ (OldTimer Tools) C:\Users\Andrea\Downloads\OTL.exe
2014-09-05 18:37 - 2014-07-25 14:53 - 00000000 ____D () C:\Program Files (x86)\McAfee
2014-09-05 09:31 - 2014-09-05 09:31 - 00001783 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-09-05 09:31 - 2014-09-05 09:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2014-09-05 09:31 - 2014-09-05 09:30 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-09-05 09:31 - 2014-09-05 09:30 - 00000000 ____D () C:\Program Files\iTunes
2014-09-05 09:31 - 2014-09-05 09:30 - 00000000 ____D () C:\Program Files (x86)\iTunes
2014-09-05 09:30 - 2014-09-05 09:30 - 00000000 ____D () C:\Program Files\iPod
2014-09-05 09:22 - 2012-06-09 16:40 - 00000000 ____D () C:\ProgramData\Apple
2014-09-04 21:10 - 2014-09-12 12:12 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-09-04 21:05 - 2014-09-12 12:12 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-09-04 17:33 - 2014-07-25 14:53 - 00000000 ____D () C:\Program Files\Common Files\McAfee
2014-08-30 09:55 - 2009-07-13 23:45 - 00413104 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-08-25 08:30 - 2014-08-22 06:45 - 00950272 _____ () C:\Users\Andrea\Downloads\claves 2014 (1).xls
2014-08-24 18:11 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-08-22 21:07 - 2014-08-28 07:49 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2014-08-22 20:45 - 2014-08-28 07:49 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2014-08-22 19:59 - 2014-08-28 07:49 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-08-20 18:29 - 2012-06-10 13:54 - 00000000 ____D () C:\Users\Andrea\Documents\Youcam
2014-08-17 21:03 - 2014-08-17 21:03 - 00020880 _____ () C:\Users\Andrea\Desktop\hs_err_pid60260.log

Some content of TEMP:
====================
C:\Users\Andrea\AppData\Local\Temp\Quarantine.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-08-28 11:01

==================== End Of Log ============================

 

Addition.txt:

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12-09-2014
Ran by Andrea at 2014-09-13 07:21:58
Running from C:\Users\Andrea\Desktop\GeeksTogo Files
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {ADA629C7-7F48-5689-624A-3B76997E0892}
AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {16C7C823-5972-5907-58FA-0004E2F9422F}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall (Enabled) {959DA8E2-3527-57D1-4915-924367AD4FE9}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AuthenTec TrueAPI (Version: 1.3.0.139 - AuthenTec, Inc.) Hidden
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{9FA13759-5C2B-4177-9DDC-0038F8B5BEFD}) (Version: 7.0.826.0 - Microsoft Corporation)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4528 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.0.4528 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{132D27B8-C656-44BD-8C16-73C54EA8A85F}) (Version:  - Microsoft)
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Evernote v. 4.2.3 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.3.22 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GoZone iSync (HKLM-x32\...\GoZone iSync) (Version: 2.0.0 - Virgin HealthMiles)
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{710D4D91-1924-4A6B-8659-9CDE02DC7207}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3510 series Basic Device Software (HKLM\...\{7F20F2D1-C425-4432-96BA-EBD0C2181493}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3510 series Help (HKLM-x32\...\{97C1C98D-6AE5-4C71-9B00-EBBD9E014450}) (Version: 28.0.0 - Hewlett Packard)
HP Deskjet 3510 series Product Improvement Study (HKLM\...\{791D3241-C6A4-417F-82E6-00543B6E5012}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Documentation (HKLM-x32\...\{BC6CB499-9F29-4B41-8B8B-FA7248525256}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM\...\{5A847522-375C-4D05-BD3D-88C450CC047F}) (Version: 1.1.5 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Power Manager (HKLM-x32\...\{7E799992-5DA0-4A1A-9443-B1836B063FEC}) (Version: 1.4.8 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}) (Version: 3.1.1.10197 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{562608FE-2051-4488-BF22-8CE4C03046AC}) (Version: 1.0.12 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP SimplePass PE 2011 (HKLM-x32\...\{4741965C-AFD0-4D00-81D1-1039F96D4DC3}) (Version: 5.3.0.264 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{C43602FE-988C-47BA-9F9F-B95FDDAFB624}) (Version: 11.50.0031 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6365.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2476 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java 7 Update 7 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217007FF}) (Version: 7.0.70 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
McAfee AntiVirus Plus (HKLM-x32\...\MSC) (Version: 12.8.988 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
OverDrive Media Console (HKLM-x32\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Ralink RT5390 802.11b/g/n WiFi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.2.13.0 - Ralink)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.85 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.11.0 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
VIP Access SDK (1.0.1.2)  (HKLM-x32\...\VIP Access SDK) (Version: 1.0.1.2 - Symantec Inc.)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points  =========================

