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Computer running slow and taking a long time to start up and shut down

Started by sammibear13 , Nov 12 2014 06:44 PM

This topic is locked

#1
sammibear13

Posted 12 November 2014 - 06:44 PM

Member

Member
16 posts

My laptop has been running really slow and takes forever to start up or shut down and surfing the web takes awhile. It also randomly freezes and shuts down.

OTL logfile created on: 11/12/2014 6:21:51 PM - Run 5

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\jamie\Downloads

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.11.9600.17280)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 1.20 Gb Available Physical Memory | 30.63% Memory free

7.83 Gb Paging File | 4.51 Gb Available in Paging File | 57.58% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 449.89 Gb Total Space | 326.12 Gb Free Space | 72.49% Space Free | Partition Type: NTFS

Computer Name: JAMIE-PC | User Name: jamie | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found --

PRC - [2014/11/12 18:21:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\jamie\Downloads\OTL (1).exe

PRC - [2014/07/14 17:21:46 | 001,390,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe

PRC - [2014/07/14 17:21:06 | 001,767,520 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe

PRC - [2013/11/14 05:29:33 | 000,863,184 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

PRC - [2013/06/26 18:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

PRC - [2013/06/26 18:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

PRC - [2013/05/10 01:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

PRC - [2013/03/07 21:32:38 | 000,248,240 | ---- | M] (Facebook) -- C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe

PRC - [2012/06/19 16:21:24 | 001,646,608 | ---- | M] (Rosetta Stone Ltd.) -- C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe

PRC - [2012/06/15 20:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe

PRC - [2012/05/25 03:25:02 | 006,595,928 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe

PRC - [2011/09/01 01:22:18 | 000,169,624 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

PRC - [2011/09/01 01:21:46 | 001,954,456 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\ElementsOrganizerSyncAgent.exe

PRC - [2010/12/20 20:24:38 | 002,656,280 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

PRC - [2010/12/20 20:24:36 | 000,325,656 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

PRC - [2010/09/28 11:32:58 | 000,245,568 | ---- | M] () -- C:\Program Files (x86)\bfgclient\bfggameservices.exe

PRC - [2010/02/28 02:33:14 | 000,077,664 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\OFFICEVIRT.EXE

========== Modules (No Company Name) ==========

MOD - [2014/09/19 18:01:42 | 006,638,592 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Data\990a36a0c7cad639581874b7a2b9f3cf\System.Data.ni.dll

MOD - [2014/09/19 18:00:27 | 012,435,968 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\3f2952ec748f60fbb5deacfc4db0a2a3\System.Windows.Forms.ni.dll

MOD - [2014/09/19 17:59:57 | 001,593,344 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\8b7f86e5a6f0aa23f4b25dfeeaa6b318\System.Drawing.ni.dll

MOD - [2014/09/19 17:59:39 | 005,467,648 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\3fad44f7fd9f6c117eb02265ab63f80d\System.Xml.ni.dll

MOD - [2014/09/19 17:59:33 | 000,978,432 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\5bf56d6064af88d8812a3f78e0dfd376\System.Configuration.ni.dll

MOD - [2014/09/19 17:57:34 | 007,989,760 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System\95854f4f1f37b8eab1b1e3d7103b48ef\System.ni.dll

MOD - [2014/09/19 17:57:23 | 011,497,984 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\38bf604432e1a30c954b2ee40d6a2d1c\mscorlib.ni.dll

MOD - [2014/03/20 16:49:19 | 002,952,704 | ---- | M] () -- C:\windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll

MOD - [2013/11/14 05:29:31 | 000,399,312 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppgooglenaclpluginchrome.dll

MOD - [2013/11/14 05:29:29 | 004,055,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll

MOD - [2013/11/14 05:28:37 | 000,702,416 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libglesv2.dll

MOD - [2013/11/14 05:28:36 | 000,099,792 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libegl.dll

MOD - [2013/11/14 05:28:34 | 001,619,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ffmpegsumo.dll

MOD - [2013/03/07 21:32:40 | 021,014,960 | ---- | M] () -- C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\libcef.dll

MOD - [2013/03/07 21:32:38 | 000,292,272 | ---- | M] () -- C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\CefSharp.dll

MOD - [2013/03/07 21:32:38 | 000,179,632 | ---- | M] () -- C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\CefSharp.WinForms.dll

