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have tried everything I know of and I am ready to give up [Solved]


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#106
nonosma

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try attaching again.


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#107
nonosma

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wouldn't save post, maybe to long? I don't know, but I attached it.


Edited by nonosma, 04 December 2014 - 03:15 PM.

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#108
nonosma

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https://www.sendspace.com/file/5ufli9


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#109
BrianDrab

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That worked, thanks. I needed to verify what was in the folders. You have a lot of music and I'm assuming you want to keep all of that. You also have a Star Trek game which is 8 GB. I'm assuming you want to keep that too.

 

My fix had an error in it so I couldn't see the contents of your desktop. Do you happen to know what is taking up 57 GB on your desktop? Do you have a folder full of a lot of files on your desktop?


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#110
nonosma

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i'm gonna assume it would be my custom content files for the sims 3. I'm going though that one as wee speak treying to get rid of some. there are 1,575 or so file in there. Oh, and alot of my music is crap, so I can gt rid of alot of that too. In fact, I'd rather start  all over with my music. So I can just delete the majority of it. I just deleted over 2000 files of junk music.


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#111
BrianDrab

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OK, how much space do you have left now?


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#112
nonosma

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87.6

how does it keep going down? I keep deleting stuff, the space should get bigger, not smaller.

i just deleted 3375 files.

emptied recycle bin now at 102gb free


Edited by nonosma, 04 December 2014 - 06:53 PM.

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#113
BrianDrab

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Something doesn't make sense with regards to your disk space. Can you do the following please?

 

1. Open up WinDirStat again by double-clicking the shortcut on your desktop.

2. The first screen that appears should show your C:\ drive listed with the Total and Free space listed. Please reply back with what the Total says and what the Free says.

WinDirStatCheck.JPG

 

3. You can then close this program.

 

Thank you.


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#114
nonosma

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total 920.6           free102.9


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#115
BrianDrab

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Let's verify another thing.

 

Verify System Protection Settings

1. Click the Start Orb in the lower left of the screen.

2. Right-click on Computer and then left click on Properties.

SystemProperties.JPG

 

3. Click the System Protection link on the left side of the screen.

SystemProtectionLink.JPG

 

4. Click the Configure button on the System Properties window that opened.

ConfigureSystemProperties.JPG

 

5. Please reply back with the following three pieces of information.

 a) Which of the three Restore Settings are selected?

 b) What is the Current Usage of Disk Space?

 c) What is the Max Percent and Usage?

SystemProtectionSettings.JPG

 

6. You may close out of these screens now.

 

 

Thank you.


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#116
nonosma

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restore system settings

current usage 172.67gb

max usage set at 50% 460.32gb


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#117
BrianDrab

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Wow! There's a big chuck of space. The max being set at 50% is way too high to be practical for your machine. I'll put some instructions/recommendations together for you and be back with you tomorrow. I'm hoping that tomorrow your disk space issues will be resolved and we can move on and gain closure to this case.

 

Thank you for the information.

 

 


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#118
BrianDrab

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As mentioned, for the size of your hard drive and how full it is, the System Restore settings aren't practical. Windows 7 creates backups (called Previous Versions) of your files any time a restore point is created. Restore points can be created manually or automatically by Windows. For example, if 7 days has gone by and no restore point has been created, Windows will do it automatically. Your current settings will allow (if enough space) half of your drive to be used for nothing but backups.

 

My recommendation is to decrease this to about 5%. Please follow the instructions below.

 

Step#1 - Change System Protection Settings

1. Click the Start Orb in the lower left of the screen.

2. Right-click on Computer and then left click on Properties.

SystemProperties.JPG

 

3. Click the System Protection link on the left side of the screen.

SystemProtectionLink.JPG

 

4. Click the Configure button on the System Properties window that opened.

ConfigureSystemProperties.JPG

 

5. Move the Max Usage slider from 50% to 5%.

DiskSpaceUsage.JPG

 

6. Then click the OK button to exit the System Protection Screen. Click OK again to exit the System Properties screen.

 

 

 

Step#2 - Reclaim Restore Point Space

1. Click the Start Orb in the lower left corner of your screen.

2. Type disk cleanup in the search box. Click Disk Cleanup in the search results.

DiskCleanup.JPG

 

3. Once the program opens, click the Clean up system files button.

CleanUpSystemFilesButton.JPG

 

4. Disk Cleanup will need a minute or two to calculate how much space will be reclaimed. Let it run.

Calculating.JPG

 

5. Now click the More Options tab and then click the Clean Up button within the section named System Restore and Shadow Copies.

MoreOptions.JPG

 

 

6. You will get a message asking if you wish to delete all but the most recent restore point. Please click Delete.

7. Click on the OK button on the Disk Cleanup screen and you will get a message asking if you wish to permanently delete these files. Click the Delete Files button.

8. You will see the progress of the Disk Cleanup utility.

CleaningUp.JPG

 

9. Disk Cleanup will close when done.

 

 

After this is complete, let me know how much free space you now have.


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#119
nonosma

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255gb


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#120
BrianDrab

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Sweet. Now we have enough to continue on. Is there anything else you need assistance with? I know you mentioned that your machine was a little sluggish but we needed to clear up space. Has it improved?

 

Thank you.


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