28-08-2014 12:39:47 Windows Update
30-08-2014 12:26:44 Windows Modules Installer
09-09-2014 01:06:00 Installed Microsoft Fix it 50267
09-09-2014 02:35:52 OTL Restore Point - 9/8/2014 9:35:47 PM
11-09-2014 14:41:26 Windows Update
12-09-2014 00:28:39 Restore Operation
12-09-2014 16:56:04 Windows Update
12-09-2014 17:05:40 Revo Uninstaller's restore point - Catalina Savings Printer
12-09-2014 17:20:03 Revo Uninstaller's restore point - Coupon Printer for Windows
13-09-2014 12:09:47 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2013-09-03 17:19 - 00000833 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0EF9FBEB-EF0D-49DA-9152-EBEDA9B5E420} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-20] (Google Inc.)
Task: {143007E2-7E3D-4930-A566-D8848503016F} - System32\Tasks\HPCustParticipation HP Deskjet 3050A J611 series => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08] (Hewlett-Packard Co.)
Task: {20595F0A-8FB9-404D-9424-A0BA8CDDD43B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Warranty Opt-In(Yes) => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_PostWarrantyAlert.exe
Task: {65A6C80B-5B93-44F8-BFF9-C4DD39742539} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-11-22] (Hewlett-Packard)
Task: {743840D1-068C-4E23-988B-BE883D64B002} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {74CC8DEE-ECC8-4CDD-91C4-100EC2924D53} - System32\Tasks\HP Photo Creations Messager => C:\ProgramData\HP Photo Creations\MessageCheck.exe [2011-02-15] ()
Task: {AE7BF253-39BA-4E4D-BFDD-B63DA0095928} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_CN3751NMB705Y7 => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-11-22] (Hewlett-Packard)
Task: {B7F9CC50-66E6-4187-A2BF-B0679274B937} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe [2011-09-28] (CyberLink)
Task: {D9E0B141-3F88-471F-9367-C57AE277FF98} - System32\Tasks\HPCeeScheduleForAndrea => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {E26DB7C3-5BD7-452F-A04E-B1616F81CC46} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-11-22] (Hewlett-Packard)
Task: {E36AB3CC-2760-43A6-8BCD-A8CE6D062C44} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Warranty Opt-In(No) => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_PostWarrantyAlert.exe
Task: {E55808FF-C34C-4E5F-B98F-3103254C1EC2} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-20] (Google Inc.)
Task: {F4081B27-E2C8-429E-857F-9022FCA6231D} - System32\Tasks\HPCustParticipation HP Deskjet 3510 series => C:\Program Files\HP\HP Deskjet 3510 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {FCD918B1-006C-4FDD-92D1-E7BF558CF0E2} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-09] (Adobe Systems Incorporated)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HP Photo Creations Messager.job => C:\ProgramData\HP Photo Creations\MessageCheck.exe
Task: C:\Windows\Tasks\HPCeeScheduleForAndrea.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (whitelisted) =============

