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Browser Hijacked/Sidebar Removed - OTL Ran [Solved]

Started by mom2dylkay , Sep 19 2014 11:44 AM

  • This topic is locked This topic is locked

#31
mom2dylkay
Posted 14 October 2014 - 09:24 PM

mom2dylkay

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aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-10-14 19:48:16
-----------------------------
19:48:16.688    OS Version: Windows x64 6.1.7601 Service Pack 1
19:48:16.688    Number of processors: 2 586 0x603
19:48:16.689    ComputerName: KROSS-HP  UserName: KVogler
19:48:26.012    Initialize success
19:48:26.282    VM: initialized successfully
19:48:27.191    VM: Amd CPU BiosDisabled 
19:49:04.178    VM: supported disk I/O storport.sys
19:51:18.879    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005b
19:51:18.886    Disk 0 Vendor: ST375052 HP35 Size: 715404MB BusType: 11
19:51:19.010    Disk 0 MBR read successfully
19:51:19.016    Disk 0 MBR scan
19:51:19.023    Disk 0 unknown MBR code
19:51:19.035    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
19:51:19.051    Disk 0 default boot code
19:51:19.070    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       700217 MB offset 206848
19:51:19.099    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        15085 MB offset 1434251264
19:51:19.143    Disk 0 scanning C:\Windows\system32\drivers
19:51:29.888    Service scanning
19:51:44.304    Modules scanning
19:51:44.329    Disk 0 trace - called modules:
19:51:44.368    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys 
19:51:44.375    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80048fa5d0]
19:51:44.382    3 CLASSPNP.SYS[fffff880019bb43f] -> nt!IofCallDriver -> [0xfffffa800487d040]
19:51:44.389    5 amd_xata.sys[fffff880010afd00] -> nt!IofCallDriver -> \Device\0000005b[0xfffffa80047ca060]
19:51:44.396    Scan finished successfully
19:52:02.906    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
19:52:02.962    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
 
 
aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-10-14 20:02:35
-----------------------------
20:02:35.008    OS Version: Windows x64 6.1.7601 Service Pack 1
20:02:35.008    Number of processors: 2 586 0x603
20:02:35.009    ComputerName: KROSS-HP  UserName: KVogler
20:02:40.930    Initialize success
20:02:40.930    VM: initialized successfully
20:02:41.026    VM: Amd CPU supported 
20:02:42.715    VM: supported disk I/O storport.sys
20:03:26.582    AVAST engine defs: 14101401
20:03:48.735    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005b
20:03:48.742    Disk 0 Vendor: ST375052 HP35 Size: 715404MB BusType: 11
20:03:48.837    Disk 0 MBR read successfully
20:03:48.845    Disk 0 MBR scan
20:03:48.877    Disk 0 unknown MBR code
20:03:48.895    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
20:03:48.911    Disk 0 default boot code
20:03:48.988    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       700217 MB offset 206848
20:03:49.050    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        15085 MB offset 1434251264
20:03:49.207    Disk 0 scanning C:\Windows\system32\drivers
20:04:07.689    Service scanning
20:04:45.356    Modules scanning
20:04:45.372    Disk 0 trace - called modules:
20:04:45.396    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys 
20:04:45.408    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80048fa5d0]
20:04:45.420    3 CLASSPNP.SYS[fffff880019bb43f] -> nt!IofCallDriver -> [0xfffffa800487d040]
20:04:45.429    5 amd_xata.sys[fffff880010afd00] -> nt!IofCallDriver -> \Device\0000005b[0xfffffa80047ca060]
20:04:57.900    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
20:04:57.906    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
 
 
aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-10-14 20:02:35
-----------------------------
20:02:35.008    OS Version: Windows x64 6.1.7601 Service Pack 1
20:02:35.008    Number of processors: 2 586 0x603
20:02:35.009    ComputerName: KROSS-HP  UserName: KVogler
20:02:40.930    Initialize success
20:02:40.930    VM: initialized successfully
20:02:41.026    VM: Amd CPU supported 
20:02:42.715    VM: supported disk I/O storport.sys
20:03:26.582    AVAST engine defs: 14101401
20:03:48.735    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005b
20:03:48.742    Disk 0 Vendor: ST375052 HP35 Size: 715404MB BusType: 11
20:03:48.837    Disk 0 MBR read successfully
20:03:48.845    Disk 0 MBR scan
20:03:48.877    Disk 0 unknown MBR code
20:03:48.895    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
20:03:48.911    Disk 0 default boot code
20:03:48.988    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       700217 MB offset 206848
20:03:49.050    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        15085 MB offset 1434251264
20:03:49.207    Disk 0 scanning C:\Windows\system32\drivers
20:04:07.689    Service scanning
20:04:45.356    Modules scanning
20:04:45.372    Disk 0 trace - called modules:
20:04:45.396    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys 
20:04:45.408    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80048fa5d0]
20:04:45.420    3 CLASSPNP.SYS[fffff880019bb43f] -> nt!IofCallDriver -> [0xfffffa800487d040]
20:04:45.429    5 amd_xata.sys[fffff880010afd00] -> nt!IofCallDriver -> \Device\0000005b[0xfffffa80047ca060]
20:04:57.900    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
20:04:57.906    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
20:04:58.214    AVAST engine scan C:\Windows
20:05:04.332    AVAST engine scan C:\Windows\system32
20:12:43.638    AVAST engine scan C:\Windows\system32\drivers
20:13:19.326    AVAST engine scan C:\Users\KVogler
20:47:13.058    AVAST engine scan C:\ProgramData
20:57:40.852    Scan finished successfully
23:21:57.910    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
23:21:58.253    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
 
 
aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-10-14 20:02:35
-----------------------------
20:02:35.008    OS Version: Windows x64 6.1.7601 Service Pack 1
20:02:35.008    Number of processors: 2 586 0x603
20:02:35.009    ComputerName: KROSS-HP  UserName: KVogler
20:02:40.930    Initialize success
20:02:40.930    VM: initialized successfully
20:02:41.026    VM: Amd CPU supported 
20:02:42.715    VM: supported disk I/O storport.sys
20:03:26.582    AVAST engine defs: 14101401
20:03:48.735    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005b
20:03:48.742    Disk 0 Vendor: ST375052 HP35 Size: 715404MB BusType: 11
20:03:48.837    Disk 0 MBR read successfully
20:03:48.845    Disk 0 MBR scan
20:03:48.877    Disk 0 unknown MBR code
20:03:48.895    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
20:03:48.911    Disk 0 default boot code
20:03:48.988    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       700217 MB offset 206848
20:03:49.050    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        15085 MB offset 1434251264
20:03:49.207    Disk 0 scanning C:\Windows\system32\drivers
20:04:07.689    Service scanning
20:04:45.356    Modules scanning
20:04:45.372    Disk 0 trace - called modules:
20:04:45.396    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys 
20:04:45.408    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80048fa5d0]
20:04:45.420    3 CLASSPNP.SYS[fffff880019bb43f] -> nt!IofCallDriver -> [0xfffffa800487d040]
20:04:45.429    5 amd_xata.sys[fffff880010afd00] -> nt!IofCallDriver -> \Device\0000005b[0xfffffa80047ca060]
20:04:57.900    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
20:04:57.906    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
20:04:58.214    AVAST engine scan C:\Windows
20:05:04.332    AVAST engine scan C:\Windows\system32
20:12:43.638    AVAST engine scan C:\Windows\system32\drivers
20:13:19.326    AVAST engine scan C:\Users\KVogler
20:47:13.058    AVAST engine scan C:\ProgramData
20:57:40.852    Scan finished successfully
23:21:57.910    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
23:21:58.253    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"
23:22:04.889    Disk 0 MBR has been saved successfully to "C:\Users\KVogler\Desktop\MBR.dat"
23:22:04.889    The log file has been saved successfully to "C:\Users\KVogler\Desktop\aswMBR.txt"

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#32
Teima
Posted 16 October 2014 - 09:28 AM

Teima

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How does your computer appear to be running at the moment?


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#33
mom2dylkay
Posted 16 October 2014 - 10:05 AM

mom2dylkay

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It seems to be running fine?  What antivirus do you suggest I use and also to keep malware from being downloaded?  Thank you!  I have Avira and Malwarebytes Anti-Exploit Free.  What do you suggest for me?  Thank you!


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#34
Teima
Posted 19 October 2014 - 04:55 AM

Teima

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 What antivirus do you suggest I use and also to keep malware from being downloaded?  Thank you!  I have Avira and Malwarebytes Anti-Exploit Free.  What do you suggest for me?  Thank you!

 

 
You're most welcome. Apologies about the small delay. I moved back home from University today. :) At the moment I would keep what you have. Both are excellent pieces of software. Just be sure to keep them updated.
 
Final Advice
 
Congratulations your computer appears to be malware free! 
 
Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.  :)
 

Cleanup with Delfix

 
Please download DelFix by Xplode to your Desktop. Download Link
  • Double-click to run the program;
Note: Windows Vista/7/8 users right-click and choose Run as administrator
  • Make sure that all the boxes are checked;
  • Click Run;
  • A log will be opened after the operation is finished;
  • Copy and Paste it in your next reply
 
Step One
 
Enabling Windows Updates
 
1. Please proceed with clicking "Start" then choosing the "Control Panel" on the left hand window.
 
2. Click the first menu selection named "System and Security".
 
3. Click the next option entitled "Windows Update".
 
4. Now click "Change Settings" which is situated on the left hand side.
 
5. Please make sure that the "Important Updates" box is selected to "Install Updates Automatically". Whilst these updates have been selected to install "Every Day".
 
6. Please also enable the "Recommended Updates" check box if it hasn't already been enabled.
 
7. Click "Ok" once these steps have been followed.
 
 
Other recommendations
 
Please note that prevention is better than any cure. I'll post some recommendations below to further enhance your security.
 

 


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#35
Dakeyras
Posted 21 October 2014 - 05:10 AM

Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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