I was working on laptop this weekend. Several ads popped up then the ads were out of control. I only clicked to close the ads. I researched and deleted the programs that installed the ads and ran Anti Malwarebytes. During this time the screen began having lines on it and display issues. I thought it was a separate issue and when moving screen on hinge, it went away.
After cleaning laptop with Malwarebytes, things were back to normal. Laptop got put away and my husband got it out today to only find a white screen. No sound. No startup window. No cursor. Just a white screen.
Watched tutorial on how to take screen apart and check connection issues. We found everything in tact. Then I discovered on a video it could be a Trojan virus. But the laptop doesn't boot up at all, so doesn't seem to be the same issue as described on those tutorials.
But I'm unsure what to do next since I'm unable to get anything on the screen.
Suggestions would be greatly appreciated.