2011-06-08 16:57 - 2011-06-08 16:57 - 02812776 _____ () C:\Windows\system32\HPScanTRDrv_DJ3050A_J611.dll
2013-09-05 01:17 - 2013-09-05 01:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:23 - 2010-10-20 15:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2011-08-26 14:53 - 2011-08-26 14:53 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2014-07-31 12:16 - 2014-07-31 12:16 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-07-31 12:16 - 2014-07-31 12:16 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-08-16 14:35 - 2014-08-16 14:35 - 00172544 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\7598189e5bf031ab690da3f2ae3b30ef\IsdiInterop.ni.dll
2011-12-12 03:34 - 2011-04-30 03:28 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15693

Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15693

Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/12/2014 06:02:48 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17239, time stamp: 0x53d22946
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x485d73e8
Faulting process id: 0x1cd4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (09/12/2014 04:22:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/12/2014 03:42:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (09/12/2014 03:27:37 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Microsoft Office Sessions:
=========================
Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15693

Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15693

Error: (09/13/2014 04:04:18 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/12/2014 06:02:48 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.1723953d22946unknown0.0.0.000000000c0000005485d73e81cd401cfceda22275b4eC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknowne99e8251-3ad0-11e4-9271-80c16e4f3986

Error: (09/12/2014 04:22:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/12/2014 03:42:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

==================== Memory info ===========================

Processor: Intel® Core™ i3-2350M CPU @ 2.30GHz
Percentage of memory in use: 62%
Total physical RAM: 4043.86 MB
Available physical RAM: 1509.88 MB
Total Pagefile: 8085.9 MB
Available Pagefile: 5156.8 MB
Total Virtual: 8192 MB
Available Virtual: 8191.86 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:441.63 GB) (Free:278.34 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (Recovery) (Fixed) (Total:19.97 GB) (Free:2.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.08 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: E861ED1B)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=441.6 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=20 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=4 GB) - (Type=0C)

==================== End Of Log ============================


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#17
LiquidTension

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Hi Louis, 

 

Please do the following, and let me know how you get on. 

 
STEP 1
xlK5Hdb.png.pagespeed.ce.J4MzrrPAEo.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    start
    HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Run: [instnm] => "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe"
    HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Command Processor: "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe" <===== ATTENTION!
    Startup: C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\instnm.lnk
    ShortcutTarget: instnm.lnk -> C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe (No File)
    C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe
    SearchScopes: HKCU - {96CB795D-C2B1-4A09-B2FE-C62044F7587C} URL = https://search.yahoo...&p={SearchTerms}
    CHR DefaultSearchURL: Default -> https://search.yahoo...&p={searchTerms}
    CHR Plugin: (Catalina Savings Printer) - C:\Users\Andrea\AppData\Roaming\CATALI~2\NPBCSK~1.DLL No File
    C:\Users\Andrea\AppData\Roaming\CATALI~2
    CMD: dir "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate" /s
    CMD: ipconfig /flushdns
    CMD: netsh winsock reset all
    CMD: netsh int ipv4 reset
    CMD: netsh int ipv6 reset
    CMD: bitsadmin /reset /allusers
    EmptyTemp:
    end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply. If the log is too long, please attach the file. 
     

STEP 2
xCXrghb6.png.pagespeed.ic.GoiQhwxA2B.png Update/Remove Java

  • Download the latest version of xj8JVMVP.jpg.pagespeed.ic.nXOrq5CtJG.jpg Java from here.
  • Press the Windows Key xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for and uninstall the following programmes (if present):
    • Java 7 Update 7
       

STEP 3
xGfiJrQ9.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware (MBAM)

  • Please download Malwarebytes Anti-Malware Free to your Desktop.
  • Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. 
  • Launch the programme and select Update.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 
     

STEP 4
GzlsbnV.png.pagespeed.ce.SLxxSJVib_.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something unique such as MyEsetScan.
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 5
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • Did Java update/remove successfully? 
  • MBAM Scan log
  • ESET Online Scan log

