[Ted in FL]

A new user on the computer or on Geeks.  BTW, I an no longer getting e-mail notifications when you respond to this post.  I checked my Geeks settings and they indicate I should be getting them.  I'm also now getting pop up ads on this post...  In any case, I'll see if I can create a new user account on my computer and give it a try.

[Advertisements]

Yes on your computer

[Essexboy]

Yes on your computer

[Ted in FL]

I created a new user account on the computer - Test Admin.  Opened IE and got a message, apparently from McAfee that "your current security settings put you computer at risk,"  I did NOT take the option to fix them.   I was able to download the ADWCleander file and put it in my normal user documents/download folder.

[Essexboy]

OK could you now run AdwCleaner to remove any ad ware and I will have a thunk about how to resolve this last issue

[Essexboy]

OK we may have to transfer the bad user data to the new user to enable all settings to be reset to normal.. Checking that out now

[Ted in FL]

AdwCleaner ran.  This is the log.  Hoping we can fix the current user, but understand if we have to migrate.

 

# AdwCleaner v4.000 - Report created 19/10/2014 at 08:31:37
# DB v2014-10-17.9
# Updated 12/10/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : DelpsRUs - DELL2011DESK
# Running from : C:\Users\DelpsRUs\Documents\DownLoads\Malware tools\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\DelpsRUs\AppData\Roaming\ExpressFiles
Folder Deleted : C:\Windows\Installer\{A0C9DF2B-89B5-4483-8983-18A68200F1B4}
Folder Deleted : C:\ProgramData\SweetIM
Folder Deleted : C:\Program Files (x86)\SweetIM
Folder Deleted : C:\ProgramData\PC Drivers HeadQuarters
Folder Deleted : C:\Users\DelpsRUs\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaojmikegpiepcfdkkjaplodkpfmlo
File Deleted : C:\Users\DelpsRUs\AppData\Local\Temp\Uninstall.exe

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
Key Deleted : HKLM\SOFTWARE\Classes\MediaPlayer.GraphicsUtils
Key Deleted : HKLM\SOFTWARE\Classes\MediaPlayer.GraphicsUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\MgMediaPlayer.GifAnimator
Key Deleted : HKLM\SOFTWARE\Classes\MgMediaPlayer.GifAnimator.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\sim-packages
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetpacksupdatemanager_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SweetIM.exe
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{82AC53B4-164C-4B07-A016-437A8388B81A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A4A0CB15-8465-4F58-A7E5-73084EA2A064}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A439801C-961D-452C-AB42-7848E9CBD289}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4EBB1E2-21F3-4786-8CF4-16EC5925867F}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : HKCU\Software\ExpressFiles
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\ExpressFiles
Key Deleted : HKLM\SOFTWARE\InstallIQ
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{953AA732-9AFB-49C9-84A4-7F96CA0A08DA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A0C9DF2B-89B5-4483-8983-18A68200F1B4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c3e85ee9-5892-4142-b537-bceb3dac4c3d}
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\237AA359BFA99C94484AF769ACA080AD
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\9EE58E3C298524145B73CBBED3CAC4D3
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\B2FD9C0A5B9838449838816A28001F4B
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\237AA359BFA99C94484AF769ACA080AD
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\9EE58E3C298524145B73CBBED3CAC4D3
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\B2FD9C0A5B9838449838816A28001F4B
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\02F47BF73B948514FAACADD8CBBDF37D
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\07D5290CDBDAE4242926B8E6CA650501
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\080D9F5E1E95FEE4794CE438E635239E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08E33F7B61DEFF24BB9673ED7D467636
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E3D8A5B48622A445A7DF73FEFF32C3F
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\12BF94BD06C95F343A77631402B9556A
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1E264E0A5959A1C46BA9175A878B12EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2E6768B6932D112438F047C54D180635
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\34EDDB1BFB3A2D448845F3EFD0F15A43
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\351716A953E21214898904032EAE2E81
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\397C771A7BCAC904697C3EC629ED33ED
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\427EA997C413D1D47907CBFC7B2DB432
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4318DF19719275242801CBE292063A4C
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\45FC115D1FEAEF849A4E1610D6EC8BF0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\46A5861A389ADB844AF89E31BC9DF0A1
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49B0E1A6FF50BBE4289E4E23DE6EA0C7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4CCCAC049F34D0540AAC13011398BEDB
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5C4389D0BFB302C479DE4178BD5D9EBA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5D2B09BDEF4FE54418E6F3373CDBC7AC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\61B65D3397A1FBF4CB1571B5E4F6B5B0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68E8A05C60DD9254591DBD16C94EDDBF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\697E782CF574CC34CBB9566440BA12BC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\69D6A6B2ED56AF24EA6335EAD6E91CA4
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AE27A8613CF7EA4782F2886F67295E5
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\75D5168E5E176C24981B4E5DBD991078
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7CE172051F585E04187BCB97570BFA74
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FFA128C2B0FF414D805FC5627883401
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86A901BA5265452499DCBF719C378EE3
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EDC790504E1834DBC20C9A04328FD2
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8724E58E6C7D00C48A0D4F3345EB2C26
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\88ABD1CD5C40EC84789A7F6EF86DAC5E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\97C3D0F82E712E241A2F969F45E3351C
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\980289C22F80A7C4BB9323DC61255E4E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\98CC8BF5A4A6E6C4ABF7051DDAB8B058
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9A4B7EF3789F871419D9302583B20C15
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9E7F556BF224D804D96A96F0F6344789
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A189D17A469616C4688D23E192996267
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A6C53B0F76C44004A8F36716213017DB
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB676B0E1B9EFA049B9F7DDDA9645734
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B31BBB0B825EDEF45AB0FE7099C68C81
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B471D8D7319336B4CA89374ED0D7B806
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B59F2D8189784CC46A4597F2842480B0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BC30043663AA2CA4DA1DAA9CA5FDCC75
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BD746FB95FB8E5B45BF66BE54D5FD91F
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BF4F885EDEE45644EB1E0C99E0162399
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CCF399FCD6D2D3F46BF02A1378654FC9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CE21F3FD57B244142880EF15A165A156
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D149C1355C98DE24E82CEFBD996FE06A
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D15DAF33C220F91468A1D7D57C31ACD7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D3BA76A44C779424889063D5098ED2D6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D6D0EB9FDBD90C04D92A7E729058F10D
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DB59FDB786388EA4D897F3EE715683AC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DB8DAD19CFBCC2049A4477183787E8C5
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E1C820A74ED67374BA048B52CB3C3804
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E4748F9A4181FCE46A23C13B517B9420
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EC65F200D112357449C8B1BC3CFA03D0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F327D0C73C0973644A21E8CC852267A0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F754C503375A13344B22388E18DFE87E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FA96423FE2B98E248A3B23548D1E22D9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FDC83385E6C239F4C876A77A37DF581D
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\237AA359BFA99C94484AF769ACA080AD
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\9EE58E3C298524145B73CBBED3CAC4D3
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\B2FD9C0A5B9838449838816A28001F4B
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\789034A89BAC50E4782F0A7BDBF75632
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\A97CEC23332751B47BA4B95BAA50C9D0

