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Removal instructions for Health Alert

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#1
Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Health Alert?
 
The Malwarebytes research team has determined that Health Alert is adware. These adware applications display advertisements not originating from the sites you are browsing.
 
How do I know if my computer is affected by Health Alert?
 
You may see this entry in your list of installed programs:
 
warning2.png

and these warnings during install:

main.png

warning1.png
 
How did Health Alert get on my computer?
 
Adware applications use different methods for distributing themselves. This particular one was bundled with other software.
 
How do I remove Health Alert?
 
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Health Alert?
  • No, Malwarebytes' Anti-Malware removes Health Alert completely.
How would the full version of Malwarebytes Anti-Malware help protect me?
 
We hope our application and this guide have helped you eradicate this hijacker.  
 
As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Health Alert adware.  It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.
 

protection1.png


Technical details for experts
 
You will see these signs in a HijackThis log:
O23 - Service: HealthAlert - Rational Thought Solutions LLC - C:\ProgramData\HealthAlert\HealthAlertService.exe
 
 
Alterations made by the installer:
File system details  
---------------------------------------------
    Adds the folder C:\ProgramData\HealthAlert
       Adds the file app.dat"="10/30/2014 8:18 AM, 761665 bytes, A
       Adds the file data.dat"="10/30/2014 8:18 AM, 2048 bytes, A
       Adds the file HealthAlert.dll"="10/30/2014 8:19 AM, 1241472 bytes, A
       Adds the file HealthAlert.exe"="10/30/2014 8:19 AM, 48512 bytes, A
       Adds the file HealthAlert.exe.config"="10/30/2014 8:19 AM, 190 bytes, A
       Adds the file HealthAlert.ico"="10/23/2014 6:53 PM, 112490 bytes, A
       Adds the file HealthAlertService.exe"="10/30/2014 8:18 AM, 2726784 bytes, A
       Adds the file HealthAlertService.exe.config"="10/30/2014 8:18 AM, 189 bytes, A
       Adds the file info.dat"="10/30/2014 8:18 AM, 64 bytes, A
       Adds the file Uninstall.exe"="10/24/2014 12:33 AM, 537472 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\HealthAlert

Registry details  
------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}]
       "ad"="REG_SZ", "trackhealthalert.com"
       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"
       "ip"="REG_SZ", "368"
       "ns"="REG_SZ", "HELA"
       "p"="REG_SZ", "368"
       "v"="REG_SZ", "2.7.46"
       "vp"="REG_SZ", "2.7.46368"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{37f525d0-bccd-eeef-28f1-77a810abd0fb}]
       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"
       "p"="REG_SZ", "368"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5bd243dc-0207-e9e0-182f-f89b99d1991a}]
       "ik"="REG_SZ", "{ce374018-9b06-39f9-da4c-2048eb535d41}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]
       "(Default)"="REG_DWORD", 1
       "v"="REG_DWORD", 1
       "vs"="REG_SZ", "1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}]
       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\HealthAlertService_RASAPI32]
       "ConsoleTracingMask"="REG_DWORD", -65536
       "EnableConsoleTracing"="REG_DWORD", 0
       "EnableFileTracing"="REG_DWORD", 0
       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"
       "FileTracingMask"="REG_DWORD", -65536
       "MaxFileSize"="REG_DWORD", 1048576
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\HealthAlertService_RASMANCS]
       "ConsoleTracingMask"="REG_DWORD", -65536
       "EnableConsoleTracing"="REG_DWORD", 0
       "EnableFileTracing"="REG_DWORD", 0
       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"
       "FileTracingMask"="REG_DWORD", -65536
       "MaxFileSize"="REG_DWORD", 1048576
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HealthAlert]
       "DisplayIcon"="REG_SZ", "C:\ProgramData\HealthAlert\HealthAlert.ico"
       "DisplayName"="REG_SZ", "Health Alert"
       "DisplayVersion"="REG_SZ", "2.7.46"
       "EstimatedSize"="REG_DWORD", 4041
       "HelpLink"="REG_SZ", "http://www.trackhealthalert.com/about.html"
       "InstallDate"="REG_SZ", "20141030"
       "Publisher"="REG_SZ", "Rational Thought Solutions LLC"
       "UninstallString"="REG_SZ", "C:\ProgramData\HealthAlert\uninstall.exe /kb=y /ic=0"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HealthAlert]
       "DependOnService"="REG_MULTI_SZ, "Winmgmt CryptSvc "
       "DisplayName"="REG_SZ", "HealthAlert"
       "ErrorControl"="REG_DWORD", 1
       "FailureActions"="REG_BINARY, <.....................
       "ImagePath"="REG_EXPAND_SZ, ""C:\ProgramData\HealthAlert\HealthAlertService.exe""
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
    [HKEY_CURRENT_USER\Software\AppDataLow\Software\DynConIE]
       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"
    [HKEY_CURRENT_USER\Software\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]
       "(Default)"="REG_DWORD", 1
       "v"="REG_DWORD", 1
       "vs"="REG_SZ", "1"
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/30/2014
Scan Time: 8:23:50 AM
Logfile: mbamHealthAlert.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.30.04
Rootkit Database: v2014.10.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Malwarebytes

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 272515
Time Elapsed: 3 min, 12 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe, 6480, Delete-on-Reboot, [6d6fc8528defa195e318e1f856abfa06]

Modules: 0
(No malicious items detected)

Registry Keys: 5
PUP.Optional.HealthAlert.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\HealthAlert, Quarantined, [6d6fc8528defa195e318e1f856abfa06], 
PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [8d4f3ddd5824e55100a8bdf19d65e61a], 
PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [ecf0fb1f205c1224760101ad8f7334cc], 
PUP.Optional.HealthAlert.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\HealthAlert, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.MultiIE.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DynConIE, Quarantined, [f8e462b87a022412b660b7db9470f50b], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert, Delete-on-Reboot, [786497837ffd55e1b6c557ccd42f27d9], 

Files: 12
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe, Delete-on-Reboot, [6d6fc8528defa195e318e1f856abfa06], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.dll, Quarantined, [825aa1791f5dbc7ac1958b9cd4317a86], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.exe, Quarantined, [d00cf921a0dc5bdb5e9d0bceb1500bf5], 
PUP.Optional.HealthAlert.A, C:\Users\{username}\Desktop\fcda54a27d200606959779f59a4bafbe7da4f1837480aa01d4228d0e2fa96915.exe, Quarantined, [e0fcc1596e0e6ec89eb7c36417ee4eb2], 
PUP.Optional.HealthAlert.A, C:\Users\{username}\AppData\Local\Temp\nssFE9F.tmp\Helper.dll, Quarantined, [c61615050379d85e282d37f0e5205da3], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\app.dat, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\data.dat, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.exe.config, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.ico, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe.config, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\info.dat, Delete-on-Reboot, [786497837ffd55e1b6c557ccd42f27d9], 
PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\Uninstall.exe, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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