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#18
azuarainoz

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Hi Adam,

I'm having trouble getting the ESET scan to finish running. It seems to hang up at around 21% after running 9 to 10 hours (I have a snippet of that point but I don't know how to attach it to this post). I've tried several times. I've disabled my anti-virus program while running ESET. Any suggestions? I did the other steps in your instructions and the requested information is below:

 

Fixlog.txt:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 12-09-2014
Ran by Andrea at 2014-09-13 11:00:06 Run:2
Running from C:\Users\Andrea\Desktop\GeeksTogo Files
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Run: [instnm] => "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe"
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\...\Command Processor: "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe" <===== ATTENTION!
Startup: C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\instnm.lnk
ShortcutTarget: instnm.lnk -> C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe (No File)
C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe
SearchScopes: HKCU - {96CB795D-C2B1-4A09-B2FE-C62044F7587C} URL = https://search.yahoo...&p={SearchTerms}
CHR DefaultSearchURL: Default -> https://search.yahoo...&p={searchTerms}
CHR Plugin: (Catalina Savings Printer) - C:\Users\Andrea\AppData\Roaming\CATALI~2\NPBCSK~1.DLL No File
C:\Users\Andrea\AppData\Roaming\CATALI~2
CMD: dir "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate" /s
CMD: ipconfig /flushdns
CMD: netsh winsock reset all
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
CMD: bitsadmin /reset /allusers
EmptyTemp:
end
*****************

HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\Software\Microsoft\Windows\CurrentVersion\Run\\instnm => value deleted successfully.
HKU\S-1-5-21-1700723440-1227410395-1252710980-1000\Software\Microsoft\Command Processor\\AutoRun => value deleted successfully.
C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\instnm.lnk => Moved successfully.
C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe not found.
"C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe" => File/Directory not found.
"HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{96CB795D-C2B1-4A09-B2FE-C62044F7587C}" => Key deleted successfully.
"HKCR\CLSID\{96CB795D-C2B1-4A09-B2FE-C62044F7587C}" => Key not found.
Chrome DefaultSearchURL deleted successfully.
C:\Users\Andrea\AppData\Roaming\CATALI~2\NPBCSK~1.DLL not found.
"C:\Users\Andrea\AppData\Roaming\CATALI~2" => File/Directory not found.

=========  dir "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate" /s =========

 Volume in drive C has no label.
 Volume Serial Number is 4458-BEAC
File Not Found

========= End of CMD: =========

=========  ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

=========  netsh winsock reset all =========

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

========= End of CMD: =========

=========  netsh int ipv4 reset =========

Reseting Global, OK!
Reseting Interface, OK!
Reseting Unicast Address, OK!
Reseting Route, OK!
Restart the computer to complete this action.

========= End of CMD: =========

=========  netsh int ipv6 reset =========

Reseting Interface, OK!
Restart the computer to complete this action.

========= End of CMD: =========

=========  bitsadmin /reset /allusers =========

BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

0 out of 0 jobs canceled.

========= End of CMD: =========

EmptyTemp: => Removed 225.5 MB temporary data.

The system needed a reboot.

==== End of Fixlog ====

 

Java update DID remove successfully.

 

MBAM log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/13/2014
Scan Time: 11:29:25 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.09.13.03
Rootkit Database: v2014.09.12.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Andrea

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 343543
Time Elapsed: 20 min, 26 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 1
Trojan.Agent.EV, HKU\S-1-5-21-1700723440-1227410395-1252710980-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\CONTROL PANEL\DESKTOP|SCRNSAVE.EXE, "C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate\instnm.exe", Quarantined, [6c582ac2bbc085b1c7e147ba50b3a15f]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)


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#19
LiquidTension

LiquidTension

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Hello, 
 

I have a snippet of that point but I don't know how to attach it to this post

Please upload the file to my channel.
 
Don't worry about ESET. I'd like to confirm a file is gone, and run an alternative scan to ESET. 