MOD - [2012/05/25 03:25:00 | 000,921,600 | ---- | M] () -- C:\Program Files (x86)\Yahoo!\Messenger\yui.dll

MOD - [2012/05/25 03:25:00 | 000,078,336 | ---- | M] () -- C:\Program Files (x86)\Yahoo!\Messenger\pcre.dll

MOD - [2011/11/01 23:26:32 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll

MOD - [2011/11/01 23:26:12 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

MOD - [2011/09/01 01:27:36 | 000,286,360 | ---- | M] () -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\QtPlugins\imageformats\qjpeg4.dll

MOD - [2011/09/01 01:22:38 | 010,729,624 | ---- | M] () -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\QtGui4.dll

MOD - [2011/09/01 01:22:34 | 003,040,920 | ---- | M] () -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\QtCore4.dll

MOD - [2010/09/28 11:32:58 | 000,245,568 | ---- | M] () -- C:\Program Files (x86)\bfgclient\bfggameservices.exe

MOD - [2010/09/28 11:32:56 | 001,447,744 | ---- | M] () -- C:\Program Files (x86)\bfgclient\bfgcommon.dll

MOD - [2010/02/28 02:33:14 | 000,077,664 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\OFFICEVIRT.EXE

========== Services (SafeList) ==========

SRV:64bit: - [2014/08/18 16:03:37 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)

SRV:64bit: - [2013/05/26 23:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV:64bit: - [2011/07/01 13:46:14 | 000,828,856 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)

SRV:64bit: - [2011/06/09 23:10:00 | 000,138,152 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)

SRV:64bit: - [2011/05/24 11:58:12 | 000,294,848 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)

SRV:64bit: - [2011/05/17 16:34:18 | 000,574,896 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)

SRV:64bit: - [2010/10/20 16:41:00 | 000,138,656 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)

SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)

SRV - [2014/11/12 18:04:13 | 000,267,440 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)

SRV - [2014/11/03 01:30:34 | 003,054,552 | ---- | M] (Client Connect LTD) [Auto | Stopped] -- C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe -- (CltMngSvc)

SRV - [2014/07/14 17:21:46 | 001,390,176 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe -- (c2cautoupdatesvc)

SRV - [2014/07/14 17:21:06 | 001,767,520 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe -- (c2cpnrsvc)

SRV - [2014/03/20 16:49:18 | 000,067,224 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

SRV - [2013/12/20 17:31:10 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)

SRV - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2013/06/26 18:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)

SRV - [2013/06/26 18:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)

SRV - [2013/05/10 01:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)

SRV - [2012/06/19 16:21:24 | 001,646,608 | ---- | M] (Rosetta Stone Ltd.) [Auto | Running] -- C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe -- (RosettaStoneDaemon)

SRV - [2012/06/15 20:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe -- (NIS)

SRV - [2012/03/15 15:35:15 | 001,045,256 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)

SRV - [2011/09/01 01:22:18 | 000,169,624 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor10.0)

SRV - [2011/07/11 19:16:06 | 000,057,216 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)

SRV - [2010/12/20 20:24:38 | 002,656,280 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)

SRV - [2010/12/20 20:24:36 | 000,325,656 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)

SRV - [2010/10/12 11:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2014/01/22 07:52:10 | 000,206,080 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssudmdm.sys -- (ssudmdm)

DRV:64bit: - [2014/01/22 07:52:10 | 000,108,800 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssudbus.sys -- (dg_ssudbus)

DRV:64bit: - [2013/06/26 18:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)

DRV:64bit: - [2013/06/26 18:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)

DRV:64bit: - [2013/06/26 18:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)

DRV:64bit: - [2013/06/26 18:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)

DRV:64bit: - [2012/12/13 13:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)

DRV:64bit: - [2012/08/21 12:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

DRV:64bit: - [2012/07/05 20:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtspx64.sys -- (SRTSPX)

DRV:64bit: - [2012/07/05 20:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtsp64.sys -- (SRTSP)

DRV:64bit: - [2012/06/06 22:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ccsetx64.sys -- (ccSet_NIS)

DRV:64bit: - [2012/05/21 19:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symefa64.sys -- (SymEFA)

DRV:64bit: - [2012/04/17 20:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symnets.sys -- (SymNetS)

DRV:64bit: - [2012/04/17 19:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ironx64.sys -- (SymIRON)

DRV:64bit: - [2012/03/26 14:50:31 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)

DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2011/08/01 14:59:06 | 000,045,416 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\point64.sys -- (Point64)

