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Email Hacked - Infected too? [Solved]


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#16
Naathim

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All is well :)



51a5ce45263de-delfix.png Clean with DelFix

Please download DelFix by Xplode and save it to your desktop.

  • Right-click on 51a5ce45263de-delfix.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Ensure that Remove disinfection tools, Purge system restore and Reset system settings are checked.
  • Push Run.
  • When finished, it will display a notepad report.

Include it for my review.
Please also manually reboot your machine after posting your logfile.


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#17
Naathim

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#18
Naathim

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User returned


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#19
HelpNeeded911

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# DelFix v10.8 - Logfile created 17/10/2014 at 11:05:17
# Updated 29/07/2014 by Xplode
# Username : testaccount - HERDESKTOP
# Operating System : Windows 8.1  (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\TDSSKiller.3.0.0.40_13.10.2014_10.32.12_log.txt
Deleted : C:\TDSSKiller.3.0.0.40_13.10.2014_10.33.13_log.txt
Deleted : HKLM\SOFTWARE\OldTimer Tools

~ Cleaning system restore ...

Deleted : RP #16 [Installed DirectX | 09/30/2014 21:44:28]
Deleted : RP #17 [Configured PowerDVD | 10/08/2014 02:56:46]
Deleted : RP #18 [Revo Uninstaller's restore point - Carbonite | 10/14/2014 22:02:05]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#20
Naathim

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Hello :)

 

 

Could you please update me what issues remain with your machine?


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#21
HelpNeeded911

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Hey there! :D

 

No more major issues except I'm unable to remove the Malwarebytes icon from the desktop for some reason. Although I'm logged in as the administrator (and sole user), I receive the following: You'll need to provide administrator permission to delete this file.

 

Never had this problem before...any idea why?


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#22
Naathim

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Not really. Unless there are some permissions issues.
Run gRaSP, reboot and try again.


gRaSP.png Reset permissions with gRaSP

Please download gRaSP by Azarl and save it to your desktop.
  • Right-click on gRaSP.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Your screen should blink once or twice during the fix.
  • After a couple of seconds your machine may probably lose its network connection, that's normal.
Please reboot your machine after this operation.
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#23
HelpNeeded911

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Strange. I tried this twice, but I receive the same error message when trying to remove the shortcut. I'm able to remove all other shortcuts just fine.


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#24
Naathim

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Odd, I agree. Try to boot up in safe mode and if it go from there.
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#25
HelpNeeded911

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It worked! I was able to delete it just fine in safe mode. Thanks so much! :wave:


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#26
Naathim

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You are welcome! :)



Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

Recommended reading:


icon_exclaim.gif MUST READ - security tips: Keep your computer safe online.
icon_exclaim.gif MUST READ - general maintenance: Slow computer/browser? Check here.




Recommended additional software:


icon_arrow.gif TFC - to clean unneeded temporary files.
icon_arrow.gif Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif McShield - to prevent infections spread by removable media.
icon_arrow.gif CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
icon_arrow.gif Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.


My help is always free, but if you are happy with the help provided and wish to help my fight against malware, please consider making a donation.
All donations are to refund a new HDD to replace the old one, which recently passed away!
btn_donate_SM.gif


Now if you have any other questions, feel free to ask me. Otherwise simply acknowledge my recommendations and this topic will be closed.




Minion-Bye-smaller.jpg


Stay safe,
Naat :)









 


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#27
Naathim

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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