STEP 1
YjhLJro.png SystemLook

  • Please download SystemLook (x64) and save the file to your Desktop.
  • Right-Click SystemLook_x64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Copy the entire contents of the codebox below and paste into the textfield.
    :dir
    C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate /s
    
    :filefind
    *instnm.exe*
    
    :regfind
    instnm.exe
  • Click the Ji0XpU4.png button to start the scan.
  • Upon completion, a log (SystemLook.txt) will open. Copy the contents of the log and paste in your next reply.
  • Click the OCFv7xc.png button. 
     

STEP 2
7D2ig3K.png Emsisoft Emergency Kit (Portable)

  • Using a clean PC, please download Emsisoft Emergency Kit and save the file to a clean USB drive.
  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type explorer and click OK. Double-click your USB drive. 
  • Double-click EmsisoftEmergencyKit.exe.
  • Click Browse and select the drive letter for your USB drive. 
  • Click Accept and Extract.
  • Once extracted, locate and double-click EmergencyKitScanner.bat on your USB drive.
  • Click Yes to update the programme definitions.
  • Click Yes to detect Potentially Unwanted Programs (PUP's).
  • Close all windows. 
  • Remove the USB drive and insert it into the infected PC.
  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type explorer and click OK. Double-click your USB drive. 
  • Double-click EmergencyKitScanner.bat in your USB drive.
  • Click Scan now.
  • Select Deep Scan (default setting) followed by Scan.
  • Close any High Risk notification screen that may appear.
  • Upon completion, click the Quarantine tab.
  • Click View Report.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • SystemLook.txt
  • Emsisoft log

  • 0

#20
azuarainoz

azuarainoz

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Hi Adam, I posted to your channel a pic of the ESET scan progress bar when it hung up the last time I tried to run it. I will do your other recommended steps tonight and post the results. Thanks.


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#21
LiquidTension

LiquidTension

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OK, sounds good Louis. Thank you for uploading the image. 


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#22
azuarainoz

azuarainoz

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Hi Adam,

OK, I did the other 2 steps you requested but the EEK instructions were different than what I encountered (e.g., no *.bat file or "deep" scan option); however, I THINK I did the scan you requested. If this not what you needed, please let me know. Below are the logs:

 

SystemLook.txt:

 

 

SystemLook 30.07.11 by jpshortstuff
Log created at 19:47 on 15/09/2014 by Andrea
Administrator - Elevation successful

========== dir ==========

C:\Users\Andrea\AppData\Roaming\Microsoft\Windows\IEUpdate - Parameters: "/s"

---Files---
None found.

No folders found.