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [17952 octets] - [19/10/2014 08:21:41]
AdwCleaner[S0].txt - [17351 octets] - [19/10/2014 08:31:37]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [17412 octets] ##########

[Ted in FL]

I haven't allowed McAfee to update security settings on the new user account yet.  Should I do that to make sure it still works before we try any transferring?

[Essexboy]

Yes please, then go back to the original account and see if the same download error appears

[Ted in FL]

OK I have done the following:

In the original user account, DelpsRUs:

  I tested the download.  Same error message

  I disabled the McAfee site check add on: Same error message

  There are a number of other add ons that are still enabled

In the new user account: Test Admin

  I tested the download.  It worked again

  I allowed McAfee to "Fix security settings"

  I tested the download and it still worked.

I went back to the original user account:

  I tested the download.  Same error message - it doesn't work

[Essexboy]

OK it looks like a transference of file data is going to be the quickest way to resolve this


There are fill instructions on the MS site to achieve this
http://windows.micro...e#1TC=windows-7

Under no circumstances transfer the following three files as they will just import the problem to the new user :

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

Once you are happy then the old user can be deleted and the new user renamed to your choice

If you have any problems or queries at all then please shout and I will assist

[Ted in FL]

OK - looks like I have a bunch to do here.  I'll keep you posted.  Until then, THANKS for all of your help.

[Essexboy]

I will keep monitoring every hour or so to see if you need assistance

[Ted in FL]

I'm copying 193GB, so it will take a while.  I copied all except the files noted above, however, I couldn't find ntuser.ini to exclude it.  I did exclued ntuser (no extension).

[Essexboy]

OK that was probably the proper file to exclude

Once you have done the transfer test out the new user

[Ted in FL]

OK - the files copied.  I was able to open the new user account and find data files.  I tested the ADWCleaner download.  It worked.  So, we're good to go from that aspect.  Now, it looks like I need to configure Outlook and get it pointed to the right OST/PST files and mail system.  I'll holler if I need help with that.  Also, I need to figure out how to get my task bar back to the way I use it, i.e. small icons/shortcuts in the bottom, but not the large icons that stack.  I think I have instructions for that somewhere and well ask if I need help.  All of my desktop shortcuts are there. It looks like McAfee launched.  I'm hoping that when I change the account name to my original name (after renaming the original to "old") that Carbonite works, but won't need to copy everything all over again.  I also have back4sure running daily.  Do you know if the task scheduler is transferred or do I need to figure that out again?  Lots of thing to do and possible question, but a very much appreciate your guidance to get me to this point.  Outstanding!  Thanks!!!