DRV:64bit: - [2011/07/28 17:37:10 | 000,052,584 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d)

DRV:64bit: - [2011/05/13 03:21:04 | 000,177,640 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdm.sys -- (ssadmdm)

DRV:64bit: - [2011/05/13 03:21:02 | 000,157,672 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadbus.sys -- (ssadbus)

DRV:64bit: - [2011/05/13 03:21:02 | 000,036,328 | ---- | M] (Google Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadadb.sys -- (androidusb)

DRV:64bit: - [2011/05/13 03:21:02 | 000,016,872 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdfl.sys -- (ssadmdfl)

DRV:64bit: - [2011/04/04 22:10:14 | 012,262,624 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)

DRV:64bit: - [2011/03/11 00:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2011/03/11 00:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2011/02/08 21:07:00 | 000,038,096 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)

DRV:64bit: - [2011/02/03 21:59:06 | 001,413,680 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)

DRV:64bit: - [2011/01/13 21:58:30 | 000,413,800 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)

DRV:64bit: - [2011/01/12 19:51:44 | 000,439,320 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)

DRV:64bit: - [2010/11/20 21:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2010/11/20 21:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2010/11/20 21:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)

DRV:64bit: - [2010/11/02 18:48:38 | 001,103,464 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)

DRV:64bit: - [2010/10/29 18:11:42 | 000,250,984 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)

DRV:64bit: - [2010/10/19 18:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)

DRV:64bit: - [2010/10/15 03:28:16 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)

DRV:64bit: - [2010/03/19 02:00:00 | 000,055,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)

DRV:64bit: - [2009/11/02 10:16:50 | 000,033,736 | ---- | M] (HTC, Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ANDROIDUSB.sys -- (HTCAND64)

DRV:64bit: - [2009/07/30 22:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)

DRV:64bit: - [2009/07/14 17:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)

DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/06/24 17:36:48 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)

DRV:64bit: - [2009/06/19 21:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)

DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV - [2013/12/17 18:32:10 | 001,526,488 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20140110.001\BHDrvx64.sys -- (BHDrvx64)

DRV - [2013/12/16 12:15:57 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20140114.009\ex64.sys -- (NAVEX15)

DRV - [2013/12/16 12:15:57 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)

DRV - [2013/12/16 12:15:57 | 000,137,648 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)

DRV - [2013/12/16 12:15:57 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20140114.009\eng64.sys -- (NAVENG)

DRV - [2013/12/13 20:19:30 | 000,521,944 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20140114.001\IDSviA64.sys -- (IDSVia64)

DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}}

IE:64bit: - HKLM\..\SearchScopes\{{67A2568C-7A0A-4EED-AECC-B5405DE63B64}}: "URL" = http://www.google.co...ng}&rlz=1I7TSNO

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?ilc=8

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.trovi.com...BC8048E27&SSPV=

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com

IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultEngine: "Yahoo"

FF - prefs.js..browser.search.defaultengine: "Google"

FF - prefs.js..browser.search.defaultenginename: "Trovi search"

FF - prefs.js..browser.search.defaultthis.engineName: ""

FF - prefs.js..browser.search.order.3: "Bing "

FF - prefs.js..browser.search.param.yahoo-fr: "chrf-msgr"

FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "chrf-msgr"

FF - prefs.js..browser.search.param.yahoo-type: ""

FF - prefs.js..browser.search.selectedEngine: "Trovi search"

FF - prefs.js..browser.search.update: false

FF - prefs.js..browser.search.useDBForOrder: "false"

FF - prefs.js..browser.startup.homepage: "http://www.trovi.com...C8048E27&SSPV="

FF - prefs.js..extensions.enabledAddons: %7BBBDA0591-3099-440a-AA10-41764D9DB4DB%7D:12.0.4.5%20-%201

FF - prefs.js..extensions.enabledAddons: %7B2D3F3651-74B9-4795-BDEC-6DA2F431CB62%7D:2012.5.20.2

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)

FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll ()

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKCU\Software\MozillaPlugins\@Skype Limited.com/Facebook Video Calling Plugin: C:\Users\jamie\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)

FF - HKCU\Software\MozillaPlugins\facebook.com/fbDesktopPlugin: C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll (Facebook, Inc.)

FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\IPSFF [2013/12/16 12:17:13 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\coFFPlgn\ [2014/11/12 18:09:34 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/08/21 22:32:58 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/08/09 10:57:13 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 26.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/08/21 22:32:58 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 26.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/08/09 10:57:13 | 000,000,000 | ---D | M]

[2013/02/21 23:16:51 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jamie\AppData\Roaming\mozilla\Extensions

[2014/06/26 13:16:24 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jamie\AppData\Roaming\mozilla\Firefox\Profiles\vbu0iepz.default\extensions

[2014/11/12 18:06:35 | 000,000,900 | ---- | M] () -- C:\Users\jamie\AppData\Roaming\mozilla\firefox\profiles\vbu0iepz.default\searchplugins\trovi-search.xml

[2013/11/27 00:53:48 | 000,007,716 | ---- | M] () -- C:\Users\jamie\AppData\Roaming\mozilla\firefox\profiles\vbu0iepz.default\searchplugins\yahoo.xml

[2014/01/24 13:58:34 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2013/11/14 13:44:50 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

[2014/08/03 21:08:35 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions

[2013/11/14 13:44:50 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

[2013/12/20 17:31:12 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

[2014/11/12 18:09:34 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\COFFPLGN

[2013/12/16 12:17:13 | 000,000,000 | ---D | M] (Norton Vulnerability Protection) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\IPSFF

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},

CHR - homepage: http://start.toshiba.com/?cid=C001B2Y

CHR - Extension: Google Drive = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\

CHR - Extension: YouTube = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\

CHR - Extension: Google Search = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Livewith.us = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\gabnadooadcjfipfnlbahegodlngadmk\1.0.4_0\

CHR - Extension: Kindle Cloud Reader = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdipabjmbhpdkjaihfjoikhjjeneebd\1.7.0.1_1\

CHR - Extension: ViAoudioX = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ifnmkpbdihegdejpohaaenfinbciohpj\1.3\

CHR - Extension: Google Wallet = C:\Users\jamie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\

O1 HOSTS File: ([2014/01/21 18:28:06 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts

O1 - Hosts: 127.0.0.1 localhost

O1 - Hosts: ::1 localhost

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2:64bit: - BHO: (Skype Click to Call for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)

O2:64bit: - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)

O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)

O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)

O2 - BHO: (Skype Click to Call for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)

O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)

O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)

O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [IntelliPoint] c:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4:64bit: - HKLM..\Run: [TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)

O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)

O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe (Toshiba)

O4 - HKLM..\Run: [ToshibaAppPlace] C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe (Toshiba)

O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)

O4 - HKLM..\Run: [TSleepSrv] C:\Program Files (x86)\Toshiba\TOSHIBA Sleep Utility\TSleepSrv.exe (TOSHIBA)

O4 - HKCU..\Run: [CAHeadless] C:\Program Files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe (Adobe Systems Incorporated)

O4 - HKCU..\Run: [Facebook Update] C:\Users\jamie\AppData\Local\Facebook\Update\FacebookUpdate.exe (Facebook Inc.)

O4 - HKCU..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)

O4 - HKCU..\Run: [PhotoshopElements8SyncAgent] C:\Program Files (x86)\Adobe\Elements 10 Organizer\ElementsOrganizerSyncAgent.exe (Adobe Systems Incorporated)

O4 - Startup: C:\Users\jamie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Facebook Messenger.lnk = C:\Users\jamie\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe (Facebook)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLowDiskSpaceChecks = 0

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149

O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200 File not found

O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\windows\SysWow64\GPhotos.scr (Google Inc.)

O9:64bit: - Extra Button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)

O9 - Extra Button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_25)

O16 - DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_25)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_25)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{97ACE74D-4D8A-4DE7-8CFB-AD6147B5105E}: DhcpNameServer = 192.168.1.1

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18:64bit: - Protocol\Handler\skypec2c {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O18:64bit: - Protocol\Handler\wlpg - No CLSID value found

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skypec2c {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)

O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll) - C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (Client Connect LTD)

O20:64bit: - AppInit_DLLs: (Results Results) - File not found

O20 - AppInit_DLLs: (C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll) - C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (Client Connect LTD)

O20 - AppInit_DLLs: (gpsort.dll) - File not found

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2014/11/12 18:33:37 | 000,783,464 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI

[2014/11/12 18:33:37 | 000,663,102 | ---- | M] () -- C:\windows\SysNative\perfh009.dat

[2014/11/12 18:33:37 | 000,122,680 | ---- | M] () -- C:\windows\SysNative\perfc009.dat