========== filefind ==========

Searching for "*instnm.exe*"
C:\Windows\SysWOW64\instnm.exe --a---- 7680 bytes [01:14 15/04/2014] [08:09 04/03/2014] 9F3D88540DB73F5213D5044CB50006DF
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7600.16385_none_ce6f64032560fa6b\instnm.exe --a---- 7680 bytes [23:16 13/07/2009] [23:16 13/07/2009] D7433F7829802D81D92B4A7958343F6D
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17617_none_d0a37a8f224cc731\instnm.exe --a---- 7680 bytes [02:57 30/10/2011] [02:57 30/10/2011] 0039E253AC38193364C21558AA1C7258
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17625_none_d096aa0f2256b074\instnm.exe --a---- 7680 bytes [03:00 30/10/2011] [03:00 30/10/2011] 074C828E20A8AE225009A9D5F560500C
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17651_none_d072392322729eeb\instnm.exe --a---- 7680 bytes [03:03 30/10/2011] [03:03 30/10/2011] BD733ED5E9E8015EA1E48C6CB5E28F32
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5\instnm.exe --a---- 7680 bytes [16:31 10/10/2012] [15:38 20/08/2012] BF2D62488FDAA48373E2B400EB051B0F
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17965_none_d06b7011227717ad\instnm.exe --a---- 7680 bytes [14:27 12/12/2012] [14:46 04/10/2012] 4A8CFB2638B946154FC74CD4BECBDCEC
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18015_none_d0a157cf224ebf3a\instnm.exe --a---- 7680 bytes [19:01 09/01/2013] [02:44 30/11/2012] 4707A115C283D2FE29BE63CC24B83EC7
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18043_none_d07ee7772268e05f\instnm.exe --a---- 7680 bytes [23:03 15/02/2013] [02:47 04/01/2013] E7A4DE9232E097829F62755BC0ABE0F2
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18205_none_d0ac2b8722469d97\instnm.exe --a---- 7680 bytes [20:53 14/08/2013] [02:49 09/07/2013] D313AE69128A75367AA36E15522931F6
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18229_none_d09a8cd722533ad5\instnm.exe --a---- 7680 bytes [11:56 12/09/2013] [00:45 02/08/2013] B83592F532FB320F0001F8099ECC192B
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18247_none_d082ec6b22654009\instnm.exe --a---- 7680 bytes [12:39 09/10/2013] [00:49 29/08/2013] 8C3D064E7B7C0F3685A441A37A93C5D1
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41\instnm.exe --a---- 7680 bytes [01:14 15/04/2014] [08:09 04/03/2014] 9F3D88540DB73F5213D5044CB50006DF
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.21728_none_d12347b83b719c43\instnm.exe --a---- 7680 bytes [02:57 30/10/2011] [02:57 30/10/2011] A0A3C4C2EAC9F80742F3DB45F14600CD
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.21738_none_d11877cc3b79b834\instnm.exe --a---- 7680 bytes [03:00 30/10/2011] [03:00 30/10/2011] 0368D397E330CAF5191A692214559B2F
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.21772_none_d0e736603b9f8fee\instnm.exe --a---- 7680 bytes [03:03 30/10/2011] [03:03 30/10/2011] 2F50B8D2E0C6D7806892B52B59751DCE
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22091_none_d0d0722c3bb0dc09\instnm.exe --a---- 7680 bytes [16:31 10/10/2012] [15:24 20/08/2012] 6F3935B3A97594BE400DB85402037B20
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22125_none_d12024ae3b747af5\instnm.exe --a---- 7680 bytes [14:27 12/12/2012] [14:37 04/10/2012] 7B4B49023F698B5D51D5222C5A62C686
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22177_none_d0ec15a63b9b3958\instnm.exe --a---- 7680 bytes [19:01 09/01/2013] [02:51 30/11/2012] 9BDC6304A6CF27B0A5A0FABCA56489D9
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22209_none_d139c7943b60a596\instnm.exe --a---- 7680 bytes [23:03 15/02/2013] [02:47 04/01/2013] 644CFA6AC601F6607E84E6D6A2981D60
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22379_none_d0ee1a063b996654\instnm.exe --a---- 7680 bytes [20:53 14/08/2013] [03:07 08/07/2013] 5D1AA7C1064828942EA26F2B57137DAC
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22411_none_d126f9243b6ff11d\instnm.exe --a---- 7680 bytes [11:56 12/09/2013] [04:53 02/08/2013] 1FB41565BAA45E17C987F5BC87A27EA9
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22436_none_d1165abe3b7ba7b2\instnm.exe --a---- 7680 bytes [12:39 09/10/2013] [00:53 29/08/2013] D8600A920944F3A4925633EDF0E963FC
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_d12bfe623b6b6a1e\instnm.exe --a---- 7680 bytes [01:14 15/04/2014] [09:33 04/03/2014] 93AF291B13BB2ED6A93C4C4541DCF7B8
C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22653_none_d0fdbdd43b8e8ddd\instnm.exe --a---- 7680 bytes [22:49 13/05/2014] [01:03 12/04/2014] A774B0140872CEE9F99D6E292E130CE1

========== regfind ==========

Searching for "instnm.exe"
No data found.

