Very Slow System- Painfully slow when opening pages or programs

Hi Dr M,

I have been unable to uninstall the extension, I have 3 profiles on thePC and cannot see the F-Secure extension when I go into each profile and check under extensions

Here is the fixlog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version: 19.04.2024 01

Ran by steven (09-05-2024 16:08:21) Run:2

Running from C:\Users\steve\Desktop

Loaded Profiles: steven & Hannah & Gillian

Boot Mode: Normal

==============================================

fixlist content:

*****************

Start::

CreateRestorePoint:

CloseProcesses:

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\MountPoints2: {9674c4fe-ccbc-11e8-8391-7c2a317b0e98} - "F:\unlock.exe" autoplay=true

Task: {8174534F-846C-43D6-9F52-56BA44C95357} - System32\Tasks\EOSv3 Scheduler onLogOn => C:\Users\steve\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe LOGON (No File)

Task: {2DF26393-3B13-41E8-8885-11D78F2F04A9} - System32\Tasks\EOSv3 Scheduler onTime => C:\Users\steve\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe SCHED (No File)

S3 wintun; C:\WINDOWS\System32\drivers\wintun.sys [29592 2022-03-16] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)

S3 WireGuard; C:\WINDOWS\System32\drivers\wireguard.sys [489368 2023-02-22] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)

S3 MpKsl8b4d2d82; \??\C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{B9FF093F-9641-4574-88EB-31266A401FFF}\MpKslDrv.sys [X]

S3 nlwt; C:\WINDOWS\system32\DRIVERS\nlwt.sys [39360 2020-10-30] (TEFINCOM S.A. -> WireGuard LLC)

C:\WINDOWS\system32\DRIVERS\nlwt.sys

C:\WINDOWS\System32\drivers\wintun.sys

C:\WINDOWS\System32\drivers\wireguard.sys

DeleteKey: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2

CMD: DISM /Online /Cleanup-Image /RestoreHealth

CMD: SFC /scannow

EmptyTemp:

End::

*****************

Restore point was successfully created.

Processes closed successfully.

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{9674c4fe-ccbc-11e8-8391-7c2a317b0e98} => removed successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{8174534F-846C-43D6-9F52-56BA44C95357}" => removed successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8174534F-846C-43D6-9F52-56BA44C95357}" => removed successfully

C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onLogOn => moved successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onLogOn" => removed successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2DF26393-3B13-41E8-8885-11D78F2F04A9}" => removed successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2DF26393-3B13-41E8-8885-11D78F2F04A9}" => removed successfully

C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onTime => moved successfully

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onTime" => removed successfully

HKLM\System\CurrentControlSet\Services\wintun => removed successfully

wintun => service removed successfully

HKLM\System\CurrentControlSet\Services\WireGuard => removed successfully

WireGuard => service removed successfully

MpKsl8b4d2d82 => service not found.

HKLM\System\CurrentControlSet\Services\nlwt => removed successfully

nlwt => service removed successfully

C:\WINDOWS\system32\DRIVERS\nlwt.sys => moved successfully

C:\WINDOWS\System32\drivers\wintun.sys => moved successfully

C:\WINDOWS\System32\drivers\wireguard.sys => moved successfully

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2 => removed successfully

========= DISM /Online /Cleanup-Image /RestoreHealth =========

Deployment Image Servicing and Management tool

Version: 10.0.22621.2792

Image Version: 10.0.22631.3447

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The restore operation completed successfully.

The operation completed successfully.

========= End of CMD: =========

========= SFC /scannow =========

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

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Windows Resource Protection found corrupt files and successfully repaired them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.

========= End of CMD: =========

=========== EmptyTemp: ==========

FlushDNS => completed

BITS transfer queue => 1572864 B

DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 37144111 B

Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B

Windows/system/drivers => 5104894 B

Edge => 0 B

Chrome => 191393633 B

Firefox => 0 B

Opera => 0 B

Temp, IE cache, history, cookies, recent:

Default => 0 B

ProgramData => 0 B

Public => 0 B

systemprofile => 0 B

systemprofile32 => 0 B

LocalService => 7490 B

NetworkService => 11000 B

steve => 1059522 B

Hannah => 1782640 B

Gillian => 211840242 B

RecycleBin => 110552 B

EmptyTemp: => 429.2 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 17:05:10 ====

I switched off the PC and then back on and it did appear a bit quicker to get to a usable state

When I switched the power on it took 44 seconds to move from the Acer Logo to a black screen with Please wait on it for a minute and then my desktop appeared and i clicked on Google Browser and it took 1 min 15 seconds for the search box to load and a further 35 secs before it would let me type in the box - hope that makes sense ?

It does appear a bit faster than it was

#16
Steviep

Posted Yesterday, 01:46 PM

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#17
Steviep

Posted Yesterday, 01:46 PM

#18
Steviep

Posted Yesterday, 01:47 PM

#19
DR M

Posted Yesterday, 02:00 PM

#20
DR M

Posted Today, 08:16 AM

#21
Steviep

Posted Today, 11:32 AM

#22
DR M

Posted 3 minutes ago

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Very Slow System- Painfully slow when opening pages or programs

#16 Steviep Posted Yesterday, 01:46 PM

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#17 Steviep Posted Yesterday, 01:46 PM

#18 Steviep Posted Yesterday, 01:47 PM

#19 DR M Posted Yesterday, 02:00 PM

#20 DR M Posted Today, 08:16 AM

#21 Steviep Posted Today, 11:32 AM

#22 DR M Posted 3 minutes ago