[2014/11/12 18:30:19 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat

[2014/11/12 18:17:56 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2014/11/12 18:17:56 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2014/11/12 18:09:32 | 000,000,894 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job

[2014/11/12 18:08:48 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job

[2014/11/12 18:08:13 | 3151,998,976 | -HS- | M] () -- C:\hiberfil.sys

[2014/11/12 18:06:34 | 000,000,906 | ---- | M] () -- C:\windows\tasks\FacebookUpdateTaskUserS-1-5-21-616220210-2893212370-668484251-1001Core.job

[2014/11/12 18:03:40 | 000,000,928 | ---- | M] () -- C:\windows\tasks\FacebookUpdateTaskUserS-1-5-21-616220210-2893212370-668484251-1001UA.job

[2014/11/12 18:03:40 | 000,000,898 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job

[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2014/01/07 20:43:13 | 000,000,000 | ---- | C] () -- C:\windows\iPlayer.INI

[2012/09/25 17:48:20 | 000,001,457 | ---- | C] () -- C:\Users\jamie\.recently-used.xbel

[2012/09/03 14:33:59 | 000,008,192 | ---- | C] () -- C:\Users\jamie\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2012/08/30 07:59:22 | 000,030,858 | ---- | C] () -- C:\Users\jamie\AppData\Roaming\DreamCalc DC4G.dat

========== ZeroAccess Check ==========

[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2014/06/24 20:05:42 | 014,175,744 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2014/06/24 19:41:30 | 012,874,240 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 19:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 21:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 19:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/01/22 14:49:00 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\.minecraft

[2014/09/07 23:30:39 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Battle.net

[2014/01/29 00:29:29 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Big Fish Games

[2011/12/28 01:44:27 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Book Place

[2012/08/30 10:52:07 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\com.connectionsEducation.activityTracker

[2012/09/25 17:54:08 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\gtk-2.0

[2012/09/03 14:27:01 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\MusicNet

[2012/09/26 09:58:28 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\No Company Name

[2012/07/08 16:45:47 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\ooVoo Details

[2013/12/31 15:38:47 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Open Download Manager

[2014/08/26 14:37:26 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\SoftGrid Client

[2013/02/21 23:29:31 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\TFP

[2011/12/25 09:43:39 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Tific

[2011/12/25 09:38:26 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Toshiba

[2012/01/13 16:50:55 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\TP

[2013/04/10 22:14:27 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\TuneUp Software

[2012/09/28 15:34:59 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\WildTangent

[2011/12/25 09:35:49 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\WinBatch

[2012/08/13 08:38:32 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\Windows Live Writer

[2013/08/19 15:28:18 | 000,000,000 | ---D | M] -- C:\Users\jamie\AppData\Roaming\YScienceLabs

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 192 bytes -> C:\ProgramData\TEMP:1A15E356

@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:E369BDA7

< End of report >

#2
zep516

Posted 12 November 2014 - 07:10 PM

Trusted Helper

Malware Removal
8,093 posts

Hello,

Please delete your copy of OTL and redownload it following these instructions below. I want this downloaded to the DESKTOP, No running things from the downloads folder like you have it now OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\jamie\Downloads Post both log reports please...

First

Please RE- download OTL to your Desktop

Double click on the to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox
and
Check the option for All under the Extra Registry section
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic

OTL.txt <-- Will be opened, maximized
Extras.txt <-- Will be minimized on task bar.

Please post the contents of both OTL.txt and Extras.txt files in your next reply.

Thanks
Joe

#3
sammibear13

Posted 13 November 2014 - 01:43 PM

Member

Topic Starter
Member
16 posts

Thanks Joe! Here you go!

OTL logfile created on: 11/13/2014 9:40:44 AM - Run 7

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\jamie\Downloads

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.11.9600.17280)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 1.49 Gb Available Physical Memory | 38.14% Memory free

7.83 Gb Paging File | 5.08 Gb Available in Paging File | 64.93% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 449.89 Gb Total Space | 325.51 Gb Free Space | 72.35% Space Free | Partition Type: NTFS

Computer Name: JAMIE-PC | User Name: jamie | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/11/12 19:42:49 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\jamie\Downloads\OTL.exe

PRC - [2014/11/03 01:30:34 | 005,650,904 | ---- | M] (Client Connect LTD) -- C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe

PRC - [2014/11/03 01:30:34 | 003,054,552 | ---- | M] (Client Connect LTD) -- C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe