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PC Unable to fill out forms

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I am currently trying to take an on-line course which requires me to insert appropriate answers on a pre-arranged form.  Cursor will not blink on where I am supposed to enter text, nor will pc allow me to change fonts.  I can do most everything else.  I had that problem last year and was advised by tecnhical help at the course website to do something with Java or somewhat similar application, but I don't remember what it was.

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Contact the course website help again since they helped you last time.

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