Laptop still performing poorly after Malwarebytes/Avast removes 1,000s
#16
Posted 10 December 2014 - 08:38 AM
#17
Posted 10 December 2014 - 09:09 AM
Okay, Sorry about the delay it scanned all night. Here is the detected threat reports. I skipped treating each one. I will go on to start the rest of your instructions now.
#18
Posted 10 December 2014 - 09:40 AM
My program doesn't have a Manual Scan option (oddlly, in reports it has Manual Disinfection option):
#19
Posted 10 December 2014 - 09:50 AM
Darn they have changed the programme
OK I will run a quick check for a replacement
#20
Posted 10 December 2014 - 09:55 AM
Could you follow the instructions on the page to create the log. I will work on a set of instructions for this now but rather than keep you waiting
You will need to attach KL_syscure.zip
#21
Posted 10 December 2014 - 11:44 AM
.
Attached Files
#22
Posted 10 December 2014 - 12:11 PM
Could you let me know how it is running on completion
Open AVZ as before
Click "File" > "Custom scripts"
A dialogue will open
Copy and paste the following script into the marked space
Script for insertion :
begin
DeleteFile('');C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini
QuarantineFile('C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini','');
DeleteService('SymELAM');
StopService('SymELAM');
BC_DeleteSvc('SymELAM');
DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SymELAM.sys','32');
BC_DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SymELAM.sys');
DeleteFile('C:\Program Files (x86)\Mobogenie3\Mobogenie.exe','32');
BC_DeleteFile('C:\Program Files (x86)\Mobogenie3\Mobogenie.exe');
DeleteFile('C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini','32');
BC_DeleteFile('C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini');
DeleteFile('C:\WINDOWS\system32\drivers\NIS\1405000.01C\SYMEFA64.SYS','32');
BC_DeleteFile('C:\WINDOWS\system32\drivers\NIS\1405000.01C\SYMEFA64.SYS');
DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SRTSP64.SYS','32');
BC_DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SRTSP64.SYS');
DeleteFile('C:\WINDOWS\system32\drivers\NdisImPlatform.sys','32');
BC_DeleteFile('C:\WINDOWS\system32\drivers\NdisImPlatform.sys');
BC_ImportDeletedList;
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.
Ensure that you copy from begin to end
#23
Posted 10 December 2014 - 12:27 PM
Oddly, I've noticed it's running even better now. I don't know what's happening while we're working so I can't explain it.
Okay, so I pasted the script & selected "Run". Here is the error . I didn't proceed.
Edited by Aaron Beleven, 10 December 2014 - 12:31 PM.
#24
Posted 10 December 2014 - 01:27 PM
Open AVZ as before
Click "File" > "Custom scripts"
A dialogue will open
Copy and paste the following script into the marked space then press run
Script for insertion :
begin StopService('SymELAM'); BC_DeleteSvc('SymELAM'); DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SymELAM.sys','32'); BC_DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SymELAM.sys'); DeleteFile('C:\Program Files (x86)\Mobogenie3\Mobogenie.exe','32'); BC_DeleteFile('C:\Program Files (x86)\Mobogenie3\Mobogenie.exe'); DeleteFile('C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini','32'); BC_DeleteFile('C:\Users\Kevon\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop (1).ini'); DeleteFile('C:\WINDOWS\system32\drivers\NIS\1405000.01C\SYMEFA64.SYS','32'); BC_DeleteFile('C:\WINDOWS\system32\drivers\NIS\1405000.01C\SYMEFA64.SYS'); DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SRTSP64.SYS','32'); BC_DeleteFile('C:\WINDOWS\system32\drivers\NISx64\1405000.01C\SRTSP64.SYS'); DeleteFile('C:\WINDOWS\system32\drivers\NdisImPlatform.sys','32'); BC_DeleteFile('C:\WINDOWS\system32\drivers\NdisImPlatform.sys'); BC_ImportDeletedList; BC_ImportAll; ExecuteSysClean; BC_Activate; RebootWindows(true); end.Ensure that you copy from begin to end
#25
Posted 10 December 2014 - 01:56 PM
It's running better & doesn't feel laggy. Just old & slow in an old machine sort of way. It's playing videos now. I opened up both browsers and it surfed a few sites. Loading animations are fluid. I'm not sure how best to check performance but I think it's another miracle from here. I'm happy at this point.
#26
Posted 10 December 2014 - 02:05 PM
#27
Posted 10 December 2014 - 05:46 PM
So I ran Norton results were no threats found. Unfortunately I had to uninstall Avast as I don't know how to simply turn it off. I know I can get it again, but just in case I wanted to let you know.
Also, Norton notified me it needed updates but repeatedly failed to get those updates installed.
Edited by Aaron Beleven, 10 December 2014 - 05:52 PM.
#28
Posted 11 December 2014 - 08:43 AM
#29
Posted 11 December 2014 - 02:17 PM
Just a heads up, I won't have access to that machine for one and one half days. Though it is possible it'll be sooner.
#30
Posted 11 December 2014 - 02:49 PM
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