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Remove Malware [Solved]


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#1
jbljohn

jbljohn

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I was having trouble with my Yahoo account and was advised by a Geek trying to help me that that the following link I identified is a virus  https.//s.yimg.com/rq/Darla/2-7-5/html/r-sf.html  I have run Malwarebytes Anti Malware and it indicates no issues.   If this is indeed a virus how do I get rid of it?  Thanks!


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#2
Essexboy

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Hi what is the problem with your account

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
jbljohn

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The problem I was having was that when I went to Yahoo.com or Yahoo Mail my screen would jump immediately to an ad that could not be closed.  The problem lasted for several days but now has gone away.  Another Geek suggested I had a virus. Everything is now working fine.  Thanks! 

 


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#4
Essexboy

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OK it appears that Yahoo has been suborned yet again :)

If you are happy I will close this thread
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#5
jbljohn

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Thanks!  OK to close thread.


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#6
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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