Hi Louis,
If you do not use Chrome, you may wish to uninstall the programme.
Uninstall Software
- Press the Windows Key + r on your keyboard at the same time. Type appwiz.cpl and click OK.
- Search for the following programmes, right-click and click Uninstall.
- Follow the prompts.
- Reboot if necessary.
For step 2, the program was not listed (a new version was, so I left it).
Yes, sometimes the updated versions "overwrites" the outdated version. But sometimes this doesn't happen, so I include the outdated version for uninstall to be on the safe side.
For step 3, I followed the instructions but could not find the Java program so I assume it is not installed on the machine.
It would appear Java is no longer installed on your computer. This is for the best in my opinion. If you have no specific purpose for the programme, I would not reinstall it for the reasons below.
Using Java is an unnecessary security risk; especially using older versions which have vulnerabilities that malicious sites can use to exploit and infect your system.
Java is one of those technologies that you find installed on the majority of computer systems despite the fact that average users do not come across many Java-powered websites or desktop applications [...] According to W3Techs, only four percent of websites use Java on the server side [...] it is used by 0.2 percent of all websites on the client side. And two tenths of a percent includes sites that do not use it for their core functionality [...] there are sites and applications that require Java, and if you use any of them, you obviously need Java. But that makes you a minority. The majority of Internet users do not need Java. They do not need the Java plugin, nor do they need the Java Runtime Environment installed on their operating system.
Total Fragmentation on Drive C: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)
If you don't have a Solid State Drive (SSD), you may wish to perform a defrag.
Instructions can be found here.
All Clean!
Congratulations, your computer appears clean!
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful.
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation.
STEP 1
ComboFix Uninstall
- Press the Windows Key + r on your keyboard at the same time. Type the following text into the Run box:
ComboFix /Uninstall
- Click OK.
- Note: It may appear as if Combofix is installing. This is not the case; the programme is uninstalling. Please do not interrupt the process.
STEP 2
DelFix
- Please download DelFix and save the file to your Desktop.
- Double-click DelFix.exe to run the programme.
- Place a checkmark next to the following items:
- Activate UAC
- Remove disinfection tools
- Create registry backup
- Purge system restore
- Reset system settings
- Click the Run button.
-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
--- Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
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Below I have compiled a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.
The following programmes come highly recommended in the security community.
- AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
- Emsisoft Antimalware (free) acts as an additional on-demand scanner, and can be used in conjunction with your Anti-Virus.
- Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
- Malwarebytes Anti-Malware Premium (MBAM) incorporates real-time protection and is designed to run alongside your Anti-Virus.
- NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
- Sandboxie isolates programmes of your choice, preventing files from writing to your HDD unless you approve the file.
- Secuina PSI will scan your computer for vulnerable software that is outdated, and automatically find the latest update for you.
- SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
- Unchecky automatically removes checkmarks for additional software in programme installers, helping you avoid adware and PUPs.
- Web of Trust (WOT) is a browser add-on designed to alert the user before interacting with a potentially malicious website.
Need a second opinion on a file or website? Scan the file/URL before clicking by using one of the following free online scanner services.
-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
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Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread.
Thank you for using Geeks to Go.
Safe Surfing.
Adam (LiquidTension).