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have tried everything I know of and I am ready to give up [Solved]


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#76
nonosma

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 01-12-2014
Ran by Myriam at 2014-12-02 10:02:28 Run:3
Running from C:\Users\Myriam.home-PC.000\Desktop
Loaded Profile: Myriam (Available profiles: Noah & Brian & nightmare feast & Myriam & DefaultAppPool)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
Task: {808A3C4E-0C77-412A-9C3E-BFA3C0613362} - \RunAsStdUser Task No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:56E2E879
C:\Program Files (x86)\SpywareGuard
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PogoDGC
C:\Program Files (x86)\SpywareBlaster
C:\Users\Nathalie\PenTablet_5.2.4-6.exe
C:\Users\Noah\jagex_cl_runescape_LIVE.dat
C:\Users\Noah\random.dat
cmd: sc config wscsvc start= delayed-auto
cmd: sc start wscsvc
EmptyTemp:
end
*****************
 
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{808A3C4E-0C77-412A-9C3E-BFA3C0613362}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{808A3C4E-0C77-412A-9C3E-BFA3C0613362}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\RunAsStdUser Task" => Key not found.
C:\ProgramData\Temp => ":56E2E879" ADS removed successfully.
C:\Program Files (x86)\SpywareGuard => Moved successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PogoDGC => Moved successfully.
C:\Program Files (x86)\SpywareBlaster => Moved successfully.
C:\Users\Nathalie\PenTablet_5.2.4-6.exe => Moved successfully.
C:\Users\Noah\jagex_cl_runescape_LIVE.dat => Moved successfully.
C:\Users\Noah\random.dat => Moved successfully.
 
=========  sc config wscsvc start= delayed-auto =========
 
[SC] ChangeServiceConfig SUCCESS
 
========= End of CMD: =========
 
 
=========  sc start wscsvc =========
 
[SC] StartService FAILED 1056:
 
An instance of the service is already running.
 
 
========= End of CMD: =========
 
EmptyTemp: => Removed 56.4 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog ===

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#77
BrianDrab

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Excellent. After you've removed programs/data and then defragged let me know how your machine is and we'll go from there. If you are uncertain where the majority of the space is that is being taken up I've personally used two free tools that make it very easy to see. They are https://windirstat.info/ and http://www.jam-softw.../treesize_free/.

 

Thought it may be helpful for you. Thanks.

 

 


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#78
nonosma

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i defragged last night, but I have no idea how much space I got back.


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#79
BrianDrab

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i defragged last night, but I have no idea how much space I got back.

 

Just to be clear, defragging doesn't give you disk space back. It's the actual deletion of data that does. What defragging does is puts all the pieces of your data together so that there are no fragments. Using an example, let's say that you have a Word document. You save the Word document to your computer and your computer decides that it needs to store it in 20 fragments. Ideally you would want your Word document to be stored in all in the same place on the disk but this doesn't always happen (especially when you are low on disk space). If your Word document needs 4 blocks of space on disk, you would prefer it use block 1, 2, 3 & 4 for example. But in reality it may use block 1, 97, 200, 500. What defragging does is puts those blocks in sequential order again which makes retrieving and saving to the file much faster. Hopefully that explanation helped.

 

Now if you want to see how much space you have please do the following.

 

1. Click your Start button and choose Computer. 

MyComputer.JPG

 

2. You should then see the amount of space free and total size of your hard drive as shown below.

FreeSpace.JPG


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#80
nonosma

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ok, I got rid of alot of stuff and I'm at 75.3 gb free of 920 gb

is that ok? or do I need to do more?

the problem I'm having is that I don't know what everything is, but I am looking it up online and getting rid of empty files.

gonna defrag now and see how it goes.


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#81
nonosma

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i just got rid of a bunch more stuff and the free gb is lowered?

also the line next to drive C turned red instead of green.

what happened?


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#82
BrianDrab

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ok, I got rid of alot of stuff and I'm at 75.3 gb free of 920 gb

is that ok? or do I need to do more?

 

 

75.3 GB is still way too low. It's only about 8% and you need at least 15% (138GB).

the problem I'm having is that I don't know what everything is, but I am looking it up online and getting rid of empty files.

gonna defrag now and see how it goes.

 

I can help you determine what you can get rid of if need be.

 

i just got rid of a bunch more stuff and the free gb is lowered?

also the line next to drive C turned red instead of green.

what happened?

 

 

Did you empty your recycle bin? You can right-click on the recycle bin on your desktop and choose Empty Recycle Bin. Then check the space.


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#83
nonosma

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i apologize for being a pain, but why did the amount of space go down instead of up?

also, I did get rid of quite a few things that should have freed up more space, but are still showing up as

still installed.


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#84
BrianDrab

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i apologize for being a pain, but why did the amount of space go down instead of up?

 

When you delete files, by default, it doesn't free up space, it simply moves to the recycle bin. So that coupled with temporary files that may get created while moving this data could case the space to go down. You were at 75.3GB free. How much did it go down? 

 

 

Also did you empty your recycle bin and then recheck the space free?


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#85
BrianDrab

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i apologize for being a pain

 

 

Also, no worries. You're no pain at all. Part of what we like to do here is educate as well.


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#86
nonosma

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went from 75 to 68. yes I emptied the recycle bin but the number didn't change


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#87
nonosma

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i restarted the computer just now, but nothing changed.


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#88
nonosma

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I got rid of alot of bloatware that I didn't use as well.


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#89
BrianDrab

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Interesting...that's a lot of space. It's always possible that if you were uninstalling programs that restore points were being created. Hard to tell without looking at some data. Let's do the following to take a look at where the space is distributed throughout your drive.

 

1. Download WinDirStat to your desktop. When you click the link it will bring you to a page that says Download WinDirStat  Windows Installer. Please click this link to download.

2. Go ahead and double-click the file and install. Accept all defaults.

3. When you are finished the program will open. Click OK to continue and it will scan your drive.

4. When the scan is finished, the top of the program will look similar to the following.

WinDirStat.JPG

 

5. If you know how to take a screen shot and attach please do. If not, simply reply back with the top 4 items and let me know the Percent and Size. So for example, in my screen shot above what you would reply back with is the following....

 

Windows 69.4% 23.3 GB

Users 10.5% 3.5 GB

<Files> 7.8% 2.6 GB

Program Files (x86) 3.7% 1.2 GB


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#90
nonosma

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users                67.6%   172.0 GB   78,034 items  72,831 files    5,203 subdirs

program files   16.3%    41.4 GB    83,611 items  76,434 files    7,177 subdirs

windows             9.5%    24.2 GB    113,146 items   93,802 files  19,344 sibdirs

program data    2.7%       6.9 GB     15,805,items    14,143 files   1,662 subdirs


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