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USB 3.0 card cannot install intel drivers


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#16
phillpower2

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Considering all update problems have been fixed by Microsoft, there was at least one that could do what happened to you and since has been removed or fixed, for your own security I recommend you turn on the updates and let them be installed. Most updates are patches meant to prevent outside hackers getting in. At the present moment you are at risk of that happening.

 

Nev.

 

Ditto to what Nev has said  :thumbsup:


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#17
terry1966

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sorry for late reply, been busy.

 

yes your system is definitely capable of running a usb 3 pci-e card at or near usb 3 speeds, don't know why it doesn't seem to be working for you at usb3 speeds tho, might be a bad cable or might be something driver related.

 

doubt it's a power supply problem, but can't definitely rule it out even tho i'm 99% positive that's not where the problem is.

 

only thing i can suggest is to try another usb3 cable, if no luck then completely uninstall all drivers and the device from windows, shut down, take it out of the pc, reboot windows, then shut down again and re-fit it (even tho it is a pci-e x1 card, it can fit and work in the larger pci-e slots so maybe try it in one of those instead when re-fitting to see if you get better speeds, don't see why you should but maybe something else to try.), install the driver directly from the manufacturers site and keep your fingers crossed that solves the problem.

 

the reason why the intel driver doesn't work is probably because it is the wrong driver for the hardware, or it just doesn't see it as a usb3 device.

 

have you tried the external hd in your usb2 port and see if it still takes the 2hrs to backup or if it goes back up to 3hrs to do the backup.

if it goes back up to 3hrs in the usb2 port then i'd say usb3 is working fine and that is just the time it takes for whatever reasons to do your backup, and a 1hr saving in time isn't anything to sneeze at anyway. :D

 

definitely update your windows os too, who knows that might even fix the speed problem as well as keeping you safer. ;)

 

:popcorn:

 

this article explains pci express speeds (your motherboard is pci-e 2):- http://www.tested.co...nd-thunderbolt/


Edited by terry1966, 03 October 2014 - 05:59 AM.

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#18
phillpower2

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  • Please download WVCheck by Artellos from one of the mirrors below;

    Artellos.com (exe)
    Artellos.com (zip)

  • After the download, run WVCheck.exe
  • As indicated by the prompt, This program can take a while depending on your hard drive space.
  • Once the program is done, copy the contents of the notepad file as a reply.

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#19
clarky23

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will do....thanks.


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#20
phillpower2

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In addition we should check your voltages from the PSU

 

 

Download Speedfan and install it.  Once it's installed, run the program and post here the information it shows.  The information I want you to post is the stuff that is circled in the example picture I have attached.

If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

 

speedfan.png

 (this is a screenshot from a vista machine)

 

 Download then run HWMonitor and post a screenshot so that we have a comparison to the Speedfan results, details from here

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.


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