-= EOF =-

 

Emsisoft log:

 

Emsisoft Emergency Kit - Version 9.0
Last update: 9/15/2014 8:07:33 PM
User account: Andrea-HP\Andrea

Scan settings:

Scan type: Smart Scan
Objects: Rootkits, Memory, Traces, C:\Windows\, C:\Program Files\, C:\Program Files (x86)\

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start: 9/15/2014 8:11:35 PM
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS  detected: Setting.NoFolderOptions (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR  detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-1700723440-1227410395-1252710980-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR  detected: Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-1700723440-1227410395-1252710980-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN  detected: Setting.NoRun (A)

Scanned 95346
Found 6

Scan end: 9/15/2014 8:30:01 PM
Scan time: 0:18:26


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#23
LiquidTension

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Hi Louis,

Good job. Are there any outstanding issues?
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#24
azuarainoz

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Hi Adam,

I THINK that's it. The laptop has been running quicker/better since we did one of the initial scans/steps a few days ago. I'll check the memory usage tonight and let you know. Thanks. Now, my son's laptop is having an issue where it cannot connect to the internet and he thinks its due to a virus...I suppose I need to start a new post for that.


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#25
LiquidTension

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Hi Louis,

That's good to hear.

I'll provide instructions on how to update your vulnerable software and remove the tools we've used later.

For issues with a different machine, please create a new topic.
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#26
azuarainoz

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Hi Adam,

Hmn. I checked the memory usage fluctuating a good bit and at the moment it is showing between 163,000K and 192,000K for iexplore.exe for each of the two sessions I have open. Earlier it was showing between 111,000K and 122,000 K. I'm not sure what's "normal" but that still seems rather high to me. But as I've said before, the laptop is running quicker/better. What do you think? 


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#27
LiquidTension

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Hi Louis, 
 
How long is the session open for? How many tabs do you have open? 
 
Do the following, and let me know. 
 
xehzOq95.png.pagespeed.ic.1o1xpAkZbO.png Clear Internet Explorer Cache and Cookies

  • Open Internet Explorer. Click the Settings gear icon in the top right corner.
  • Click Safety, followed by Delete Browsing History.
  • Check the following boxes:
    • Temporary Internet Files
    • Cookies
    • History
    • Download History
    • Form Data
  • Uncheck Preserve Favorites.
  • Click Delete, and wait until complete.
  • Close Internet Explorer.

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#28
azuarainoz

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Hi Adam,

The earlier session was open less than an hour and I had two tabs open. OK, I did as you instructed. I'm not sure how long the current session had been open but before implementing the instructions but the memory usage was over 271,000K on one tab and over 91,000K on the other. I did as instructed and after re-opening IE the memory usage was still the SAME. So then I re-started the computer and checked the memory usage as soon as I opened the IE session with 2 tabs and the memory usage was over 52,000K on each. But then after 10 minutes or so it was over 157,000K on one tab and over 54,000K on another tab. Another look about 5 minutes later shows over 158,000K and 55,000K. So I guess it is climbing with time. What do you think?


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#29
LiquidTension

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Hi Louis, 

 

I don't believe this is unusual behaviour. Having tested Internet Explorer I can report similar findings. Memory usage on IE was 170MB  within a few minutes of using the browser to watch YouTube. 

The more tabs open and the more add-ons enabled will increase memory usage. How you're using IE will also affect memory usage. For example, flash content (eg. Watching YouTube) will significantly increase memory usage. 

 

If everything else is well, I do not believe you have an issue as such. 

 

Please advise once more how your computer is performing.


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#30
azuarainoz

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Hi Adam,

The computer is running much better/quicker. So if the memory usage does not appear to be unusual then I'll trust that there is no issue. Now, I believe you wanted to "provide instructions on how to update your vulnerable software and remove the tools we've used..." If you would, could you also briefly summarize what was the problem, how it was caused, and how to prevent it from happening again? Thanks.


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